Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · Nps Software

AskNicely vs SurveySparrow

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score AskNicely #1 in Nps Software 8.8/10 Pricing on request ✓ 1 of 4 features Visit AskNicely
SurveySparrow #3 in Nps Software 8.6/10 Free plan · 14-day trial Free planFree trial✓ 1 of 4 features Visit SurveySparrow

AskNicely leads on 0 checks, SurveySparrow on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreAskNicely · 8.8/10
  • Free planonly SurveySparrow
  • Free trialonly SurveySparrow

AskNicely scores higher on our rubric for nps software: 8.8 against 8.6 out of 10; our editors rank them #1 and #3.

SurveySparrow offers free plan; AskNicely doesn't.

AskNicely is the better fit for enterprise NPS programs needing broad integrations. SurveySparrow is the better fit for teams wanting flexible omnichannel surveys.

  • AskNicely fits best

    Enterprise NPS programs needing broad integrations

  • SurveySparrow fits best

    Teams wanting flexible omnichannel surveys

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature AskNicely 8.8/10 Visit ↗ SurveySparrow 8.6/10 Visit ↗
At a glance
Editor score 8.8 8.6
Ranking #1 in Nps Software #3 in Nps Software
Best for Enterprise NPS programs needing broad integrations Teams wanting flexible omnichannel surveys
Pricing model Paid Free plan + paid
Starting price — —
Free plan — ✓ (best)
Free trial — 14 days
Deployment Cloud, Mobile Cloud
Platforms Web Web
Support Email, Live chat, Docs Email, Live chat, Phone, Docs
Compliance SOC 2, GDPR, SSO/SAML, 2FA SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML
Integrations 200+ integrations 6 integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features AskNicely 1/4 · SurveySparrow 1/4
In-app surveys Not checked yet Not checked yet
API access ✓ ✓
Response segmentation Not checked yet Not checked yet
Automated follow-ups Not checked yet Not checked yet
Specs
Response limit Not checked yet Not checked yet
Survey delivery Not checked yet Not checked yet
Our review
Pros
  • NPS, CSAT, CES and five-star surveys across five delivery channels
  • Branching, workflows, dashboards, benchmarking and AI recommendations
  • 200 integrations plus API access for CRM and helpdesk ecosystems
  • Distribute surveys by email, links, embeds, QR codes, and kiosk mode
  • Combine NPS with other survey types, conditional logic, and response reporting
  • Connect workflows and APIs with integrations such as Salesforce and HubSpot
Cons
  • Plan pricing requires a sales conversation and is not published
  • No free plan or free trial is offered
  • In-app surveys, white-labeling and unlimited API extraction require Transform
  • Free plan is limited to 3 active surveys and 10 questions per survey
  • Basic, Starter, and Business each include only 1, 1, and 3 users respectively
  • Advanced branding, plugins, and custom limits are reserved for Enterprise
Our verdict

AskNicely is a cloud-based customer experience platform for service businesses, with a focus on multi-location organizations and frontline teams. It collects NPS, CSAT, CES and five-star feedback through email, SMS, web, mobile-app and…

Read the review →

SurveySparrow is a cloud-based survey and experience-management platform for teams gathering customer, employee, product, or market feedback. It suits organizations that want NPS alongside conversational, classic, offline, or 360-feedback…

Read the review →
  1. AskNicelyNps Software 8.8Pricing on request
  2. SurveySparrowNps Software 8.6Free plan · 14-day trial

Strengths and trade-offs

  • AskNicely — where it wins

    • NPS, CSAT, CES and five-star surveys across five delivery channels
    • Branching, workflows, dashboards, benchmarking and AI recommendations
    • 200 integrations plus API access for CRM and helpdesk ecosystems

    Where it doesn't

    • Plan pricing requires a sales conversation and is not published
    • No free plan or free trial is offered
    • In-app surveys, white-labeling and unlimited API extraction require Transform

  • SurveySparrow — where it wins

    • Distribute surveys by email, links, embeds, QR codes, and kiosk mode
    • Combine NPS with other survey types, conditional logic, and response reporting
    • Connect workflows and APIs with integrations such as Salesforce and HubSpot

    Where it doesn't

    • Free plan is limited to 3 active surveys and 10 questions per survey
    • Basic, Starter, and Business each include only 1, 1, and 3 users respectively
    • Advanced branding, plugins, and custom limits are reserved for Enterprise

More comparisons

All nps software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update