XMReality Remote Guidance vs OnSight RVX

XMReality Remote Guidance8.4Visit OnSight RVX7.8Visit

Higher score XMReality Remote Guidance #3 in Remote Video Support Software 8.4/10 14-day trial Free trial✓ 0 of 5 features Visit XMReality

vs

OnSight RVX #6 in Remote Video Support Software 7.8/10 30-day trial Free trial✓ 0 of 5 features Visit OnSight RVX

• XMReality Remote Guidance fits best

  Teams needing remote guidance with integrations and AI

• OnSight RVX fits best

  Field teams needing capture, OCR, and inspection tools

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Side by side

Feature	XMReality Remote Guidance 8.4/10 Visit ↗	OnSight RVX 7.8/10 Visit ↗
At a glance
Editor score	8.4	7.8
Ranking	#3 in Remote Video Support Software	#6 in Remote Video Support Software
Best for	Teams needing remote guidance with integrations and AI	Field teams needing capture, OCR, and inspection tools
Pricing model	Paid	Paid
Starting price	$35/user/mo	$29/mo (best)
Free plan	—	—
Free trial	14 days	30 days
Free trial length	14 days · no card needed	30 days
Deployment	Cloud, Desktop, Mobile	Cloud
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web
Support	Email, Phone, Docs	Email, Phone, Tickets · 24/7
Compliance	GDPR, ISO 27001	GDPR
Integrations	7,000+ integrations	4 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features XMReality Remote Guidance 0/5 · OnSight RVX 0/5
Live video sessions	Not checked yet	Not checked yet
Browser-based sessions	Not checked yet	Not checked yet
Co-browsing	Not checked yet	Not checked yet
Live annotations	Not checked yet	Not checked yet
Session recording	Not checked yet	Not checked yet
Specs
Mobile support	Not checked yet	Not checked yet
Our review
Pros	Guide people with pointers, annotations, shared files and AR hands. Professional adds recordings, PDF reports, group calls and AI analysis. Works across web, desktop and mobile, with integrations and APIs.	Live browser sessions let customers join from a text link without an app or account. OCR, AR measurement, geolocation, and image capture support detailed inspections. Automatic PDF reports, recordings, and self-surveys document each session.
Cons	There is no permanent free plan; access starts with a 14-day trial. Basic lacks the recordings, AI analysis and group calls listed for Professional. Enterprise pricing is not shown alongside the listed fixed-price plans.	No free plan; the Starter plan begins at $29 per month. Listed platform coverage is web and API, narrower than web and mobile needs. Unlimited session minutes and detailed reporting require the $59 Business plan.
Our verdict	XMReality Remote Guidance helps support and field-service teams guide customers or workers through technical support, troubleshooting, inspections and training. A shareable link starts a video call, where an expert can use pointers,… Read the review →	OnSight RVX is browser-based remote visual assistance software from Hostcomm for field-service, installation, housing, utility, insurance, and equipment-support teams. An expert invites a customer to a live camera session by text link,… Read the review →

Strengths and trade-offs

• XMReality Remote Guidance — where it wins

  • Guide people with pointers, annotations, shared files and AR hands.
  • Professional adds recordings, PDF reports, group calls and AI analysis.
  • Works across web, desktop and mobile, with integrations and APIs.

  Where it doesn't

  • There is no permanent free plan; access starts with a 14-day trial.
  • Basic lacks the recordings, AI analysis and group calls listed for Professional.
  • Enterprise pricing is not shown alongside the listed fixed-price plans.

• OnSight RVX — where it wins

  • Live browser sessions let customers join from a text link without an app or account.
  • OCR, AR measurement, geolocation, and image capture support detailed inspections.
  • Automatic PDF reports, recordings, and self-surveys document each session.

  Where it doesn't

  • No free plan; the Starter plan begins at $29 per month.
  • Listed platform coverage is web and API, narrower than web and mobile needs.
  • Unlimited session minutes and detailed reporting require the $59 Business plan.

• XMReality Remote Guidance8.4/10 · 14-day trial

  Link-based visual support with AR guidance, recordings and AI tools.

  Visit XMRealityFull verdict →
• OnSight RVX7.8/10 · 30-day trial

  Browser-based video support with inspection tools, from $29 per month.

  Visit OnSight RVXFull verdict →