Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · Nps Software

Survicate vs Nicereply

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Survicate #5 in Nps Software 8.4/10 Free plan · 10-day trial Free planFree trial✓ 1 of 4 features Visit Survicate
Nicereply #7 in Nps Software 8.1/10 14-day trial Free trial✓ 1 of 4 features Visit Nicereply

Survicate leads on 2 checks, Nicereply on 0, and 1 is even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSurvicate · 8.4/10
  • Free planonly Survicate
  • Free trialboth

Survicate scores higher on our rubric for nps software: 8.4 against 8.1 out of 10; our editors rank them #5 and #7.

Survicate offers free plan; Nicereply doesn't. Survicate leads on response limit: 250 responses/mo versus 100 responses/mo.

Survicate is the better fit for teams collecting feedback across multiple channels. Nicereply is the better fit for help desks seeking NPS and CSAT surveys.

  • Survicate fits best

    Teams collecting feedback across multiple channels

  • Nicereply fits best

    Help desks seeking NPS and CSAT surveys

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Survicate 8.4/10 Visit ↗ Nicereply 8.1/10 Visit ↗
At a glance
Editor score 8.4 8.1
Ranking #5 in Nps Software #7 in Nps Software
Best for Teams collecting feedback across multiple channels Help desks seeking NPS and CSAT surveys
Pricing model Free plan + paid Paid
Starting price — $59/mo
Free plan ✓ (best) —
Free trial 10 days 14 days
Free trial length 10 days · no card needed 14 days · no card needed
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Live chat, Docs Email, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA GDPR
Integrations 40+ integrations 19+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Survicate 1/4 · Nicereply 1/4
In-app surveys Not checked yet Not checked yet
API access ✓ ✓
Response segmentation Not checked yet Not checked yet
Automated follow-ups Not checked yet Not checked yet
Specs
Response limit 250 responses/mo (best) 100 responses/mo
Survey delivery Not checked yet Not checked yet
Our review
Pros
  • Deploy surveys by email, link, web, in-product, mobile, or Intercom
  • Use branching and display logic based on previous answers
  • Connect feedback through integrations, SDKs, and a Data Export API
  • Collects CSAT, CES, and NPS through four survey channels
  • Offers help desk and CRM integrations plus API access
  • Includes response dashboards, trend charts, and CSV export
Cons
  • Free plan is limited to 25 survey responses per month
  • Growth includes 250 responses per month and costs $114/month billed annually
  • Advanced survey logic and SAML SSO are reserved for higher tiers
  • No free plan; paid plans start at $59 per month with annual billing
  • Plan prices rise with monthly survey responses and user accounts
  • Survey responses are limited by plan
Our verdict

Survicate brings survey creation, distribution, and feedback analysis into one platform for CX, product, research, and marketing teams. Surveys can reach respondents through email, links, websites, in-product experiences, mobile apps, and…

Read the review →

Nicereply helps support and service teams collect customer feedback using CSAT, CES, and NPS surveys. Surveys can go out after a support resolution by email, appear in email signatures or website pop-ups, or be shared as links. That makes…

Read the review →
  1. SurvicateNps Software 8.4Free plan · 10-day trial
  2. NicereplyNps Software 8.114-day trial

Strengths and trade-offs

  • Survicate — where it wins

    • Deploy surveys by email, link, web, in-product, mobile, or Intercom
    • Use branching and display logic based on previous answers
    • Connect feedback through integrations, SDKs, and a Data Export API

    Where it doesn't

    • Free plan is limited to 25 survey responses per month
    • Growth includes 250 responses per month and costs $114/month billed annually
    • Advanced survey logic and SAML SSO are reserved for higher tiers

  • Nicereply — where it wins

    • Collects CSAT, CES, and NPS through four survey channels
    • Offers help desk and CRM integrations plus API access
    • Includes response dashboards, trend charts, and CSV export

    Where it doesn't

    • No free plan; paid plans start at $59 per month with annual billing
    • Plan prices rise with monthly survey responses and user accounts
    • Survey responses are limited by plan
  • Survicate8.4/10 · Free plan · 10-day trial

    Survicate connects surveys across digital channels with branching, analytics, and integrations.

    Visit SurvicateFull verdict →
  • Nicereply8.1/10 · 14-day trial

    A support-focused tool for collecting and analyzing CSAT, CES, and NPS feedback.

    Visit NicereplyFull verdict →

More comparisons

All nps software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update