Best Refiner Alternatives in 2026
The top Refiner alternatives are Formbricks, Wootric and Survicate: 15 net promoter score software our editors would look at instead of Refiner, in our ranking order.
Refiner: A flexible multichannel NPS platform with a useful free tier and deep integrations. Where it falls short: free plan limits responses to 25 per month.
Switching from Refiner? For most net promoter score software buyers the best Refiner alternative is Formbricks, built for teams wanting open-source NPS surveys. On a budget, Fynzo Survey starts at $19/mo.
Why People Look for a Refiner Alternative
- Free plan limits responses to 25 per month
- Paid pricing is based on monthly active users
- Enterprise features require custom contracts and procurement
Quick Picks by What You Need
- Best overallFormbricks9.1
Teams wanting open-source NPS surveys
Visit Formbricks - Lowest priceFynzo Survey7.8
Paid plans from $19/mo
Visit Fynzo Survey - Best free optionFormbricks9.1
Has a free plan
Visit Formbricks - Most response limitFormbricks9.1
2000 responses/mo
Visit Formbricks
All 15 Refiner Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forTeams wanting open-source NPS surveys
A flexible open-source NPS platform with multichannel surveys and self-hosting.
- CRM integrations
- Follow-up workflows
9.1/10★★★★★Visit Formbricks -
Best forEnterprise CX teams needing closed-loop NPS
A multichannel NPS platform with strong segmentation and closed-loop workflows.
- CRM integrations
- Follow-up workflows
8.9/10★★★★☆Visit Wootric -
Best forTeams needing broad survey distribution
A broad survey platform with strong distribution, logic, analytics, and feedback integrations.
8.8/10★★★★☆Visit Survicate -
Best forMultichannel NPS programs with segmentation
A multichannel NPS platform for segmented feedback programs and follow-up workflows.
- CRM integrations
- Follow-up workflows
8.7/10★★★★☆Visit nps.today -
Best forOrganizations needing advanced feedback operations
A broad NPS and feedback suite for teams managing complex customer programs.
8.6/10★★★★☆Visit Zonka Feedback -
Best forMature teams needing automated NPS programs
A mature NPS platform with multichannel surveys, automation, AI insights, and CRM integrations.
8.5/10★★★★☆Visit AskNicely -
Best forTeams wanting flexible NPS automation
Flexible, multichannel NPS automation with advanced analysis and feedback routing.
- CRM integrations
- Follow-up workflows
8.3/10★★★★☆Visit SightMill -
Best forEcommerce teams linking NPS to product feedback
A multichannel NPS platform for ecommerce feedback, analysis, and product follow-up.
8.2/10★★★★☆Visit Retently -
Best forEnterprise account-level and revenue-based NPS
A specialized NPS platform for account health, revenue context, and closed-loop follow-up.
8.1/10★★★★☆Visit CustomerGauge -
Best forEstablished organizations needing survey governance
A broad, governed NPS platform for multi-location businesses and enterprises.
- CRM integrations
- Follow-up workflows
8.0/10★★★★☆Visit IntouchSurvey -
Best forMature teams using revenue-weighted NPS
A broad NPS platform for teams that need revenue-weighted insight and follow-up actions.
- CRM integrations
- Follow-up workflows
7.9/10★★★★☆Visit Surveyxact NPS -
Best forBudget-conscious teams needing multichannel surveys
A low-cost, multichannel NPS survey tool with broad collection and reporting features.
7.8/10★★★★☆Visit Fynzo Survey -
Best forSmall teams wanting affordable in-product NPS
Affordable in-product NPS with segmentation, branching, and multichannel delivery.
- Follow-up workflows
7.7/10★★★★☆Visit Mapster -
Best forProduct teams needing targeted NPS surveys
A focused NPS platform with broad survey delivery, targeting, and integration options.
7.6/10★★★★☆Visit SatisMeter -
Best forSimple NPS programs with API access
A focused NPS tool with multichannel surveys, reporting, and API access.
- Follow-up workflows
7.5/10★★★★☆Visit Thermostat
Refiner Alternatives: Common Questions
What is the best alternative to Refiner?
Formbricks: #2 in our Net Promoter Score Software ranking, with an editor score of 9.1 out of 10. A flexible open-source NPS platform with multichannel surveys and self-hosting.
Is there a free alternative to Refiner?
Yes. Formbricks, Survicate, Fynzo Survey, Mapster and SatisMeter have a free plan or a free tier (6 of the 15 alternatives on this page).
What is the cheapest paid alternative to Refiner?
Of the alternatives here that publish a price, Fynzo Survey starts lowest, at $19/mo.
Why do people look for Refiner alternatives?
Free plan limits responses to 25 per month; Paid pricing is based on monthly active users; Enterprise features require custom contracts and procurement.
Which Refiner alternative has the most response limit?
Formbricks, with 2000 responses/mo.
How do I switch from Refiner?
Export your data from Refiner (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Refiner.
How to Switch from Refiner
- Export your data from Refiner (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Refiner.
Refiner vs Each Alternative
| # | Tool | Free plan | Paid from | Survey channels | Respondent segmentation | Follow-up workflows | Score |
|---|---|---|---|---|---|---|---|
| 1 | Refiner | Yes | Multichannel | Advanced | Yes | 9.4 | |
| 1 | Formbricks | Yes | $74/mo | Multichannel | Advanced | Yes | 9.1 |
| 2 | Wootric | No | Multichannel | Advanced | Yes | 8.9 | |
| 3 | Survicate | Yes | 8.8 | ||||
| 4 | nps.today | No | Multichannel | Advanced | Yes | 8.7 | |
| 5 | Zonka Feedback | 8.6 | |||||
| 6 | AskNicely | No | 8.5 | ||||
| 7 | SightMill | No | Multichannel | Advanced | Yes | 8.3 | |
| 8 | Retently | No | $99/mo | 8.2 | |||
| 9 | CustomerGauge | No | 8.1 | ||||
| 10 | IntouchSurvey | Multichannel | Advanced | Yes | 8.0 | ||
| 11 | Surveyxact NPS | Multichannel | Advanced | Yes | 7.9 | ||
| 12 | Fynzo Survey | Yes | $19/mo | Multichannel | Basic | 7.8 | |
| 13 | Mapster | Yes | $108/yr | Multichannel | Advanced | Yes | 7.7 |
| 14 | SatisMeter | Yes | $199/mo | 7.6 | |||
| 15 | Thermostat | Yes | $49/mo | Multichannel | Custom | Yes | 7.5 |
Head-to-Head
- Refiner vs Formbricks
- Refiner vs Wootric
- Refiner vs Survicate
- Refiner vs nps.today
- Refiner vs Zonka Feedback
- Refiner vs AskNicely
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update