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Best ChatAndBot Alternatives in 2026

Freemium#32 of 48 in WordPress Live Chat Plugins

The top ChatAndBot alternatives are tawk.to, LiveChat and Zoho SalesIQ: 15 WordPress live chat plugins our editors would look at instead of ChatAndBot, in our ranking order.

5.8/10Editor score
ChatAndBot5.8 Visit ChatAndBot

ChatAndBot: A low-cost WordPress chat widget with configurable Q&A automation and operator handoffs. Where it falls short: WordPress is the only listed integration.

Switching from ChatAndBot? For most wordpress live chat plugins buyers the best ChatAndBot alternative is tawk.to, built for free WordPress chat with room to scale.

Why People Look for a ChatAndBot Alternative

  • WordPress is the only listed integration
  • Chatbot automation relies on configured questions and answers
  • Paid plans are priced per operator, which can raise costs as teams grow

Quick Picks by What You Need

All 15 ChatAndBot Alternatives, Ranked

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

  1. tawk.to

    Best forFree WordPress chat with room to scale

    • Better than ChatAndBot:
    • Editor score 9.3 vs 5.8

    A free live-chat foundation with visitor tracking, ticketing, and paid AI tiers.

    • Chatbot support
    • Visitor tracking
    9.3/10★★★★★
    Visit tawk.to
  2. LiveChat

    Best forTeams wanting polished omnichannel live chat

    • Better than ChatAndBot:
    • Editor score 9.2 vs 5.8

    LiveChat pairs WordPress-connected agent chat with visitor tracking and messaging channels.

    • Chatbot support
    • Visitor tracking
    9.2/10★★★★★
    Visit LiveChat
  3. Best forBusinesses invested in Zoho or needing a free tier

    • Better than ChatAndBot:
    • Editor score 9.1 vs 5.8

    A flexible chat and visitor-engagement tool, especially suited to Zoho users.

    • Chatbot support
    • Visitor tracking
    Free plan · 15-day trial Our Zoho SalesIQ verdict → Visit Zoho SalesIQ
    9.1/10★★★★★
    Visit Zoho SalesIQ
  4. Best forTeams already using HubSpot CRM

    • Better than ChatAndBot:
    • Editor score 9.0 vs 5.8

    A practical live chat option for teams that already work in HubSpot CRM.

    9.0/10★★★★☆
    Visit HubSpot
  5. Best forSmall teams wanting free chat and multichannel support

    • Better than ChatAndBot:
    • Editor score 8.9 vs 5.8

    A WordPress-connected chat tool with a free entry point and paid access at $15 per user monthly.

    • Chatbot support
    • Visitor tracking
    8.9/10★★★★☆
    Visit Brevo
  6. Best forLarger teams needing messaging and service workflows

    • Better than ChatAndBot:
    • Editor score 8.8 vs 5.8

    A service-workflow suite with messaging, routing, and AI, priced for larger teams.

    8.8/10★★★★☆
    Visit Zendesk
  7. Intercom

    Best forBusinesses needing a broad support platform

    • Better than ChatAndBot:
    • Editor score 8.7 vs 5.8

    A broad support platform combining live chat, ticketing, automation, and AI.

    • Chatbot support
    • Visitor tracking
    8.7/10★★★★☆
    Visit Intercom
  8. LiveAgent

    Best forTeams combining chat with ticketing and a help center

    • Better than ChatAndBot:
    • Editor score 8.6 vs 5.8

    LiveAgent pairs live chat with ticketing, a shared inbox, and self-service tools.

    Free plan · 30-day trial Our LiveAgent verdict → Visit LiveAgent
    8.6/10★★★★☆
    Visit LiveAgent
  9. Crisp

    Best forTeams wanting a free omnichannel inbox

    • Better than ChatAndBot:
    • Editor score 8.5 vs 5.8

    Crisp pairs WordPress website chat with a shared inbox, AI workflows, and a free plan.

    • Chatbot support
    • Visitor tracking
    Free plan · 14-day trial Our Crisp verdict → Visit Crisp
    8.5/10★★★★☆
    Visit Crisp
  10. Chatwoot

    Best forTeams preferring open-source or self-hosted chat

    • Better than ChatAndBot:
    • Editor score 8.4 vs 5.8

    Chatwoot combines website chat and shared inbox workflows, with cloud or self-hosted deployment.

    • Chatbot support
    • Visitor tracking
    Free plan · 15-day trial Our Chatwoot verdict → Visit Chatwoot
    8.4/10★★★★☆
    Visit Chatwoot
  11. Smartsupp

    Best forSmall businesses needing free chat and visitor tracking

    • Better than ChatAndBot:
    • Editor score 8.2 vs 5.8

    A WordPress-connected chat tool with a free tier and paid plans that expand capacity and automation.

    • Chatbot support
    • Visitor tracking
    Free plan · 14-day trial Our Smartsupp verdict → Visit Smartsupp
    8.2/10★★★★☆
    Visit Smartsupp
  12. JivoChat

    Best forTeams needing free chat across many messaging channels

    • Better than ChatAndBot:
    • Editor score 8.1 vs 5.8

    Website chat and messaging channels, with visitor tools and paid features for growing teams.

    • Chatbot support
    • Visitor tracking
    Free plan · 14-day trial Our JivoChat verdict → Visit JivoChat
    8.1/10★★★★☆
    Visit JivoChat
  13. Chatra

    Best forSmall teams wanting free chat and lead capture

    • Better than ChatAndBot:
    • Editor score 8.0 vs 5.8

    A WordPress-connected chat tool with free live chat, automation and lead capture.

    • Chatbot support
    • Visitor tracking
    Free plan · 10-day trial Our Chatra verdict → Visit Chatra
    8.0/10★★★★☆
    Visit Chatra
  14. Best forBudget-conscious sites needing website-only chat

    • Better than ChatAndBot:
    • Editor score 7.9 vs 5.8

    A website-first chat plugin with a free one-agent plan and paid tiers from $15 monthly.

    • Chatbot support
    • Visitor tracking
    7.9/10★★★★☆
    Visit MyLiveChat
  15. Best forTeams combining chat, email, and marketing tools

    • Better than ChatAndBot:
    • Editor score 7.8 vs 5.8

    A WordPress-connected chat and shared inbox suite that also includes marketing tools.

    • Chatbot support
    • Visitor tracking
    7.8/10★★★★☆
    Visit HelpCrunch

ChatAndBot Alternatives: Common Questions

What is the best alternative to ChatAndBot?

tawk.to: #1 in our WordPress Live Chat Plugins ranking, with an editor score of 9.3 out of 10. A free live-chat foundation with visitor tracking, ticketing, and paid AI tiers.

Is there a free alternative to ChatAndBot?

Yes. tawk.to, Zoho SalesIQ, HubSpot Live Chat, Brevo Conversations and LiveAgent have a free plan or a free tier (11 of the 15 alternatives on this page).

What is the cheapest paid alternative to ChatAndBot?

Of the alternatives here that publish a price, Brevo Conversations starts lowest, at $15/user/mo.

Why do people look for ChatAndBot alternatives?

WordPress is the only listed integration; Chatbot automation relies on configured questions and answers; Paid plans are priced per operator, which can raise costs as teams grow.

How do I switch from ChatAndBot?

Take a full backup of your site files and database at ChatAndBot (or use a migration plugin). Open the new hosting account; many hosts migrate a WordPress site for you, check before doing it by hand. Import the backup and check the site on the temporary address the new host gives you. Point your domain's DNS to the new host, wait for it to switch, then cancel ChatAndBot.

How to Switch from ChatAndBot

  1. Take a full backup of your site files and database at ChatAndBot (or use a migration plugin).
  2. Open the new hosting account; many hosts migrate a WordPress site for you, check before doing it by hand.
  3. Import the backup and check the site on the temporary address the new host gives you.
  4. Point your domain's DNS to the new host, wait for it to switch, then cancel ChatAndBot.

ChatAndBot vs Each Alternative

#ToolFree planPaid fromChatbot supportVisitor trackingScore
32ChatAndBotYes$5/user/moYesYes5.8
1tawk.toYes$290/yrYesYes9.3
2LiveChatNo$19/user/moYesYes9.2
3Zoho SalesIQYesYesYes9.1
4HubSpot Live ChatYes9.0
5Brevo ConversationsYes$15/user/moYesYes8.9
6Zendesk MessagingNo$55/user/mo8.8
7IntercomNo$29/seat/moYesYes8.7
8LiveAgentYes$15/user/mo8.6
9CrispYes$45/moYesYes8.5
10ChatwootYes$19/user/moYesYes8.4
11SmartsuppYes$17/moYesYes8.2
12JivoChatYes$28/user/moYesYes8.1
13ChatraYes$25/seat/moYesYes8.0
14MyLiveChatYes$15/seat/moYesYes7.9
15HelpCrunchNoYesYes7.8

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update