OnSight RVX vs Virtually OnSite

OnSight RVX7.8Visit Virtually OnSite7.7Visit

Higher score OnSight RVX #6 in Remote Video Support Software 7.8/10 30-day trial Free trial✓ 0 of 5 features Visit OnSight RVX

vs

Virtually OnSite #7 in Remote Video Support Software 7.7/10 14-day trial Free trial✓ 4 of 5 features Try Virtually OnSite

• OnSight RVX fits best

  Field teams needing capture, OCR, and inspection tools

• Virtually OnSite fits best

  Small service teams supporting customers remotely

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Side by side

Feature	OnSight RVX 7.8/10 Visit ↗	Virtually OnSite 7.7/10 Visit ↗
At a glance
Editor score	7.8	7.7
Ranking	#6 in Remote Video Support Software	#7 in Remote Video Support Software
Best for	Field teams needing capture, OCR, and inspection tools	Small service teams supporting customers remotely
Pricing model	Paid	Paid
Starting price	$29/mo	$24/mo (best)
Free plan	—	—
Free trial	30 days	14 days
Free trial length	30 days	14 days · no card needed
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Support	Email, Phone, Tickets · 24/7	Email
Compliance	GDPR	SSO/SAML
Integrations	4 integrations	3 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market
Features OnSight RVX 0/5 · Virtually OnSite 4/5
Live video sessions	Not checked yet	✓ (best)
Browser-based sessions	Not checked yet	✓ (best)
Co-browsing	Not checked yet	—
Live annotations	Not checked yet	✓ (best)
Session recording	Not checked yet	✓ (best)
Specs
Mobile support	Not checked yet	Both
Our review
Pros	Live browser sessions let customers join from a text link without an app or account. OCR, AR measurement, geolocation, and image capture support detailed inspections. Automatic PDF reports, recordings, and self-surveys document each session.	Customers join live camera sessions from a browser link without an app install. Annotations, zoom, and flashlight control help guide customers during a session. Screenshots, recordings, notes, and checklists keep session work documented.
Cons	No free plan; the Starter plan begins at $29 per month. Listed platform coverage is web and API, narrower than web and mobile needs. Unlimited session minutes and detailed reporting require the $59 Business plan.	There is no ongoing free plan; the trial lasts 14 days or 15 sessions. The Solo plan’s saved session history is limited to 90 days. Support is listed through email, with no other support channel specified.
Our verdict	OnSight RVX is browser-based remote visual assistance software from Hostcomm for field-service, installation, housing, utility, insurance, and equipment-support teams. An expert invites a customer to a live camera session by text link,… Read the review →	Virtually OnSite is a remote video support tool for service businesses and field teams, including HVAC, electrical, facilities, and industrial operations. A technician can invite a customer to a live session through a browser link, so the… Read the review →

Strengths and trade-offs

• OnSight RVX — where it wins

  • Live browser sessions let customers join from a text link without an app or account.
  • OCR, AR measurement, geolocation, and image capture support detailed inspections.
  • Automatic PDF reports, recordings, and self-surveys document each session.

  Where it doesn't

  • No free plan; the Starter plan begins at $29 per month.
  • Listed platform coverage is web and API, narrower than web and mobile needs.
  • Unlimited session minutes and detailed reporting require the $59 Business plan.

• Virtually OnSite — where it wins

  • Customers join live camera sessions from a browser link without an app install.
  • Annotations, zoom, and flashlight control help guide customers during a session.
  • Screenshots, recordings, notes, and checklists keep session work documented.

  Where it doesn't

  • There is no ongoing free plan; the trial lasts 14 days or 15 sessions.
  • The Solo plan’s saved session history is limited to 90 days.
  • Support is listed through email, with no other support channel specified.

• OnSight RVX7.8/10 · 30-day trial

  Browser-based video support with inspection tools, from $29 per month.

  Visit OnSight RVXFull verdict →
• Virtually OnSite7.7/10 · 14-day trial

  App-free customer video sessions with annotations and saved records, from $24 per month.

  Try Virtually OnSiteFull verdict →