Best Dialpad Dialer Alternatives in 2026
The top Dialpad Dialer alternatives are Genesys Cloud Dialer, Avaya Experience Platform and NICE CXone: 15 telemarketing our editors would look at instead of Dialpad Dialer, in our ranking order.
Dialpad Dialer: A campaign-focused progressive dialer with analytics, recordings, and Salesforce integration. Where it falls short: predictive dialing is not supported..
Switching from Dialpad Dialer? For most telemarketing buyers the best Dialpad Dialer alternative is Genesys Cloud Dialer, built for established teams needing a full-featured dialer. On a budget, JustCall Sales Dialer starts at $29/user/mo, against $39/user/mo for Dialpad Dialer. OSDial has a free plan, which Dialpad Dialer does not.
Why People Look for a Dialpad Dialer Alternative
- Predictive dialing is not supported
- Dialer access is restricted to Dialpad Sell Premium licenses
- Sell plans start at $39 per user per month with annual billing
- No free plan — 2 of the alternatives below have it
- No predictive dialing — 1 of the alternatives below has it
Quick Picks by What You Need
- Best overallGenesys Cloud Dialer9.3
Established teams needing a full-featured dialer
Visit Genesys Cloud Dialer - Lowest priceJustCall Sales Dialer8.7
Paid plans from $29/user/mo
Visit JustCall Sales Dialer - Best free optionOSDial7.8
Has a free plan (Dialpad Dialer has none)
Visit OSDial - Best for predictive dialingOptiML Predictive Dialer8.0
Predictive dialing (Dialpad Dialer: no)
Visit OptiML Predictive Dialer
All 15 Dialpad Dialer Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forEstablished teams needing a full-featured dialer
- Better than Dialpad Dialer:
- Editor score 9.3 vs 8.5
A broad contact-center dialer with multiple dialing modes and CX plans from $75/user/month annually.
- Local caller ID
- Call recording
9.3/10★★★★★Visit Genesys -
Best forEnterprise teams needing omnichannel contact center
- Better than Dialpad Dialer:
- Editor score 9.1 vs 8.5
Omnichannel routing and workforce tools, with plans priced from $48 to $125 per user monthly.
9.1/10★★★★★Visit Avaya -
Best forLarge teams prioritizing omnichannel operations
- Better than Dialpad Dialer:
- Editor score 8.9 vs 8.5
A broad cloud contact-center suite for teams that need voice, digital channels and routing.
8.9/10★★★★☆Visit NICE CXone -
Best forMid-market and enterprise outbound centers
- Better than Dialpad Dialer:
- Editor score 8.8 vs 8.5
A multichannel outbound dialer with campaign tools and compliance controls, sold by quote.
8.8/10★★★★☆Visit Convoso -
Best forSales teams needing flexible multi-line dialing
- Better than Dialpad Dialer:
- Paid from: $29/user/mo vs $39/user/mo
- Editor score 8.7 vs 8.5
A multi-mode sales dialer with CRM workflows, coaching, and campaign analytics.
- Local caller ID
8.7/10★★★★☆Visit JustCall -
Best forCRM-led teams combining calls, SMS, and cadences
A CRM-focused calling and texting platform with single- and multi-line power dialing.
8.3/10★★★★☆Visit Kixie -
Best forMid-market teams running hybrid omnichannel campaigns
A hybrid contact center suite for teams coordinating voice and digital campaigns.
- Call recording
8.2/10★★★★☆Visit Vocalcom -
Best forSalesforce-centric teams with higher budgets
A Salesforce-focused dialer with useful campaign controls and a $165-per-user monthly entry price.
- Local caller ID
- Call recording
8.1/10★★★★☆Visit Talkdesk -
Best forMid-market and enterprise telemarketing centers
- Better than Dialpad Dialer:
- Predictive dialing
A cloud contact-center dialer combining campaign controls, inbound routing and AI-assisted features.
- Predictive dialing
- Call campaigns
- Call recording
8.0/10★★★★☆Book a demo -
Best forTeams seeking omnichannel campaigns and workforce tools
Omnichannel routing, outbound campaigns, analytics, and workforce tools in the cloud.
7.9/10★★★★☆Visit Content Guru -
Best forSmall teams needing a practical CRM-linked power dialer
A CRM-connected sequential dialer for campaign-led outbound teams.
- Call campaigns
- Local caller ID
- Call recording
7.8/10★★★★☆Visit CloudTalk -
Best forTechnical teams wanting a free self-hosted dialer
- Better than Dialpad Dialer:
- Free plan
A feature-rich self-hosted dialer for teams prepared to manage its deployment.
- Local caller ID
- Call recording
7.8/10★★★★☆Visit OSDial -
Best forTeams able to operate a free self-hosted dialer
- Better than Dialpad Dialer:
- Free plan
A free, self-hosted dialer with inbound routing, outbound modes and digital channels.
7.7/10★★★★☆Visit VICIdial -
Best forTeams focused on power dialing and follow-up workflows
A phone-first sales outreach platform with dialing, follow-up workflows and team coaching.
7.6/10★★★★☆Visit PhoneBurner -
Best forDevelopers building custom outbound calling workflows
A developer-focused calling toolkit, not a proven campaign-management or dialer platform.
- Call recording
7.5/10★★★★☆Visit SIP.IO
Dialpad Dialer Alternatives: Common Questions
What is the best alternative to Dialpad Dialer?
Genesys Cloud Dialer: #1 in our Telemarketing ranking, with an editor score of 9.3 out of 10. A broad contact-center dialer with multiple dialing modes and CX plans from $75/user/month annually.
Is there a free alternative to Dialpad Dialer?
Yes. OSDial, VICIdial and SIP.IO have a free plan or a free tier.
What is the cheapest paid alternative to Dialpad Dialer?
Of the alternatives here that publish a price, JustCall Sales Dialer starts lowest, at $29/user/mo.
Why do people look for Dialpad Dialer alternatives?
Predictive dialing is not supported; Dialer access is restricted to Dialpad Sell Premium licenses; Sell plans start at $39 per user per month with annual billing.
How do I switch from Dialpad Dialer?
Export your data from Dialpad Dialer (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Dialpad Dialer.
How to Switch from Dialpad Dialer
- Export your data from Dialpad Dialer (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Dialpad Dialer.
Dialpad Dialer vs Each Alternative
| # | Tool | Free plan | Paid from | Call recording | Score |
|---|---|---|---|---|---|
| 6 | Dialpad Dialer | No | $39/user/mo | Yes | 8.5 |
| 1 | Genesys Cloud Dialer | No | $75/user/mo | Yes | 9.3 |
| 2 | Avaya Experience Platform | No | $48/user/mo | 9.1 | |
| 3 | NICE CXone | No | $110/user/mo | 8.9 | |
| 4 | Convoso | 8.8 | |||
| 5 | JustCall Sales Dialer | No | $29/user/mo | 8.7 | |
| 6 | Kixie | No | 8.3 | ||
| 7 | Vocalcom Hermes360 | Yes | 8.2 | ||
| 8 | Talkdesk Dialer | No | $165/user/mo | Yes | 8.1 |
| 9 | OptiML Predictive Dialer | Yes | 8.0 | ||
| 10 | storm CONTACT | 7.9 | |||
| 11 | CloudTalk Power Dialer | No | Yes | 7.8 | |
| 12 | OSDial | Yes | Free | Yes | 7.8 |
| 13 | VICIdial | Yes | Free | 7.7 | |
| 14 | PhoneBurner | No | $140/user/mo | 7.6 | |
| 15 | SIP.IO | Yes | 7.5 |
Head-to-Head
- Dialpad Dialer vs Genesys Cloud Dialer
- Dialpad Dialer vs Avaya Experience Platform
- Dialpad Dialer vs NICE CXone
- Dialpad Dialer vs Convoso
- Dialpad Dialer vs JustCall Sales Dialer
- Dialpad Dialer vs Kixie
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update