Medallia comparisons
Medallia is compared head-to-head with Verint Experience Management, Zonka Feedback and Chattermill and more: 7 head-to-heads in Customer Feedback Software, each with the specs and prices we checked.
Medallia head-to-head
- Medallia vs Verint Experience Management
- Medallia vs Zonka Feedback
- Medallia vs Chattermill
- Medallia vs Feedier
- Medallia vs AskNicely
- Medallia vs Featurebase
- Medallia vs Userback
Medallia vs each of them
| # | Tool | Paid from | NPS surveys | Feature requests | In-app feedback | Score |
|---|---|---|---|---|---|---|
| 1 | Medallia | Yes | Yes | Yes | 9.2 | |
| 2 | Verint Experience Management | 9.1 | ||||
| 3 | Zonka Feedback | 9.0 | ||||
| 4 | Chattermill | Yes | Yes | Yes | 8.9 | |
| 5 | Feedier | Yes | Yes | 8.8 | ||
| 6 | AskNicely | 8.7 | ||||
| 7 | Featurebase | $29/seat/mo | Yes | Yes | Yes | 8.6 |
| 8 | Userback | $29/mo | Yes | Yes | Yes | 8.5 |
Compare Medallia with any customer feedback tool
These are the matchups our editors wrote up. The compare tool pairs Medallia with any other product in Customer Feedback Software — and up to four at once — from the same checked specs.
Compare Medallia with any tool side by side →
Every customer feedback software head-to-head →
Our full Medallia verdict, pricing and fact sheet →
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Compared by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update