Head-to-head · Remote Video Support Software
OnSight RVX vs Virtually OnSite
OnSight RVX leads on 0 checks, Virtually OnSite on 4, and 2 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreVirtually OnSite · 8.2/10
- Most featuresVirtually OnSite · 4 of 5
Virtually OnSite scores higher on our rubric for remote video support software: 8.2 against 5.0 out of 10; our editors rank them #7 and #6.
Virtually OnSite offers live video sessions; OnSight RVX doesn't publish it. Virtually OnSite offers browser-based sessions; OnSight RVX doesn't publish it. Virtually OnSite offers live annotations; OnSight RVX doesn't publish it. Virtually OnSite offers session recording; OnSight RVX doesn't publish it.
OnSight RVX is the better fit for field teams needing capture, OCR, and inspection tools. Virtually OnSite is the better fit for small service teams supporting customers remotely.
- OnSight RVX fits best
Field teams needing capture, OCR, and inspection tools
- Virtually OnSite fits best
Small service teams supporting customers remotely
Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.
Side by side
| Feature | OnSight RVX 5.0/10 Visit ↗ | Virtually OnSite 8.2/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 5.0 | 8.2 |
| Ranking | #6 in Remote Video Support Software | #7 in Remote Video Support Software |
| Best for | Field teams needing capture, OCR, and inspection tools | Small service teams supporting customers remotely |
| Pricing model | Paid | Paid |
| Starting price | Not published | Not published |
| Free plan | — | — |
| Free trial | — | — |
| Free trial length | 30 days | 14 days · no card needed |
| Deployment | Cloud | Cloud, Mobile |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Phone, Tickets · 24/7 | |
| Compliance | GDPR | SSO/SAML |
| Integrations | 4 integrations | 3 integrations |
| Built for | Small business, Mid-market, Enterprise | Solo, Small business, Mid-market |
| Features OnSight RVX 0/5 · Virtually OnSite 4/5 | ||
| Live video sessions | Not published | ✓ (best) |
| Browser-based sessions | Not published | ✓ (best) |
| Co-browsing | Not published | — |
| Live annotations | Not published | ✓ (best) |
| Session recording | Not published | ✓ (best) |
| Specs | ||
| Mobile support | Not published | Both |
| Our review | ||
| Pros |
|
|
| Cons |
|
|
| Our verdict | OnSight RVX is browser-based remote visual assistance software from Hostcomm for field-service, installation, housing, utility, insurance, and equipment-support teams. An expert invites a customer to a live camera session by text link,… Read the review → |
Virtually OnSite is a remote video support tool for service businesses and field teams, including HVAC, electrical, facilities, and industrial operations. A technician can invite a customer to a live session through a browser link, so the… Read the review → |
Strengths and trade-offs
OnSight RVX — where it wins
- Live browser sessions let customers join from a text link without an app or account.
- OCR, AR measurement, geolocation, and image capture support detailed inspections.
- Automatic PDF reports, recordings, and self-surveys document each session.
Where it doesn't
- No free plan; the Starter plan begins at $29 per month.
- Listed platform coverage is web and API, narrower than web and mobile needs.
- Unlimited session minutes and detailed reporting require the $59 Business plan.
Virtually OnSite — where it wins
- Customers join live camera sessions from a browser link without an app install.
- Annotations, zoom, and flashlight control help guide customers during a session.
- Screenshots, recordings, notes, and checklists keep session work documented.
Where it doesn't
- There is no ongoing free plan; the trial lasts 14 days or 15 sessions.
- The Solo plan’s saved session history is limited to 90 days.
- Support is listed through email, with no other support channel specified.
- OnSight RVX5.0/10 · From $29/mo · 30-day trial
Browser-based video support with inspection tools, from $29 per month.
Visit OnSight RVXFull verdict → - Virtually OnSite8.2/10 · From $24/mo · 14-day trial
App-free customer video sessions with annotations and saved records, from $24 per month.
Try Virtually OnSiteFull verdict →
More comparisons
- SightCall Remote Visual Support vs OnSight RVX
- SightCall Remote Visual Support vs Virtually OnSite
- Salesforce Visual Remote Assistant vs OnSight RVX
- Salesforce Visual Remote Assistant vs Virtually OnSite
- XMReality Remote Guidance vs OnSight RVX
- XMReality Remote Guidance vs Virtually OnSite
- IFS Cloud Field Service Management vs OnSight RVX
- IFS Cloud Field Service Management vs Virtually OnSite
All remote video support software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026