Wootric vs SurveySparrow

Wootric8.7Visit SurveySparrow8.6Visit

Higher score Wootric #2 in Nps Software 8.7/10 Pricing on request ✓ 0 of 4 features Visit Wootric

vs

SurveySparrow #3 in Nps Software 8.6/10 Free plan · 14-day trial Free planFree trial✓ 1 of 4 features Visit SurveySparrow

• Wootric fits best

  Mature teams running closed-loop NPS programs

• SurveySparrow fits best

  Teams wanting flexible omnichannel surveys

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Side by side

Feature	Wootric 8.7/10 Visit ↗	SurveySparrow 8.6/10 Visit ↗
At a glance
Editor score	8.7	8.6
Ranking	#2 in Nps Software	#3 in Nps Software
Best for	Mature teams running closed-loop NPS programs	Teams wanting flexible omnichannel surveys
Pricing model	Paid	Free plan + paid
Starting price	—	—
Free plan	—	✓ (best)
Free trial	—	14 days
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Email, Tickets, Docs	Email, Live chat, Phone, Docs
Compliance	GDPR, SSO/SAML	SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML
Integrations	100+ integrations	6 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Wootric 0/4 · SurveySparrow 1/4
In-app surveys	Not checked yet	Not checked yet
API access	Not checked yet	✓ (best)
Response segmentation	Not checked yet	Not checked yet
Automated follow-ups	Not checked yet	Not checked yet
Specs
Response limit	Not checked yet	Not checked yet
Survey delivery	Not checked yet	Not checked yet
Our review
Pros	Collects NPS, CSAT, and CES through web, mobile, email, SMS, links, and QR codes Combines respondent segmentation with score-based follow-up workflows Connects feedback to CRM and support tools, with API access and data export	Distribute surveys by email, links, embeds, QR codes, and kiosk mode Combine NPS with other survey types, conditional logic, and response reporting Connect workflows and APIs with integrations such as Salesforce and HubSpot
Cons	No permanent free plan is shown; pricing is contact-sales Professional is limited to one journey point and five seats SMS, advanced targeting, and sentiment analytics require higher-tier plans	Free plan is limited to 3 active surveys and 10 questions per survey Basic, Starter, and Business each include only 1, 1, and 3 users respectively Advanced branding, plugins, and custom limits are reserved for Enterprise
Our verdict	Wootric collects NPS, CSAT, and CES feedback at customer journey touchpoints, with survey delivery through web, mobile, email, SMS, links, QR codes, and Intercom Messenger. Its combination of segmentation, automated tagging, reporting, and… Read the review →	SurveySparrow is a cloud-based survey and experience-management platform for teams gathering customer, employee, product, or market feedback. It suits organizations that want NPS alongside conversational, classic, offline, or 360-feedback… Read the review →

Strengths and trade-offs

• Wootric — where it wins

  • Collects NPS, CSAT, and CES through web, mobile, email, SMS, links, and QR codes
  • Combines respondent segmentation with score-based follow-up workflows
  • Connects feedback to CRM and support tools, with API access and data export

  Where it doesn't

  • No permanent free plan is shown; pricing is contact-sales
  • Professional is limited to one journey point and five seats
  • SMS, advanced targeting, and sentiment analytics require higher-tier plans

• SurveySparrow — where it wins

  • Distribute surveys by email, links, embeds, QR codes, and kiosk mode
  • Combine NPS with other survey types, conditional logic, and response reporting
  • Connect workflows and APIs with integrations such as Salesforce and HubSpot

  Where it doesn't

  • Free plan is limited to 3 active surveys and 10 questions per survey
  • Basic, Starter, and Business each include only 1, 1, and 3 users respectively
  • Advanced branding, plugins, and custom limits are reserved for Enterprise

• Wootric8.7/10 · Pricing on request

  A multichannel feedback platform for teams that need segmentation and closed-loop follow-up.

  Visit WootricFull verdict →
• SurveySparrow8.6/10 · Free plan · 14-day trial

  Flexible NPS and survey tools with branching, reporting, and broad distribution options.

  Visit SurveySparrowFull verdict →