Head-to-head · Remote Video Support Software
OnSight RVX vs GoShowMe
OnSight RVX leads on 0 checks, GoShowMe on 1, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreOnSight RVX · 7.8/10
- Lowest starting priceGoShowMe · $19/seat/mo
- Free trialboth
- Most featuresGoShowMe · 3 of 5
OnSight RVX scores higher on our rubric for remote video support software: 7.8 against 7.6 out of 10; our editors rank them #6 and #8.
GoShowMe is cheaper to start at $19/user/mo against $29/user/mo.
OnSight RVX is the better fit for field teams needing capture, OCR, and inspection tools. GoShowMe is the better fit for technicians needing simple mobile visual inspections.
- OnSight RVX fits best
Field teams needing capture, OCR, and inspection tools
- GoShowMe fits best
Technicians needing simple mobile visual inspections
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Side by side
| Feature | OnSight RVX 7.8/10 Visit ↗ | GoShowMe 7.6/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.8 | 7.6 |
| Ranking | #6 in Remote Video Support Software | #8 in Remote Video Support Software |
| Best for | Field teams needing capture, OCR, and inspection tools | Technicians needing simple mobile visual inspections |
| Pricing model | Paid | Paid |
| Starting price | $29/mo | $19/seat/mo (best) |
| Free plan | — | — |
| Free trial | 30 days | 14 days |
| Free trial length | 30 days | 14 days · no card needed |
| Deployment | Cloud | Cloud |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Phone, Tickets · 24/7 | |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features OnSight RVX 0/5 · GoShowMe 3/5 | ||
| Live video sessions | Not checked yet | ✓ (best) |
| Browser-based sessions | Not checked yet | ✓ (best) |
| Co-browsing | Not checked yet | — |
| Live annotations | Not checked yet | ✓ (best) |
| Session recording | Not checked yet | — |
| Specs | ||
| Mobile support | Not checked yet | Both |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | OnSight RVX is browser-based remote visual assistance software from Hostcomm for field-service, installation, housing, utility, insurance, and equipment-support teams. An expert invites a customer to a live camera session by text link,… Read the review → |
GoShowMe connects support technicians and customers through a one-time camera-session link. Customers join from a mobile browser without installing an app or creating an account, while technicians guide troubleshooting with live video,… Read the review → |
Strengths and trade-offs
OnSight RVX — where it wins
- Live browser sessions let customers join from a text link without an app or account.
- OCR, AR measurement, geolocation, and image capture support detailed inspections.
- Automatic PDF reports, recordings, and self-surveys document each session.
Where it doesn't
- No free plan; the Starter plan begins at $29 per month.
- Listed platform coverage is web and API, narrower than web and mobile needs.
- Unlimited session minutes and detailed reporting require the $59 Business plan.
GoShowMe — where it wins
- One-time links let customers join from a mobile browser without an app or account
- Live annotations, freeze frames, snapshots, voice, and chat support guided inspections
- Vision AI analysis plus CSV/PDF outcome reports support documented troubleshooting
Where it doesn't
- Camera streams are not recorded, limiting post-session review
- Starter is a trial plan rather than an ongoing free tier
- Advanced collaboration and helpdesk integrations require the Team plan
- OnSight RVX7.8/10 · 30-day trial
Browser-based video support with inspection tools, from $29 per month.
Visit OnSight RVXFull verdict → - GoShowMe7.6/10 · 14-day trial
A focused mobile inspection tool with voice, annotations, and AI frame analysis.
Visit GoShowMeFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update