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Head-to-head · CRM Software

Microsoft Dynamics 365 Sales vs Vtiger CRM

  • Updated Oct 2026
  • Both researched from official sources
  • 9 checks side by side
Higher score Microsoft Dynamics 365 Sales #5 in CRM Software 9.0/10 30-day trial Free trial✓ 5 of 6 features Visit Microsoft
Vtiger CRM #10 in CRM Software 8.5/10 Free plan Free planFree trial✓ 5 of 6 features Visit Vtiger

Microsoft Dynamics 365 Sales leads on 0 checks, Vtiger CRM on 2, and 7 are even. Who comes out ahead on the 9 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMicrosoft Dynamics 365 Sales · 9.0/10
  • Lowest starting priceVtiger CRM · $12/user/mo
  • Free planonly Vtiger CRM
  • Free trialboth

Microsoft Dynamics 365 Sales scores higher on our rubric for crm software: 9.0 against 8.5 out of 10; our editors rank them #5 and #10.

Vtiger CRM offers free plan; Microsoft Dynamics 365 Sales doesn't. Vtiger CRM is cheaper to start at $12/user/mo against $65/user/mo.

Microsoft Dynamics 365 Sales is the better fit for microsoft ecosystem enterprise sales teams. Vtiger CRM is the better fit for affordable all-in-one CRM and support.

  • Microsoft Dynamics 365 Sales fits best

    Microsoft ecosystem enterprise sales teams

  • Vtiger CRM fits best

    Affordable all-in-one CRM and support

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Microsoft Dynamics 365 Sales 9.0/10 Visit ↗ Vtiger CRM 8.5/10 Visit ↗
At a glance
Editor score 9.0 8.5
Ranking #5 in CRM Software #10 in CRM Software
Best for Microsoft ecosystem enterprise sales teams Affordable all-in-one CRM and support
Pricing model Paid Free plan + paid
Starting price $65/user/mo $12/user/mo (best)
Free plan — ✓ (best)
Free trial ✓ ✓
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Tickets, Community, Docs Email, Live chat · 24/7
Integrations 10 integrations 500+ integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Microsoft Dynamics 365 Sales 5/6 · Vtiger CRM 5/6
Visual sales pipeline ✓ ✓
Email sync ✓ ✓
Marketing automation ✓ ✓
AI features ✓ ✓
Mobile app ✓ ✓
Open source — Not checked yet
Our review
Pros
  • Deep Microsoft 365, Teams, Exchange, Power BI, and Power Platform fit
  • Forecasting, pipeline management, scoring, conversation intelligence, and AI
  • Web, iOS, Android, and API access support distributed sales teams
  • Free plan supports up to 10 users and 3,000 records
  • Combines sales, marketing, support, projects, and inventory tools
  • Includes AI, mobile apps, email sync, and eight integrations
Cons
  • Starts at $65 per user per month with annual billing
  • No permanent free plan; the free offering is a 30-day trial
  • Advanced AI and customization require higher-priced editions
  • The free plan limits users and records
  • Paid plans use annual billing and local taxes apply
  • Advanced capabilities are spread across higher-priced editions
Our verdict

Microsoft Dynamics 365 Sales is a cloud CRM application for sales organizations that need structured account, contact, lead, opportunity, quote, order, invoice, campaign, and forecast management. It is particularly suited to enterprise…

Read the review →

Vtiger CRM is a cloud customer relationship management platform for small and medium-sized businesses that want sales, marketing, customer support, project, and inventory functions in one system. Its core tools cover contacts, leads,…

Read the review →
  1. Microsoft Dynamics 365 SalesCRM Software 9.030-day trial
  2. Vtiger CRMCRM Software 8.5Free plan

Strengths and trade-offs

  • Microsoft Dynamics 365 Sales — where it wins

    • Deep Microsoft 365, Teams, Exchange, Power BI, and Power Platform fit
    • Forecasting, pipeline management, scoring, conversation intelligence, and AI
    • Web, iOS, Android, and API access support distributed sales teams

    Where it doesn't

    • Starts at $65 per user per month with annual billing
    • No permanent free plan; the free offering is a 30-day trial
    • Advanced AI and customization require higher-priced editions

  • Vtiger CRM — where it wins

    • Free plan supports up to 10 users and 3,000 records
    • Combines sales, marketing, support, projects, and inventory tools
    • Includes AI, mobile apps, email sync, and eight integrations

    Where it doesn't

    • The free plan limits users and records
    • Paid plans use annual billing and local taxes apply
    • Advanced capabilities are spread across higher-priced editions
  • Microsoft Dynamics 365 Sales9.0/10 · 30-day trial

    A deep Microsoft-aligned CRM for enterprise sales teams that can justify its higher price.

    Visit MicrosoftFull verdict →
  • Vtiger CRM8.5/10 · Free plan

    An affordable all-in-one CRM with sales, support, marketing, automation, and AI.

    Visit VtigerFull verdict →

More comparisons

All CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update