Chatra
Live chat, chatbots, email and social messaging for businesses
At a glance
- Editor score10.0 / 10
- PricingFree plan · paid from $25/mo (annual) · 10-day trial
- Best forSmall teams wanting straightforward website chat
- Free planYes
- Paid from$25/mo
- Website chatbotYes
- Facts checked23 Sep 2026
Where it wins
- Free plan includes one agent and most features
- Tracks visitors with browsing history and targeted messages
- Supports website, email, Facebook Messenger and Instagram messaging
Where it doesn't
- Free plan is limited to one agent
- Paid plans are priced per agent
- Eight listed integrations limit ecosystem breadth
Our verdict on Chatra
Chatra is a customer communication platform for businesses that want to engage website visitors through live chat, offline messaging, chatbots, email, Facebook Messenger and Instagram. It combines a browser dashboard with iOS and Android apps, visitor monitoring, conversation history, analytics and developer APIs. Small teams that want straightforward website chat, basic multichannel messaging and visitor context are the clearest fit.
Chatra uses a freemium pricing model. The Free plan costs $0 per account, is free forever and includes one agent and most features. Essential costs $25 per agent per month when billed annually, while Pro costs $33 per agent per month when billed annually. Both paid plans include a 10-day free trial with no credit card required. The per-agent structure suits teams starting with one operator, but costs rise as more agents need access. The free plan is a useful way to cover a single-agent operation before moving to a paid tier.
Its feature set centers on website conversations: online and offline chat, contact-collection and FAQ chatbots, real-time visitor lists, browsing history, targeted messages and triggers, transcripts, data export, analytics and Google Analytics integration. WordPress, Shopify, WooCommerce, Ecwid, Slack, BigCommerce, Help Scout and Zapier are listed integrations, while the JavaScript API, REST API and outgoing webhooks extend customization options. Choose Chatra for focused visitor communication across web and selected social channels. Teams requiring a broader integration ecosystem or a different automation focus should compare alternatives.
Chatra pricing
All 3 Chatra plans and prices →
Chatra fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $25/mo |
| Website chatbot | Yes |
| Live agent chat | Yes |
| Visitor tracking | Yes |
| Chat channels | Omnichannel |
| Included agent seats | 1 agents |
| Listed integrations | Not verified |
| Free trial | 10 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | GDPR |
| Support | Email, Docs |
| Built for | Solo, Small business, Mid-market (editorial estimate) |
| Integrations | 9 integrations: WordPress, Shopify, WooCommerce, Ecwid, Slack, BigCommerce … |
| Pricing | Free plan · paid from $25/mo (annual) · 10-day trial (source) |
| Website | chatra.com |
| Facts checked | 23 Sep 2026 |
Chatra integrations
Chatra lists 9 integrations on its own site.
- WordPress
- Shopify
- WooCommerce
- Ecwid
- Slack
- BigCommerce
- Help Scout
- Zapier
- Google Analytics
Alternatives to Chatra
- IntercomA broad customer messaging suite for teams that need chat, automation, and handoff.9.0
- FreshchatA flexible Freshworks chat platform with free essentials and deeper paid routing, reporting, and security.10.0
- LiveChatA polished live-chat suite for teams that need agents, automation, and detailed reporting.9.0
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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