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Head-to-head · Nps Software

Survicate vs Simplesat

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Survicate #5 in Nps Software 8.4/10 Free plan · 10-day trial Free planFree trial✓ 1 of 4 features Visit Survicate
Simplesat #6 in Nps Software 8.3/10 14-day trial Free trial✓ 0 of 4 features Visit Simplesat

Survicate leads on 1 check, Simplesat on 1, and 1 is even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSurvicate · 8.4/10
  • Free planonly Survicate
  • Free trialboth
  • Most featuresSurvicate · 1 of 4

Survicate scores higher on our rubric for nps software: 8.4 against 8.3 out of 10; our editors rank them #5 and #6.

Survicate offers free plan; Simplesat doesn't. Simplesat leads on response limit: 1000 responses/mo versus 250 responses/mo.

Survicate is the better fit for teams collecting feedback across multiple channels. Simplesat is the better fit for support teams combining NPS with ticket feedback.

  • Survicate fits best

    Teams collecting feedback across multiple channels

  • Simplesat fits best

    Support teams combining NPS with ticket feedback

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Survicate 8.4/10 Visit ↗ Simplesat 8.3/10 Visit ↗
At a glance
Editor score 8.4 8.3
Ranking #5 in Nps Software #6 in Nps Software
Best for Teams collecting feedback across multiple channels Support teams combining NPS with ticket feedback
Pricing model Free plan + paid Paid
Starting price — $109/mo
Free plan ✓ (best) —
Free trial 10 days 14 days
Free trial length 10 days · no card needed 14 days · no card needed
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Live chat, Docs Live chat, Email, Phone, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA SOC 2, GDPR, 2FA, SSO/SAML
Integrations 40+ integrations 100+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Survicate 1/4 · Simplesat 0/4
In-app surveys Not checked yet Not checked yet
API access ✓ (best) Not checked yet
Response segmentation Not checked yet Not checked yet
Automated follow-ups Not checked yet Not checked yet
Specs
Response limit 250 responses/mo 1000 responses/mo (best)
Survey delivery Not checked yet Not checked yet
Our review
Pros
  • Deploy surveys by email, link, web, in-product, mobile, or Intercom
  • Use branching and display logic based on previous answers
  • Connect feedback through integrations, SDKs, and a Data Export API
  • Collect NPS, CSAT, and CES with conditional logic and custom questions
  • Drill from segmented trends to individual tickets and feedback history
  • Route feedback to Slack, Microsoft Teams, email, and connected tools
Cons
  • Free plan is limited to 25 survey responses per month
  • Growth includes 250 responses per month and costs $114/month billed annually
  • Advanced survey logic and SAML SSO are reserved for higher tiers
  • No free plan; the 14-day trial is the only no-cost option
  • Standard limits usage to 1,000 monthly responses and 5 account users
  • Multi-brand support and custom CSS start with the Pro plan
Our verdict

Survicate brings survey creation, distribution, and feedback analysis into one platform for CX, product, research, and marketing teams. Surveys can reach respondents through email, links, websites, in-product experiences, mobile apps, and…

Read the review →

Simplesat collects NPS, CSAT, CES, and other customer feedback for support and service teams. Surveys can go out by direct email or be embedded in existing email and ticket workflows. Teams can customize rating scales and follow-up…

Read the review →
  1. SurvicateNps Software 8.4Free plan · 10-day trial
  2. SimplesatNps Software 8.314-day trial

Strengths and trade-offs

  • Survicate — where it wins

    • Deploy surveys by email, link, web, in-product, mobile, or Intercom
    • Use branching and display logic based on previous answers
    • Connect feedback through integrations, SDKs, and a Data Export API

    Where it doesn't

    • Free plan is limited to 25 survey responses per month
    • Growth includes 250 responses per month and costs $114/month billed annually
    • Advanced survey logic and SAML SSO are reserved for higher tiers
  • Simplesat — where it wins

    • Collect NPS, CSAT, and CES with conditional logic and custom questions
    • Drill from segmented trends to individual tickets and feedback history
    • Route feedback to Slack, Microsoft Teams, email, and connected tools

    Where it doesn't

    • No free plan; the 14-day trial is the only no-cost option
    • Standard limits usage to 1,000 monthly responses and 5 account users
    • Multi-brand support and custom CSS start with the Pro plan
  • Survicate8.4/10 · Free plan · 10-day trial

    Survicate connects surveys across digital channels with branching, analytics, and integrations.

    Visit SurvicateFull verdict →
  • Simplesat8.3/10 · 14-day trial

    Pair NPS with ticket feedback, routing, and trend analysis across support tools.

    Visit SimplesatFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update