Head-to-head · Nps Software
Survicate vs Simplesat
Survicate leads on 1 check, Simplesat on 1, and 1 is even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreSurvicate · 8.4/10
- Free planonly Survicate
- Free trialboth
- Most featuresSurvicate · 1 of 4
Survicate scores higher on our rubric for nps software: 8.4 against 8.3 out of 10; our editors rank them #5 and #6.
Survicate offers free plan; Simplesat doesn't. Simplesat leads on response limit: 1000 responses/mo versus 250 responses/mo.
Survicate is the better fit for teams collecting feedback across multiple channels. Simplesat is the better fit for support teams combining NPS with ticket feedback.
- Survicate fits best
Teams collecting feedback across multiple channels
- Simplesat fits best
Support teams combining NPS with ticket feedback
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Side by side
| Feature | Survicate 8.4/10 Visit ↗ | Simplesat 8.3/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.4 | 8.3 |
| Ranking | #5 in Nps Software | #6 in Nps Software |
| Best for | Teams collecting feedback across multiple channels | Support teams combining NPS with ticket feedback |
| Pricing model | Free plan + paid | Paid |
| Starting price | — | $109/mo |
| Free plan | ✓ (best) | — |
| Free trial | 10 days | 14 days |
| Free trial length | 10 days · no card needed | 14 days · no card needed |
| Deployment | Cloud, Mobile | Cloud |
| Platforms | Web, iOS, Android | Web |
| Support | Email, Live chat, Docs | Live chat, Email, Phone, Docs |
| Compliance | SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA | SOC 2, GDPR, 2FA, SSO/SAML |
| Integrations | 40+ integrations | 100+ integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Survicate 1/4 · Simplesat 0/4 | ||
| In-app surveys | Not checked yet | Not checked yet |
| API access | ✓ (best) | Not checked yet |
| Response segmentation | Not checked yet | Not checked yet |
| Automated follow-ups | Not checked yet | Not checked yet |
| Specs | ||
| Response limit | 250 responses/mo | 1000 responses/mo (best) |
| Survey delivery | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Survicate brings survey creation, distribution, and feedback analysis into one platform for CX, product, research, and marketing teams. Surveys can reach respondents through email, links, websites, in-product experiences, mobile apps, and… Read the review → |
Simplesat collects NPS, CSAT, CES, and other customer feedback for support and service teams. Surveys can go out by direct email or be embedded in existing email and ticket workflows. Teams can customize rating scales and follow-up… Read the review → |
Strengths and trade-offs
Survicate — where it wins
- Deploy surveys by email, link, web, in-product, mobile, or Intercom
- Use branching and display logic based on previous answers
- Connect feedback through integrations, SDKs, and a Data Export API
Where it doesn't
- Free plan is limited to 25 survey responses per month
- Growth includes 250 responses per month and costs $114/month billed annually
- Advanced survey logic and SAML SSO are reserved for higher tiers
Simplesat — where it wins
- Collect NPS, CSAT, and CES with conditional logic and custom questions
- Drill from segmented trends to individual tickets and feedback history
- Route feedback to Slack, Microsoft Teams, email, and connected tools
Where it doesn't
- No free plan; the 14-day trial is the only no-cost option
- Standard limits usage to 1,000 monthly responses and 5 account users
- Multi-brand support and custom CSS start with the Pro plan
- Survicate8.4/10 · Free plan · 10-day trial
Survicate connects surveys across digital channels with branching, analytics, and integrations.
Visit SurvicateFull verdict → - Simplesat8.3/10 · 14-day trial
Pair NPS with ticket feedback, routing, and trend analysis across support tools.
Visit SimplesatFull verdict →
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- Simplesat vs Nicereply
- Simplesat vs Zonka Feedback
All nps software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update







