Best Simplesat Alternatives in 2026
The top Simplesat alternatives are Qualtrics, QuestionPro and Medallia: 15 customer satisfaction software our editors would look at instead of Simplesat, in our ranking order.
Simplesat: A focused CSAT platform for ticket-level feedback, analysis, and workflow alerts. Where it falls short: standard plans cap responses at 1,000 per month.
Switching from Simplesat? For most customer satisfaction software buyers the best Simplesat alternative is Qualtrics, built for teams wanting established, flexible survey research. On a budget, Customer Thermometer starts at $9/mo, against $109/mo for Simplesat. Feedbackly offers the most responses per month (5000).
Why People Look for a Simplesat Alternative
- Standard plans cap responses at 1,000 per month
- Starts at $109 per month when billed annually
- No free plan; the trial lasts 14 days
- No free plan — 4 of the alternatives below have it
- Paid from $109/mo — Customer Thermometer is $9/mo
Quick Picks by What You Need
- Best overallQualtrics9.3
Teams wanting established, flexible survey research
Visit Qualtrics - Lowest priceCustomer Thermometer7.9
Paid plans from $9/mo
Visit Customer Thermometer - Best free optionQualtrics9.3
Has a free plan (Simplesat has none)
Visit Qualtrics - Most responses per monthFeedbackly7.9
5000
Visit Feedbackly
All 15 Simplesat Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forTeams wanting established, flexible survey research
- Better than Simplesat:
- Free plan
- Editor score 9.3 vs 7.8
A broad research suite with free entry, advanced analysis, panels, and multichannel distribution.
9.3/10★★★★★Visit Qualtrics -
Best forTeams building survey and research programs
- Better than Simplesat:
- Free plan
- Paid from: $99/mo vs $109/mo
- Editor score 9.1 vs 7.8
Flexible survey software with a free tier, branching logic, reporting, and audience tools.
9.1/10★★★★★Visit QuestionPro -
Best forEnterprises managing feedback across channels
- Better than Simplesat:
- Editor score 8.9 vs 7.8
Connects feedback analysis to alerts, cases and follow-up workflows for large organizations.
8.9/10★★★★☆Visit Medallia -
Best forLarge organizations consolidating feedback across channels
- Better than Simplesat:
- Editor score 8.8 vs 7.8
A broad CX platform for unifying feedback, analysis, workflows, and reputation management.
8.8/10★★★★☆Visit InMoment -
Best forMid-market and enterprise CX teams
- Better than Simplesat:
- Editor score 8.7 vs 7.8
Feedier combines feedback analysis, surveys, and impact-prioritized action plans for larger CX teams.
8.7/10★★★★☆Visit Feedier -
Best forTeams running multichannel NPS and CSAT programs
- Better than Simplesat:
- Editor score 8.6 vs 7.8
A mature multichannel feedback suite with deep workflows, analytics, and integrations.
8.6/10★★★★☆Visit AskNicely -
Best forB2B enterprises linking feedback to renewals
- Better than Simplesat:
- Editor score 8.5 vs 7.8
Links account-level feedback to revenue, renewals and follow-up workflows.
8.5/10★★★★☆Visit CustomerGauge -
Best forTeams needing flexible surveys and feedback case handling
- Better than Simplesat:
- Editor score 8.4 vs 7.8
Flexible survey delivery and feedback case handling, with custom-priced plans.
8.4/10★★★★☆Visit Zonka Feedback -
Best forTeams collecting feedback across multiple channels
- Better than Simplesat:
- Free plan
- Editor score 8.1 vs 7.8
An accessible feedback tool with broad survey channels, logic, analytics, and a free tier.
8.1/10★★★★☆Visit Survicate -
Best forProduct teams collecting in-app NPS and CSAT
- Better than Simplesat:
- Free plan
- Editor score 8.0 vs 7.8
Multichannel NPS and CSAT surveys with targeting, dashboards, and follow-up workflows.
- CRM integrations
8.0/10★★★★☆Visit Refiner -
Best forMultilingual teams needing managed CX survey options
- Better than Simplesat:
- Editor score 7.9 vs 7.8
Multilingual CX surveys with advanced logic, analysis, and managed-service options.
7.9/10★★★★☆Visit SurveySensum -
Best forTeams collecting multilingual feedback across many channels
- Better than Simplesat:
- Responses per month: 5000 vs 1000
- Editor score 7.9 vs 7.8
A multichannel feedback platform for teams measuring customer experience across touchpoints.
7.9/10★★★★☆Visit Feedbackly -
Best forBudget-conscious teams starting NPS and CSAT tracking
- Better than Simplesat:
- Paid from: $9/mo vs $109/mo
- Editor score 7.9 vs 7.8
A low-entry-cost way to track NPS and CSAT, with response-based paid tiers.
7.9/10★★★★☆Visit site -
Best forSupport teams needing straightforward post-resolution
- Better than Simplesat:
- Paid from: $59/mo vs $109/mo
Straightforward CSAT, CES, and NPS collection with broad helpdesk and CRM integrations.
7.7/10★★★★☆Visit Nicereply -
Best forMid-market teams collecting web and app feedback
A feature-rich feedback platform for mid-market teams, with a €279/month entry price.
7.6/10★★★★☆Visit Mopinion
Simplesat Alternatives: Common Questions
What is the best alternative to Simplesat?
Qualtrics: #1 in our Customer Satisfaction Software ranking, with an editor score of 9.3 out of 10. A broad research suite with free entry, advanced analysis, panels, and multichannel distribution.
Is there a free alternative to Simplesat?
Yes. Qualtrics, QuestionPro, Survicate and Refiner have a free plan or a free tier.
What is the cheapest paid alternative to Simplesat?
Of the alternatives here that publish a price, Customer Thermometer starts lowest, at $9/mo.
Why do people look for Simplesat alternatives?
Standard plans cap responses at 1,000 per month; Starts at $109 per month when billed annually; No free plan; the trial lasts 14 days.
Which Simplesat alternative has the most responses per month?
Feedbackly, with 5000.
How do I switch from Simplesat?
Export your data from Simplesat (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Simplesat.
How to Switch from Simplesat
- Export your data from Simplesat (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Simplesat.
Simplesat vs Each Alternative
| # | Tool | Free plan | Paid from | Score |
|---|---|---|---|---|
| 14 | Simplesat | No | $109/mo | 7.8 |
| 1 | Qualtrics | Yes | $420/mo | 9.3 |
| 2 | QuestionPro | Yes | $99/user/mo | 9.1 |
| 3 | Medallia | 8.9 | ||
| 4 | InMoment | 8.8 | ||
| 5 | Feedier | 8.7 | ||
| 6 | AskNicely | No | 8.6 | |
| 7 | CustomerGauge | No | 8.5 | |
| 8 | Zonka Feedback | 8.4 | ||
| 9 | Survicate | Yes | 8.1 | |
| 10 | Refiner | Yes | 8.0 | |
| 11 | SurveySensum | No | 7.9 | |
| 12 | Feedbackly | No | €199/mo | 7.9 |
| 13 | Customer Thermometer | No | $9/mo | 7.9 |
| 14 | Nicereply | No | $59/mo | 7.7 |
| 15 | Mopinion | No | €279/mo | 7.6 |
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update