Head-to-head · Remote Video Support Software
OnSight RVX vs GoShowMe
OnSight RVX leads on 0 checks, GoShowMe on 3, and 3 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreGoShowMe · 7.2/10
- Most featuresGoShowMe · 3 of 5
GoShowMe scores higher on our rubric for remote video support software: 7.2 against 5.0 out of 10; our editors rank them #8 and #6.
GoShowMe offers live video sessions; OnSight RVX doesn't publish it. GoShowMe offers browser-based sessions; OnSight RVX doesn't publish it. GoShowMe offers live annotations; OnSight RVX doesn't publish it.
OnSight RVX is the better fit for field teams needing capture, OCR, and inspection tools. GoShowMe is the better fit for technicians needing simple mobile visual inspections.
- OnSight RVX fits best
Field teams needing capture, OCR, and inspection tools
- GoShowMe fits best
Technicians needing simple mobile visual inspections
Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.
Side by side
| Feature | OnSight RVX 5.0/10 Visit ↗ | GoShowMe 7.2/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 5.0 | 7.2 |
| Ranking | #6 in Remote Video Support Software | #8 in Remote Video Support Software |
| Best for | Field teams needing capture, OCR, and inspection tools | Technicians needing simple mobile visual inspections |
| Pricing model | Paid | Paid |
| Starting price | Not published | $19/user/mo |
| Free plan | — | — |
| Free trial | — | — |
| Free trial length | 30 days | 14 days · no card needed |
| Deployment | Cloud | Cloud |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Phone, Tickets · 24/7 | |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features OnSight RVX 0/5 · GoShowMe 3/5 | ||
| Live video sessions | Not published | ✓ (best) |
| Browser-based sessions | Not published | ✓ (best) |
| Co-browsing | Not published | — |
| Live annotations | Not published | ✓ (best) |
| Session recording | Not published | — |
| Specs | ||
| Mobile support | Not published | Both |
| Our review | ||
| Pros |
|
|
| Cons |
|
|
| Our verdict | OnSight RVX is browser-based remote visual assistance software from Hostcomm for field-service, installation, housing, utility, insurance, and equipment-support teams. An expert invites a customer to a live camera session by text link,… Read the review → |
GoShowMe connects support technicians and customers through a one-time camera-session link. Customers join from a mobile browser without installing an app or creating an account, while technicians guide troubleshooting with live video,… Read the review → |
Strengths and trade-offs
OnSight RVX — where it wins
- Live browser sessions let customers join from a text link without an app or account.
- OCR, AR measurement, geolocation, and image capture support detailed inspections.
- Automatic PDF reports, recordings, and self-surveys document each session.
Where it doesn't
- No free plan; the Starter plan begins at $29 per month.
- Listed platform coverage is web and API, narrower than web and mobile needs.
- Unlimited session minutes and detailed reporting require the $59 Business plan.
GoShowMe — where it wins
- One-time links let customers join from a mobile browser without an app or account
- Live annotations, freeze frames, snapshots, voice, and chat support guided inspections
- Vision AI analysis plus CSV/PDF outcome reports support documented troubleshooting
Where it doesn't
- Camera streams are not recorded, limiting post-session review
- Starter is a trial plan rather than an ongoing free tier
- Advanced collaboration and helpdesk integrations require the Team plan
- OnSight RVX5.0/10 · From $29/mo · 30-day trial
Browser-based video support with inspection tools, from $29 per month.
Visit OnSight RVXFull verdict → - GoShowMe7.2/10 · From $19/user/mo · 14-day trial
A focused mobile inspection tool with voice, annotations, and AI frame analysis.
Visit GoShowMeFull verdict →
More comparisons
- SightCall Remote Visual Support vs OnSight RVX
- SightCall Remote Visual Support vs GoShowMe
- Salesforce Visual Remote Assistant vs OnSight RVX
- Salesforce Visual Remote Assistant vs GoShowMe
- XMReality Remote Guidance vs OnSight RVX
- XMReality Remote Guidance vs GoShowMe
- IFS Cloud Field Service Management vs OnSight RVX
- IFS Cloud Field Service Management vs GoShowMe
All remote video support software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026