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Head-to-head · Nps Software

Wootric vs Simplesat

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Wootric #2 in Nps Software 8.7/10 Pricing on request ✓ 0 of 4 features Visit Wootric
Simplesat #6 in Nps Software 8.3/10 14-day trial Free trial✓ 0 of 4 features Visit Simplesat

Wootric leads on 0 checks, Simplesat on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreWootric · 8.7/10
  • Free trialonly Simplesat

Wootric scores higher on our rubric for nps software: 8.7 against 8.3 out of 10; our editors rank them #2 and #6.

Wootric is the better fit for mature teams running closed-loop NPS programs. Simplesat is the better fit for support teams combining NPS with ticket feedback.

  • Wootric fits best

    Mature teams running closed-loop NPS programs

  • Simplesat fits best

    Support teams combining NPS with ticket feedback

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Side by side

Feature Wootric 8.7/10 Visit ↗ Simplesat 8.3/10 Visit ↗
At a glance
Editor score 8.7 8.3
Ranking #2 in Nps Software #6 in Nps Software
Best for Mature teams running closed-loop NPS programs Support teams combining NPS with ticket feedback
Pricing model Paid Paid
Starting price — $109/mo
Free plan — —
Free trial — 14 days
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Tickets, Docs Live chat, Email, Phone, Docs
Compliance GDPR, SSO/SAML SOC 2, GDPR, 2FA, SSO/SAML
Integrations 100+ integrations 100+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Wootric 0/4 · Simplesat 0/4
In-app surveys Not checked yet Not checked yet
API access Not checked yet Not checked yet
Response segmentation Not checked yet Not checked yet
Automated follow-ups Not checked yet Not checked yet
Specs
Response limit Not checked yet 1000 responses/mo
Survey delivery Not checked yet Not checked yet
Our review
Pros
  • Collects NPS, CSAT, and CES through web, mobile, email, SMS, links, and QR codes
  • Combines respondent segmentation with score-based follow-up workflows
  • Connects feedback to CRM and support tools, with API access and data export
  • Collect NPS, CSAT, and CES with conditional logic and custom questions
  • Drill from segmented trends to individual tickets and feedback history
  • Route feedback to Slack, Microsoft Teams, email, and connected tools
Cons
  • No permanent free plan is shown; pricing is contact-sales
  • Professional is limited to one journey point and five seats
  • SMS, advanced targeting, and sentiment analytics require higher-tier plans
  • No free plan; the 14-day trial is the only no-cost option
  • Standard limits usage to 1,000 monthly responses and 5 account users
  • Multi-brand support and custom CSS start with the Pro plan
Our verdict

Wootric collects NPS, CSAT, and CES feedback at customer journey touchpoints, with survey delivery through web, mobile, email, SMS, links, QR codes, and Intercom Messenger. Its combination of segmentation, automated tagging, reporting, and…

Read the review →

Simplesat collects NPS, CSAT, CES, and other customer feedback for support and service teams. Surveys can go out by direct email or be embedded in existing email and ticket workflows. Teams can customize rating scales and follow-up…

Read the review →
  1. WootricNps Software 8.7Pricing on request
  2. SimplesatNps Software 8.314-day trial

Strengths and trade-offs

  • Wootric — where it wins

    • Collects NPS, CSAT, and CES through web, mobile, email, SMS, links, and QR codes
    • Combines respondent segmentation with score-based follow-up workflows
    • Connects feedback to CRM and support tools, with API access and data export

    Where it doesn't

    • No permanent free plan is shown; pricing is contact-sales
    • Professional is limited to one journey point and five seats
    • SMS, advanced targeting, and sentiment analytics require higher-tier plans

  • Simplesat — where it wins

    • Collect NPS, CSAT, and CES with conditional logic and custom questions
    • Drill from segmented trends to individual tickets and feedback history
    • Route feedback to Slack, Microsoft Teams, email, and connected tools

    Where it doesn't

    • No free plan; the 14-day trial is the only no-cost option
    • Standard limits usage to 1,000 monthly responses and 5 account users
    • Multi-brand support and custom CSS start with the Pro plan
  • Wootric8.7/10 · Pricing on request

    A multichannel feedback platform for teams that need segmentation and closed-loop follow-up.

    Visit WootricFull verdict →
  • Simplesat8.3/10 · 14-day trial

    Pair NPS with ticket feedback, routing, and trend analysis across support tools.

    Visit SimplesatFull verdict →

More comparisons

All nps software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update