ManageEngine ServiceDesk Plus comparisons
ManageEngine ServiceDesk Plus is compared head-to-head with Freshservice, SolarWinds Service Desk and Zendesk Employee Service and more: 7 head-to-heads in IT Help Desk Software, each with the specs and prices we checked.
ManageEngine ServiceDesk Plus head-to-head
- ManageEngine ServiceDesk Plus vs Freshservice
- ManageEngine ServiceDesk Plus vs SolarWinds Service Desk
- ManageEngine ServiceDesk Plus vs Zendesk Employee Service
- ManageEngine ServiceDesk Plus vs GLPI
- ManageEngine ServiceDesk Plus vs Desk365
- ManageEngine ServiceDesk Plus vs SysAid
- ManageEngine ServiceDesk Plus vs Zammad
ManageEngine ServiceDesk Plus vs each of them
| # | Tool | Free plan | Paid from | SLA management | Knowledge base | Employee portal | Asset management | Score |
|---|---|---|---|---|---|---|---|---|
| 1 | ManageEngine ServiceDesk Plus | Yes | $13/user/mo | Yes | Yes | Yes | Yes | 9.3 |
| 2 | Freshservice | No | $19/user/mo | Yes | Yes | Yes | Yes | 9.2 |
| 3 | SolarWinds Service Desk | No | $39/seat/mo | Yes | Yes | Yes | Yes | 9.1 |
| 4 | Zendesk Employee Service | No | $29/user/mo | Yes | Yes | 9.0 | ||
| 5 | GLPI | Yes | €19/user/mo | Yes | Yes | Yes | Yes | 8.9 |
| 6 | Desk365 | Yes | $12/user/mo | Yes | Yes | Yes | Yes | 8.8 |
| 7 | SysAid | No | $89/user/mo | Yes | Yes | Yes | Yes | 8.7 |
| 8 | Zammad | Yes | €7/seat/mo | Yes | Yes | Yes | 8.6 |
Compare ManageEngine ServiceDesk Plus with any IT help desk software
These are the matchups our editors wrote up. The compare tool pairs ManageEngine ServiceDesk Plus with any other product in IT Help Desk Software — and up to four at once — from the same checked specs.
Compare ManageEngine ServiceDesk Plus with any tool side by side →
Every IT help desk software head-to-head →
Our full ManageEngine ServiceDesk Plus verdict, pricing and fact sheet →
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Compared by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update