Head-to-head · Nps Software
SurveySparrow vs Survicate
SurveySparrow leads on 0 checks, Survicate on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreSurveySparrow · 8.6/10
- Free planboth
- Free trialboth
SurveySparrow scores higher on our rubric for nps software: 8.6 against 8.4 out of 10; our editors rank them #3 and #5.
SurveySparrow is the better fit for teams wanting flexible omnichannel surveys. Survicate is the better fit for teams collecting feedback across multiple channels.
- SurveySparrow fits best
Teams wanting flexible omnichannel surveys
- Survicate fits best
Teams collecting feedback across multiple channels
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Side by side
| Feature | SurveySparrow 8.6/10 Visit ↗ | Survicate 8.4/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.6 | 8.4 |
| Ranking | #3 in Nps Software | #5 in Nps Software |
| Best for | Teams wanting flexible omnichannel surveys | Teams collecting feedback across multiple channels |
| Pricing model | Free plan + paid | Free plan + paid |
| Starting price | — | — |
| Free plan | ✓ | ✓ |
| Free trial | 14 days | 10 days |
| Free trial length | 14 days · no card needed | 10 days · no card needed |
| Deployment | Cloud | Cloud, Mobile |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Live chat, Phone, Docs | Email, Live chat, Docs |
| Compliance | SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML | SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA |
| Integrations | 6 integrations | 40+ integrations |
| Built for | Solo, Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features SurveySparrow 1/4 · Survicate 1/4 | ||
| In-app surveys | Not checked yet | Not checked yet |
| API access | ✓ | ✓ |
| Response segmentation | Not checked yet | Not checked yet |
| Automated follow-ups | Not checked yet | Not checked yet |
| Specs | ||
| Response limit | Not checked yet | 250 responses/mo |
| Survey delivery | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
|
|
| Cons |
|
|
| Our verdict | SurveySparrow is a cloud-based survey and experience-management platform for teams gathering customer, employee, product, or market feedback. It suits organizations that want NPS alongside conversational, classic, offline, or 360-feedback… Read the review → |
Survicate brings survey creation, distribution, and feedback analysis into one platform for CX, product, research, and marketing teams. Surveys can reach respondents through email, links, websites, in-product experiences, mobile apps, and… Read the review → |
Strengths and trade-offs
SurveySparrow — where it wins
- Distribute surveys by email, links, embeds, QR codes, and kiosk mode
- Combine NPS with other survey types, conditional logic, and response reporting
- Connect workflows and APIs with integrations such as Salesforce and HubSpot
Where it doesn't
- Free plan is limited to 3 active surveys and 10 questions per survey
- Basic, Starter, and Business each include only 1, 1, and 3 users respectively
- Advanced branding, plugins, and custom limits are reserved for Enterprise
Survicate — where it wins
- Deploy surveys by email, link, web, in-product, mobile, or Intercom
- Use branching and display logic based on previous answers
- Connect feedback through integrations, SDKs, and a Data Export API
Where it doesn't
- Free plan is limited to 25 survey responses per month
- Growth includes 250 responses per month and costs $114/month billed annually
- Advanced survey logic and SAML SSO are reserved for higher tiers
- SurveySparrow8.6/10 · Free plan · 14-day trial
Flexible NPS and survey tools with branching, reporting, and broad distribution options.
Visit SurveySparrowFull verdict → - Survicate8.4/10 · Free plan · 10-day trial
Survicate connects surveys across digital channels with branching, analytics, and integrations.
Visit SurvicateFull verdict →
More comparisons
- AskNicely vs SurveySparrow
- Wootric vs SurveySparrow
- SurveySparrow vs Refiner
- SurveySparrow vs Simplesat
- SurveySparrow vs Nicereply
- SurveySparrow vs Zonka Feedback
- Survicate vs Simplesat
- Survicate vs Nicereply
All nps software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update







