storm CONTACT
storm CONTACT: A broad cloud contact center for enterprise teams managing voice and digital channels. Ranked #26 of 120 in Call Center Software by our editors (6.9/10); pricing: Pricing on request; best for teams needing straightforward omnichannel operations.
At a glance
- Editor score6.9 / 10
- PricingPricing on request
- Best forTeams needing straightforward omnichannel operations
- Outbound dialerYes
- Founded2005
- Facts checked23 Sep 2026
Where it wins
- Combines inbound, outbound, IVR and digital-channel routing
- Includes workforce forecasting, scheduling, recording and reporting
- Adds AI support and Salesforce integration
Where it doesn't
- Web-only platform listing may limit native app requirements
- Salesforce is the named business-system integration
- Enterprise focus may exceed the needs of smaller teams
Our verdict on storm CONTACT
storm CONTACT is Content Guru’s cloud-based omnichannel customer experience and contact center platform for enterprises. It brings voice and digital communications into a shared queue, routing interactions to human or AI agents. The feature set covers inbound contact routing, outbound campaign dialing, IVR menu creation, call flows, workforce forecasting, scheduling, interaction recording, reporting and AI-powered automation. It is suited to organizations coordinating high-volume customer communications across multiple channels from a web-based platform.
The pricing model is contact sales, making direct evaluation part of the buying process rather than a self-serve plan selection. storm CONTACT also connects with Salesforce and supports third-party integrations, giving teams a path to align contact center activity with business systems. Buyers with Salesforce-centered workflows may find that fit easier to assess, while organizations with a more varied application stack should review integration requirements early. Workforce forecasting, scheduling, real-time reporting and historical reporting add operational coverage beyond basic call handling.
Its main strength is breadth: storm CONTACT combines routing, outbound campaigns, IVR, workforce management, recording, analytics and AI support in one contact center offering. That combination makes it a reasonable choice for enterprise teams that want omnichannel operations and a wider supervisory toolkit. The platform is listed for the web, so organizations requiring native desktop or mobile applications should assess that requirement before choosing it. Smaller teams seeking a lightweight, self-serve tool may also prefer a narrower product. storm CONTACT is best aligned with enterprises that need coordinated voice and digital workflows, structured workforce operations and Salesforce connectivity.
Your product? Our editors can test storm CONTACT in depth and publish a review, labelled as paid · from $149/mo →
storm CONTACT pricing
storm CONTACT fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Inbound calling | Yes |
| Outbound dialer | Yes |
| IVR builder | Yes |
| Digital channel scope | Omnichannel |
| Workforce management | Yes |
| Maximum agents | Not verified |
| Recording retention | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, PCI DSS |
| Built for | Enterprise, Small business, Mid-market (editorial estimate) |
| Integrations | 6 integrations: Microsoft Teams, Salesforce, ServiceNow, HubSpot, Microsoft Azure, WhatsApp See all → |
| Pricing | Pricing on request |
| Website | contentguru.com |
| Facts checked | 23 Sep 2026 |
storm CONTACT integrations
storm CONTACT lists 6 integrations on its own site.
- Microsoft Teams
- Salesforce
- ServiceNow
- HubSpot
- Microsoft Azure
See all storm CONTACT integrations →
Alternatives to storm CONTACT
- Genesys Cloud CXA broad omnichannel contact-center platform for enterprises with annual plans from $75 per user monthly.9.4
- Amazon ConnectA broad, usage-based contact center service for organizations built around AWS.9.3
- NICE CXoneMature omnichannel contact center software for enterprises with complex service needs.9.2
See all storm CONTACT alternatives →
Also Ranked In
storm CONTACT is ranked in 5 of our directories.
Used storm CONTACT? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used storm CONTACT for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
storm CONTACT is listed in our Call Center Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/storm-contact/"><img src="https://www.itechguides.com/best/badge/storm-contact.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update