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Head-to-head · CRM Software

Freshworks CRM vs Salesflare

  • Updated Oct 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score Freshworks CRM #4 in CRM Software 9.1/10 Free plan · 21-day trial Free planFree trial✓ 5 of 6 features Visit Freshworks CRM
Salesflare #13 in CRM Software 8.3/10 30-day trial Free trial✓ 5 of 6 features Visit Salesflare

Freshworks CRM leads on 2 checks, Salesflare on 0, and 6 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreFreshworks CRM · 9.1/10
  • Lowest starting priceFreshworks CRM · $9/user/mo
  • Free planonly Freshworks CRM
  • Free trialboth

Freshworks CRM scores higher on our rubric for crm software: 9.1 against 8.3 out of 10; our editors rank them #4 and #13.

Freshworks CRM offers free plan; Salesflare doesn't. Freshworks CRM is cheaper to start at $9/user/mo against $29/user/mo.

Freshworks CRM is the better fit for affordable all-in-one sales and marketing CRM. Salesflare is the better fit for B2B teams automating prospecting and email engagement.

  • Freshworks CRM fits best

    Affordable all-in-one sales and marketing CRM

  • Salesflare fits best

    B2B teams automating prospecting and email engagement

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Freshworks CRM 9.1/10 Visit ↗ Salesflare 8.3/10 Visit ↗
At a glance
Editor score 9.1 8.3
Ranking #4 in CRM Software #13 in CRM Software
Best for Affordable all-in-one sales and marketing CRM B2B teams automating prospecting and email engagement
Pricing model Free plan + paid Paid
Starting price $9/user/mo (best) $29/user/mo
Free plan ✓ (best) —
Free trial ✓ ✓
Free trial length 21 days · no card needed 30 days · no card needed
Deployment Cloud, Mobile Cloud, Mobile, Browser extension
Platforms Web, iOS, Android Web, Windows, macOS, iOS, Android, Chrome extension
Support Email, Live chat, Community, Docs Email, Live chat, Docs
Compliance 2FA SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS
Integrations 100+ integrations 11,134+ integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market
Features Freshworks CRM 5/6 · Salesflare 5/6
Visual sales pipeline ✓ ✓
Email sync ✓ ✓
Marketing automation ✓ ✓
AI features ✓ ✓
Mobile app ✓ ✓
Open source Not checked yet Not checked yet
Our review
Pros
  • Free plan supports up to 3 users
  • Combines sales pipelines, marketing automation, and communications
  • Includes mobile offline access, AI, and broad integrations
  • Automates CRM data capture, enrichment, and email synchronization
  • Combines pipelines, tracking, sequences, lead discovery, and AI assistance
  • Supports web, desktop, mobile, browser, and API access
Cons
  • Advanced capabilities require Pro or Enterprise plans
  • Paid pricing shown applies to annual billing
  • Feature breadth may exceed the needs of narrowly focused teams
  • No free plan is available
  • Advanced workflows and permissions require the Pro plan
  • Higher tiers cost more for dashboards, migration, and account support
Our verdict

Freshworks CRM is a sales and marketing CRM for startups, small and medium-sized businesses, growing companies, and larger organizations. Delivered through Freshsales and Freshsales Suite, it brings together contact and account management,…

Read the review →

Salesflare is a cloud CRM for small and medium-sized B2B sales teams. It organizes accounts, contacts, opportunities, tasks, and visual drag-and-drop sales pipelines while automatically capturing information from email, calendars, and…

Read the review →
  1. Freshworks CRMCRM Software 9.1Free plan · 21-day trial
  2. SalesflareCRM Software 8.330-day trial

Strengths and trade-offs

  • Freshworks CRM — where it wins

    • Free plan supports up to 3 users
    • Combines sales pipelines, marketing automation, and communications
    • Includes mobile offline access, AI, and broad integrations

    Where it doesn't

    • Advanced capabilities require Pro or Enterprise plans
    • Paid pricing shown applies to annual billing
    • Feature breadth may exceed the needs of narrowly focused teams

  • Salesflare — where it wins

    • Automates CRM data capture, enrichment, and email synchronization
    • Combines pipelines, tracking, sequences, lead discovery, and AI assistance
    • Supports web, desktop, mobile, browser, and API access

    Where it doesn't

    • No free plan is available
    • Advanced workflows and permissions require the Pro plan
    • Higher tiers cost more for dashboards, migration, and account support

More comparisons

All CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update