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Head-to-head · Nps Software

SurveySparrow vs Survicate

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score SurveySparrow #3 in Nps Software 8.6/10 Free plan · 14-day trial Free planFree trial✓ 1 of 4 features Visit SurveySparrow
Survicate #5 in Nps Software 8.4/10 Free plan · 10-day trial Free planFree trial✓ 1 of 4 features Visit Survicate

SurveySparrow leads on 0 checks, Survicate on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSurveySparrow · 8.6/10
  • Free planboth
  • Free trialboth

SurveySparrow scores higher on our rubric for nps software: 8.6 against 8.4 out of 10; our editors rank them #3 and #5.

SurveySparrow is the better fit for teams wanting flexible omnichannel surveys. Survicate is the better fit for teams collecting feedback across multiple channels.

  • SurveySparrow fits best

    Teams wanting flexible omnichannel surveys

  • Survicate fits best

    Teams collecting feedback across multiple channels

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature SurveySparrow 8.6/10 Visit ↗ Survicate 8.4/10 Visit ↗
At a glance
Editor score 8.6 8.4
Ranking #3 in Nps Software #5 in Nps Software
Best for Teams wanting flexible omnichannel surveys Teams collecting feedback across multiple channels
Pricing model Free plan + paid Free plan + paid
Starting price — —
Free plan ✓ ✓
Free trial 14 days 10 days
Free trial length 14 days · no card needed 10 days · no card needed
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Live chat, Phone, Docs Email, Live chat, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA
Integrations 6 integrations 40+ integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features SurveySparrow 1/4 · Survicate 1/4
In-app surveys Not checked yet Not checked yet
API access ✓ ✓
Response segmentation Not checked yet Not checked yet
Automated follow-ups Not checked yet Not checked yet
Specs
Response limit Not checked yet 250 responses/mo
Survey delivery Not checked yet Not checked yet
Our review
Pros
  • Distribute surveys by email, links, embeds, QR codes, and kiosk mode
  • Combine NPS with other survey types, conditional logic, and response reporting
  • Connect workflows and APIs with integrations such as Salesforce and HubSpot
  • Deploy surveys by email, link, web, in-product, mobile, or Intercom
  • Use branching and display logic based on previous answers
  • Connect feedback through integrations, SDKs, and a Data Export API
Cons
  • Free plan is limited to 3 active surveys and 10 questions per survey
  • Basic, Starter, and Business each include only 1, 1, and 3 users respectively
  • Advanced branding, plugins, and custom limits are reserved for Enterprise
  • Free plan is limited to 25 survey responses per month
  • Growth includes 250 responses per month and costs $114/month billed annually
  • Advanced survey logic and SAML SSO are reserved for higher tiers
Our verdict

SurveySparrow is a cloud-based survey and experience-management platform for teams gathering customer, employee, product, or market feedback. It suits organizations that want NPS alongside conversational, classic, offline, or 360-feedback…

Read the review →

Survicate brings survey creation, distribution, and feedback analysis into one platform for CX, product, research, and marketing teams. Surveys can reach respondents through email, links, websites, in-product experiences, mobile apps, and…

Read the review →
  1. SurveySparrowNps Software 8.6Free plan · 14-day trial
  2. SurvicateNps Software 8.4Free plan · 10-day trial

Strengths and trade-offs

  • SurveySparrow — where it wins

    • Distribute surveys by email, links, embeds, QR codes, and kiosk mode
    • Combine NPS with other survey types, conditional logic, and response reporting
    • Connect workflows and APIs with integrations such as Salesforce and HubSpot

    Where it doesn't

    • Free plan is limited to 3 active surveys and 10 questions per survey
    • Basic, Starter, and Business each include only 1, 1, and 3 users respectively
    • Advanced branding, plugins, and custom limits are reserved for Enterprise
  • Survicate — where it wins

    • Deploy surveys by email, link, web, in-product, mobile, or Intercom
    • Use branching and display logic based on previous answers
    • Connect feedback through integrations, SDKs, and a Data Export API

    Where it doesn't

    • Free plan is limited to 25 survey responses per month
    • Growth includes 250 responses per month and costs $114/month billed annually
    • Advanced survey logic and SAML SSO are reserved for higher tiers
  • SurveySparrow8.6/10 · Free plan · 14-day trial

    Flexible NPS and survey tools with branching, reporting, and broad distribution options.

    Visit SurveySparrowFull verdict →
  • Survicate8.4/10 · Free plan · 10-day trial

    Survicate connects surveys across digital channels with branching, analytics, and integrations.

    Visit SurvicateFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update