Best 360dialog Alternatives in 2026
The top 360dialog alternatives are BotSailor, AiSensy and WATI: 15 WhatsApp business API providers our editors would look at instead of 360dialog, in our ranking order.
360dialog: API access with messaging tools and a shared inbox, starting at $59 per number monthly. Where it falls short: no free plan; entry pricing is $59 per number per month.
Switching from 360dialog? For most whatsapp business api providers buyers the best 360dialog alternative is BotSailor, built for budget-conscious teams needing automation and inboxes. On a budget, Chatwoot starts at $19/user/mo, against $59/mo for 360dialog. DoubleTick offers the most included team users (5).
Why People Look for a 360dialog Alternative
- No free plan; entry pricing is $59 per number per month
- Meta WhatsApp messaging fees are charged separately and usage-based
- Inbox, automation, and measurement add-ons are highlighted on Premium
- No free plan — 3 of the alternatives below have it
- Paid from $59/mo — Chatwoot is $19/mo
Quick Picks by What You Need
- Best overallBotSailor9.2
Budget-conscious teams needing automation and inboxes
Visit BotSailor - Lowest priceChatwoot8.3
Paid plans from $19/user/mo
Visit Chatwoot - Best free optionBotSailor9.2
Has a free plan (360dialog has none)
Visit BotSailor - Most included team usersDoubleTick8.4
5
Visit DoubleTick
All 15 360dialog Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
-
Best forBudget-conscious teams needing automation and inboxes
- Better than 360dialog:
- Free plan
A low-cost WhatsApp automation platform with AI agents, visual flows and a shared inbox.
- Media messaging
- Automation workflows
- Shared inbox
9.2/10★★★★★Visit BotSailor -
Best forGrowth teams automating WhatsApp marketing
- Better than 360dialog:
- Free plan
- Paid from: $45/mo vs $59/mo
WhatsApp automation with AI agents, shared inboxes, and commerce tools.
9.1/10★★★★★Visit AiSensy -
Best forTeams wanting no-code WhatsApp automation
Visual automation and shared inbox tools, with paid plans and a 7-day trial.
8.9/10★★★★☆Visit WATI -
Best forTeams coordinating WhatsApp and other messaging channels
A WhatsApp-connected team inbox with routing, automation, broadcasts, and AI agents.
- Shared inbox
8.8/10★★★★☆Visit SleekFlow -
Best forOmnichannel teams needing AI and workflow tools
A multichannel inbox and automation suite, with WhatsApp broadcasts from Growth upward.
- Template management
8.7/10★★★★☆Visit Respond.io -
Best forSmall teams sharing WhatsApp conversations
- Better than 360dialog:
- Paid from: $30/mo vs $59/mo
A focused WhatsApp workspace for teams coordinating sales and support conversations.
- Shared inbox
8.6/10★★★★☆Visit Rasayel -
Best forTeams needing campaigns, inboxes, and AI bots
A broad WhatsApp toolkit for teams that need shared conversations, campaigns, and automation.
- Media messaging
- Automation workflows
- Shared inbox
8.4/10★★★★☆Visit DoubleTick -
Best forOpen-source omnichannel support teams
- Better than 360dialog:
- Free plan
- Paid from: $19/mo vs $59/mo
A flexible shared inbox for multichannel support, with cloud and self-hosted options.
8.3/10★★★★☆Visit Chatwoot -
Best forCRM-centric teams managing multiple WhatsApp accounts
- Better than 360dialog:
- Paid from: $25/mo vs $59/mo
A CRM-focused WhatsApp workspace with plans that add shared inbox and broadcast capabilities.
- Media messaging
- Automation workflows
- Shared inbox
8.2/10★★★★☆Visit TimelinesAI -
Best forShopify teams focused on support and recovery
- Better than 360dialog:
- Paid from: $29/mo vs $59/mo
A shared inbox and WhatsApp commerce toolkit for Shopify support and recovery.
- Shared inbox
8.1/10★★★★☆Visit DelightChat -
Best forEstablished businesses needing managed API and commerce
A managed WhatsApp API service for businesses that need commerce and support workflows.
- Media messaging
- Automation workflows
- Shared inbox
7.9/10★★★★☆Visit Clickatell -
Best forMature enterprises needing multichannel messaging
A broad messaging platform for enterprises that need WhatsApp API access and fallback channels.
- Media messaging
- Automation workflows
- Shared inbox
7.8/10★★★★☆Visit CM.com -
Best forMid-market and enterprise multichannel teams
A multichannel platform for teams connecting WhatsApp automation with existing systems.
7.7/10★★★★☆Visit Gupshup -
Best forEstablished businesses needing API onboarding support
WhatsApp API access with messaging tools and onboarding support for established businesses.
- Media messaging
- Automation workflows
- Template management
7.5/10★★★★☆Visit site -
Best forEnterprises needing commerce-focused WhatsApp APIs
An enterprise messaging API combining campaigns, commerce, chatbots, and analytics.
- Media messaging
- Automation workflows
- Template management
7.4/10★★★★☆Visit Route Mobile
360dialog Alternatives: Common Questions
What is the best alternative to 360dialog?
BotSailor: #2 in our WhatsApp Business API Providers ranking, with an editor score of 9.2 out of 10. A low-cost WhatsApp automation platform with AI agents, visual flows and a shared inbox.
Is there a free alternative to 360dialog?
Yes. BotSailor, AiSensy and Chatwoot have a free plan or a free tier.
What is the cheapest paid alternative to 360dialog?
Of the alternatives here that publish a price, Chatwoot starts lowest, at $19/user/mo.
Why do people look for 360dialog alternatives?
No free plan; entry pricing is $59 per number per month; Meta WhatsApp messaging fees are charged separately and usage-based; Inbox, automation, and measurement add-ons are highlighted on Premium.
Which 360dialog alternative has the most included team users?
DoubleTick, with 5.
How do I switch from 360dialog?
Export your data from 360dialog (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel 360dialog.
How to Switch from 360dialog
- Export your data from 360dialog (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel 360dialog.
360dialog vs Each Alternative
| # | Tool | Free plan | Paid from | Shared inbox | Template management | Media messaging | Automation workflows | Score |
|---|---|---|---|---|---|---|---|---|
| 1 | 360dialog | No | $59/mo | Yes | Yes | Yes | Yes | 9.3 |
| 1 | BotSailor | Yes | $143.99/yr | Yes | Yes | Yes | Yes | 9.2 |
| 2 | AiSensy | Yes | $45/mo | 9.1 | ||||
| 3 | WATI | No | 8.9 | |||||
| 4 | SleekFlow | No | $109/mo | Yes | 8.8 | |||
| 5 | Respond.io | No | $79/mo | Yes | 8.7 | |||
| 6 | Rasayel | No | $30/user/mo | Yes | 8.6 | |||
| 7 | DoubleTick | No | Yes | Yes | Yes | Yes | 8.4 | |
| 8 | Chatwoot | Yes | $19/user/mo | 8.3 | ||||
| 9 | TimelinesAI | No | $25/seat/mo | Yes | Yes | Yes | Yes | 8.2 |
| 10 | DelightChat | No | $29/mo | Yes | 8.1 | |||
| 11 | Clickatell WhatsApp Business Solution | No | $125/mo | Yes | Yes | Yes | Yes | 7.9 |
| 12 | CM.com WhatsApp Business Platform | Yes | Yes | Yes | Yes | 7.8 | ||
| 13 | Gupshup | No | $0.001/unit usage-based | 7.7 | ||||
| 14 | LINK Mobility WhatsApp Business API | Yes | Yes | Yes | 7.5 | |||
| 15 | Route Mobile WhatsApp Business Platform | No | Yes | Yes | Yes | 7.4 |
Head-to-Head
- 360dialog vs BotSailor
- 360dialog vs AiSensy
- 360dialog vs WATI
- 360dialog vs SleekFlow
- 360dialog vs Respond.io
- 360dialog vs Rasayel
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update