Best HappyOrNot Alternatives in 2026
The top HappyOrNot alternatives are Qualtrics, QuestionPro and Medallia: 15 customer satisfaction software our editors would look at instead of HappyOrNot, in our ranking order.
HappyOrNot: A focused feedback tool for collecting and tracking satisfaction ratings across locations. Where it falls short: the listed survey channel is web, with no other digital channels specified..
Switching from HappyOrNot? For most customer satisfaction software buyers the best HappyOrNot alternative is Qualtrics, built for teams wanting established, flexible survey research. On a budget, Customer Thermometer starts at $9/mo. Feedbackly offers the most responses per month (5000).
Why People Look for a HappyOrNot Alternative
- The listed survey channel is web, with no other digital channels specified
- The feature set focuses on satisfaction feedback and reporting
- Purchasing requires contacting the vendor rather than choosing a published plan
Quick Picks by What You Need
- Best overallQualtrics9.3
Teams wanting established, flexible survey research
Visit Qualtrics - Lowest priceCustomer Thermometer7.9
Paid plans from $9/mo
Visit Customer Thermometer - Best free optionQualtrics9.3
Has a free plan
Visit Qualtrics - Most responses per monthFeedbackly7.9
5000
Visit Feedbackly
All 15 HappyOrNot Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forTeams wanting established, flexible survey research
- Better than HappyOrNot:
- Editor score 9.3 vs 7.0
A broad research suite with free entry, advanced analysis, panels, and multichannel distribution.
9.3/10★★★★★Visit Qualtrics -
Best forTeams building survey and research programs
- Better than HappyOrNot:
- Editor score 9.1 vs 7.0
Flexible survey software with a free tier, branching logic, reporting, and audience tools.
9.1/10★★★★★Visit QuestionPro -
Best forEnterprises managing feedback across channels
- Better than HappyOrNot:
- Editor score 8.9 vs 7.0
Connects feedback analysis to alerts, cases and follow-up workflows for large organizations.
8.9/10★★★★☆Visit Medallia -
Best forLarge organizations consolidating feedback across channels
- Better than HappyOrNot:
- Editor score 8.8 vs 7.0
A broad CX platform for unifying feedback, analysis, workflows, and reputation management.
8.8/10★★★★☆Visit InMoment -
Best forMid-market and enterprise CX teams
- Better than HappyOrNot:
- Editor score 8.7 vs 7.0
Feedier combines feedback analysis, surveys, and impact-prioritized action plans for larger CX teams.
8.7/10★★★★☆Visit Feedier -
Best forTeams running multichannel NPS and CSAT programs
- Better than HappyOrNot:
- Editor score 8.6 vs 7.0
A mature multichannel feedback suite with deep workflows, analytics, and integrations.
8.6/10★★★★☆Visit AskNicely -
Best forB2B enterprises linking feedback to renewals
- Better than HappyOrNot:
- Editor score 8.5 vs 7.0
Links account-level feedback to revenue, renewals and follow-up workflows.
8.5/10★★★★☆Visit CustomerGauge -
Best forTeams needing flexible surveys and feedback case handling
- Better than HappyOrNot:
- Editor score 8.4 vs 7.0
Flexible survey delivery and feedback case handling, with custom-priced plans.
8.4/10★★★★☆Visit Zonka Feedback -
Best forTeams collecting feedback across multiple channels
- Better than HappyOrNot:
- Editor score 8.1 vs 7.0
An accessible feedback tool with broad survey channels, logic, analytics, and a free tier.
8.1/10★★★★☆Visit Survicate -
Best forProduct teams collecting in-app NPS and CSAT
- Better than HappyOrNot:
- Editor score 8.0 vs 7.0
Multichannel NPS and CSAT surveys with targeting, dashboards, and follow-up workflows.
- CRM integrations
8.0/10★★★★☆Visit Refiner -
Best forMultilingual teams needing managed CX survey options
- Better than HappyOrNot:
- Editor score 7.9 vs 7.0
Multilingual CX surveys with advanced logic, analysis, and managed-service options.
7.9/10★★★★☆Visit SurveySensum -
Best forTeams collecting multilingual feedback across many channels
- Better than HappyOrNot:
- Editor score 7.9 vs 7.0
A multichannel feedback platform for teams measuring customer experience across touchpoints.
7.9/10★★★★☆Visit Feedbackly -
Best forBudget-conscious teams starting NPS and CSAT tracking
- Better than HappyOrNot:
- Editor score 7.9 vs 7.0
A low-entry-cost way to track NPS and CSAT, with response-based paid tiers.
7.9/10★★★★☆Visit site -
Best forSupport teams measuring ticket-level satisfaction
- Better than HappyOrNot:
- Editor score 7.8 vs 7.0
A focused CSAT platform for ticket-level feedback, analysis, and workflow alerts.
- CRM integrations
- Reporting dashboards
7.8/10★★★★☆Visit Simplesat -
Best forSupport teams needing straightforward post-resolution
- Better than HappyOrNot:
- Editor score 7.7 vs 7.0
Straightforward CSAT, CES, and NPS collection with broad helpdesk and CRM integrations.
7.7/10★★★★☆Visit Nicereply
HappyOrNot Alternatives: Common Questions
What is the best alternative to HappyOrNot?
Qualtrics: #1 in our Customer Satisfaction Software ranking, with an editor score of 9.3 out of 10. A broad research suite with free entry, advanced analysis, panels, and multichannel distribution.
Is there a free alternative to HappyOrNot?
Yes. Qualtrics, QuestionPro, Survicate and Refiner have a free plan or a free tier.
What is the cheapest paid alternative to HappyOrNot?
Of the alternatives here that publish a price, Customer Thermometer starts lowest, at $9/mo.
Why do people look for HappyOrNot alternatives?
The listed survey channel is web, with no other digital channels specified; The feature set focuses on satisfaction feedback and reporting; Purchasing requires contacting the vendor rather than choosing a published plan.
Which HappyOrNot alternative has the most responses per month?
Feedbackly, with 5000.
How do I switch from HappyOrNot?
Export your data from HappyOrNot (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel HappyOrNot.
How to Switch from HappyOrNot
- Export your data from HappyOrNot (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel HappyOrNot.
HappyOrNot vs Each Alternative
| # | Tool | Free plan | Paid from | Score |
|---|---|---|---|---|
| 22 | HappyOrNot | 7.0 | ||
| 1 | Qualtrics | Yes | $420/mo | 9.3 |
| 2 | QuestionPro | Yes | $99/user/mo | 9.1 |
| 3 | Medallia | 8.9 | ||
| 4 | InMoment | 8.8 | ||
| 5 | Feedier | 8.7 | ||
| 6 | AskNicely | No | 8.6 | |
| 7 | CustomerGauge | No | 8.5 | |
| 8 | Zonka Feedback | 8.4 | ||
| 9 | Survicate | Yes | 8.1 | |
| 10 | Refiner | Yes | 8.0 | |
| 11 | SurveySensum | No | 7.9 | |
| 12 | Feedbackly | No | €199/mo | 7.9 |
| 13 | Customer Thermometer | No | $9/mo | 7.9 |
| 14 | Simplesat | No | $109/mo | 7.8 |
| 15 | Nicereply | No | $59/mo | 7.7 |
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update