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Head-to-head · Nps Software

SurveySparrow vs Wootric

  • Updated Sep 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score SurveySparrow #2 in Nps Software 7.9/10 Free plan · 14-day trial Free plan✓ 1 of 4 features Visit SurveySparrow
Wootric #3 in Nps Software 7.8/10 Pricing on request ✓ 0 of 4 features Visit Wootric

SurveySparrow leads on 2 checks, Wootric on 0, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSurveySparrow · 7.9/10
  • Free planonly SurveySparrow
  • Most featuresSurveySparrow · 1 of 4

SurveySparrow scores higher on our rubric for nps software: 7.9 against 7.8 out of 10; our editors rank them #2 and #3.

SurveySparrow offers free plan; Wootric doesn't. SurveySparrow offers api access; Wootric doesn't publish it.

SurveySparrow is the better fit for teams wanting flexible omnichannel surveys. Wootric is the better fit for mature teams running closed-loop NPS programs.

  • SurveySparrow fits best

    Teams wanting flexible omnichannel surveys

  • Wootric fits best

    Mature teams running closed-loop NPS programs

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature SurveySparrow 7.9/10 Visit ↗ Wootric 7.8/10 Visit ↗
At a glance
Editor score 7.9 7.8
Ranking #2 in Nps Software #3 in Nps Software
Best for Teams wanting flexible omnichannel surveys Mature teams running closed-loop NPS programs
Pricing model Free plan + paid Paid
Starting price Not published Not published
Free plan ✓ (best) —
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Live chat, Phone, Docs Email, Tickets, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML GDPR, SSO/SAML
Integrations 6 integrations 100+ integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features SurveySparrow 1/4 · Wootric 0/4
In-app surveys Not published Not published
API access ✓ (best) Not published
Response segmentation Not published Not published
Automated follow-ups Not published Not published
Specs
Response limit Not published Not published
Survey delivery Not published Not published
Our review
Pros
  • Distribute surveys by email, links, embeds, QR codes, and kiosk mode
  • Combine NPS with other survey types, conditional logic, and response reporting
  • Connect workflows and APIs with integrations such as Salesforce and HubSpot
  • Collects NPS, CSAT, and CES through web, mobile, email, SMS, links, and QR codes
  • Combines respondent segmentation with score-based follow-up workflows
  • Connects feedback to CRM and support tools, with API access and data export
Cons
  • Free plan is limited to 3 active surveys and 10 questions per survey
  • Basic, Starter, and Business each include only 1, 1, and 3 users respectively
  • Advanced branding, plugins, and custom limits are reserved for Enterprise
  • No permanent free plan is shown; pricing is contact-sales
  • Professional is limited to one journey point and five seats
  • SMS, advanced targeting, and sentiment analytics require higher-tier plans
Our verdict

SurveySparrow is a cloud-based survey and experience-management platform for teams gathering customer, employee, product, or market feedback. It suits organizations that want NPS alongside conversational, classic, offline, or 360-feedback…

Read the review →

Wootric collects NPS, CSAT, and CES feedback at customer journey touchpoints, with survey delivery through web, mobile, email, SMS, links, QR codes, and Intercom Messenger. Its combination of segmentation, automated tagging, reporting, and…

Read the review →
  1. SurveySparrowNps Software 7.9Free plan · 14-day trial
  2. WootricNps Software 7.8Pricing on request

Strengths and trade-offs

  • SurveySparrow — where it wins

    • Distribute surveys by email, links, embeds, QR codes, and kiosk mode
    • Combine NPS with other survey types, conditional logic, and response reporting
    • Connect workflows and APIs with integrations such as Salesforce and HubSpot

    Where it doesn't

    • Free plan is limited to 3 active surveys and 10 questions per survey
    • Basic, Starter, and Business each include only 1, 1, and 3 users respectively
    • Advanced branding, plugins, and custom limits are reserved for Enterprise

  • Wootric — where it wins

    • Collects NPS, CSAT, and CES through web, mobile, email, SMS, links, and QR codes
    • Combines respondent segmentation with score-based follow-up workflows
    • Connects feedback to CRM and support tools, with API access and data export

    Where it doesn't

    • No permanent free plan is shown; pricing is contact-sales
    • Professional is limited to one journey point and five seats
    • SMS, advanced targeting, and sentiment analytics require higher-tier plans
  • SurveySparrow7.9/10 · Free plan · 14-day trial

    Flexible NPS and survey tools with branching, reporting, and broad distribution options.

    Visit SurveySparrowFull verdict →
  • Wootric7.8/10 · Pricing on request

    A multichannel feedback platform for teams that need segmentation and closed-loop follow-up.

    Visit WootricFull verdict →

More comparisons

All nps software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update