Dialpad Dialer
Dialpad Dialer: A campaign-focused progressive dialer with analytics, recordings, and Salesforce integration. Ranked #6 of 24 in Telemarketing by our editors (8.5/10); pricing: 14-day trial; best for sales teams managing lead-list campaigns.
At a glance
- Editor score8.5 / 10
- Pricing14-day trial
- Best forSales teams managing lead-list campaigns
- Free planNo
- Paid from$39/user/mo
- Call campaignsYes
- Founded2011 · San Ramon, California, USA
- Facts checked24 Sep 2026
Where it wins
- Progressive dialing works through lead lists and connects answered calls to agents.
- Campaigns support schedules, attempt limits, do-not-contact rules, and analytics.
- Local and verified numbers, call recording, and real-time transcription are included.
Where it doesn't
- Predictive dialing is not supported.
- Dialer access is restricted to Dialpad Sell Premium licenses.
- Sell plans start at $39 per user per month with annual billing.
Our verdict on Dialpad Dialer
Dialpad Dialer adds progressive outbound dialing to Dialpad Sell and Contact Center. It is aimed at sales and contact-center teams that work through lead lists and need controls over campaign execution. The dialer connects answered calls to available agents, while teams can create static or dynamic campaigns and set schedules, maximum attempts, and do-not-contact rules. Lead lists can come from the Lead Module, CSV, or API, and campaign analytics are available through a dashboard, export, and API. Its focus is managed, progressive outreach rather than predictive dialing, so teams specifically seeking predictive mode should look elsewhere.
Campaign controls are a central strength: Local Dial, Main Line, and Verified Numbers give teams options for caller identification, while voicemail detection, DNC scrubbing with an audit trail, and multiple-pass rules help govern list use. Call recording and real-time transcription support call review. Salesforce integration includes screen pops; HubSpot, Zendesk, and Microsoft Teams are also listed integrations. The product is web-based, with cloud and browser-extension deployment options. Local Presence is included in Sell Advanced and Sell Premium, or available as an add-on on other plans.
Pricing is tied to Dialpad Sell licenses, and the dialer itself is restricted to Sell Premium. Published Sell plan prices are $39 per user per month for Essentials annually ($49 monthly), $95 for Advanced annually ($110 monthly), and $150 for Premium annually ($170 monthly). A 14-day free trial is available, but there is no free plan. Phone, chat, and documentation support are listed, along with 24/7 support; compliance listings include SOC 2, ISO 27001, GDPR, HIPAA, and SSO/SAML. Consider it when progressive campaigns, guardrails, and analytics matter; skip it if predictive dialing is essential or premium licensing does not fit your budget.
Your product? Our editors can test Dialpad Dialer in depth and publish a review, labelled as paid · from $149/mo →
Dialpad Dialer pricing
All 3 Dialpad Dialer plans and prices →
Dialpad Dialer fact sheet
| Free plan | No |
|---|---|
| Paid from | $39/user/mo |
| Dialing modes | progressive, power dialer, click-to-call |
| Predictive dialing | No |
| Call campaigns | Yes |
| Call recording | Yes |
| Local caller ID | Yes |
| Agent seats | Not verified |
| Free trial | 14 days |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML |
| Support | Phone, Live chat, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 4 integrations: Salesforce, HubSpot, Zendesk, Microsoft Teams See all → |
| Pricing | 14-day trial (source) |
| Website | dialpad.com |
| Facts checked | 24 Sep 2026 |
Dialpad Dialer integrations
Dialpad Dialer lists 4 integrations on its own site.
- Salesforce
- HubSpot
- Zendesk
- Microsoft Teams
See all Dialpad Dialer integrations →
Alternatives to Dialpad Dialer
- Genesys Cloud DialerA broad contact-center dialer with multiple dialing modes and CX plans from $75/user/month annually.9.3
- Avaya Experience PlatformOmnichannel routing and workforce tools, with plans priced from $48 to $125 per user monthly.9.1
- NICE CXoneA broad cloud contact-center suite for teams that need voice, digital channels and routing.8.9
See all Dialpad Dialer alternatives →
Dialpad Dialer vs the competition
- Dialpad Dialer vs Genesys Cloud Dialer
- Dialpad Dialer vs Avaya Experience Platform
- Dialpad Dialer vs NICE CXone
- Dialpad Dialer vs Convoso
- Dialpad Dialer vs JustCall Sales Dialer
- Dialpad Dialer vs Kixie
Compare Dialpad Dialer with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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