OpenText SMAX comparisons
OpenText SMAX is compared head-to-head with OpenText Service Manager, ManageEngine ServiceDesk Plus and Freshservice and more: 7 head-to-heads in IT Change Management Software, each with the specs and prices we checked.
OpenText SMAX head-to-head
- OpenText SMAX vs OpenText Service Manager
- OpenText SMAX vs ManageEngine ServiceDesk Plus
- OpenText SMAX vs Freshservice
- OpenText SMAX vs Pandora ITSM
- OpenText SMAX vs Giva ChangeManager
- OpenText SMAX vs TOPdesk
- OpenText SMAX vs SolarWinds Service Desk
OpenText SMAX vs each of them
| # | Tool | Free plan | Paid from | Risk assessment | Approval workflows | Emergency changes | Change audit trail | Score |
|---|---|---|---|---|---|---|---|---|
| 8 | OpenText SMAX | No | Yes | Yes | Yes | Yes | 8.0 | |
| 1 | OpenText Service Manager | No | Yes | Yes | Yes | Yes | 9.1 | |
| 2 | ManageEngine ServiceDesk Plus | Yes | $13/user/mo | Yes | 8.7 | |||
| 3 | Freshservice | No | $19/user/mo | Yes | 8.6 | |||
| 4 | Pandora ITSM | Yes | Yes | Yes | Yes | Yes | 8.4 | |
| 5 | Giva ChangeManager | No | $76/user/mo | Yes | Yes | Yes | Yes | 8.3 |
| 6 | TOPdesk | No | £51/user/mo | Yes | 8.2 | |||
| 7 | SolarWinds Service Desk | No | $39/seat/mo | Yes | 8.1 |
Compare OpenText SMAX with any IT change management platform
These are the matchups our editors wrote up. The compare tool pairs OpenText SMAX with any other product in IT Change Management Software — and up to four at once — from the same checked specs.
Compare OpenText SMAX with any tool side by side →
Every IT change management software head-to-head →
Our full OpenText SMAX verdict, pricing and fact sheet →
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Compared by iTechGuides Editors · Editorial team · Updated Oct 2026
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