Clickatell WhatsApp Business Solution
Clickatell WhatsApp Business Solution: A managed WhatsApp API service for businesses that need commerce and support workflows. Ranked #12 of 32 in WhatsApp Business API Providers by our editors (7.9/10); pricing: 90-day trial; best for established businesses needing managed API and commerce.
At a glance
- Editor score7.9 / 10
- Pricing90-day trial
- Best forEstablished businesses needing managed API and commerce
- Free planNo
- Paid from$125/mo
- Shared inboxYes
- Founded2000 · Silicon Valley, California, United States
- Facts checked19 Sep 2026
Where it wins
- Supports catalogs, multi-product messages, and shopping carts
- Routes live-agent chats across agents and departments
- Connects with Salesforce, Shopify, Zendesk Sell, and Zendesk Support
Where it doesn't
- Entry Package costs $125 per month
- Meta WhatsApp fees are additional to Clickatell fees
- The listed Entry Package includes 10,000 messages per month
Our verdict on Clickatell WhatsApp Business Solution
Clickatell WhatsApp Business Solution provides WhatsApp Business API access for marketing, customer support, commerce, and transactional messaging. Its managed service is aimed primarily at medium and large businesses, particularly those that want WhatsApp messaging alongside customer-service and sales workflows. The offer includes cloud-hosted API access, managed onboarding, and WhatsApp Business account setup, rather than a free plan for smaller teams to start with. Web and API are the listed platforms.
Its feature set extends from plain and rich text to interactive lists, reply buttons, call-to-action messages, and templates for text, media, and interactive messages. Commerce messaging supports product catalogs, multi-product messages, and shopping carts; image, audio, document, video, and voice-note messaging broaden the formats available. Automated customer-service and commerce workflows sit alongside live-agent chat routed across agents and departments. AI assistants and AI-suggested agent responses add another option for handling customer conversations. This breadth fits organizations combining commerce and service on WhatsApp, though teams seeking only basic messaging may not need the added capabilities.
According to the vendor's listed WhatsApp Business Entry Package, the monthly price is $125 and the package includes 10,000 messages per month. The campaign page shows a 90-day trial offer; the published packages note that Meta WhatsApp fees are additional to Clickatell fees. Salesforce, Shopify, Zendesk Sell, and Zendesk Support integrations provide routes into common sales, commerce, and support workflows. The trial may help an established business assess fit, but the monthly entry price and separate Meta fees make this a less natural choice for price-sensitive or low-volume users. Businesses that want managed API access with commerce features and agent routing are the clearest fit.
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Clickatell WhatsApp Business Solution pricing
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Clickatell WhatsApp Business Solution fact sheet
| Free plan | No |
|---|---|
| Paid from | $125/mo |
| Shared inbox | Yes |
| Template management | Yes |
| Media messaging | Yes |
| Automation workflows | Yes |
| Message pricing model | Hybrid |
| Included team users | Not verified |
| Free trial | 90 days |
| Deployment | Cloud |
| Platforms | Web |
| Integrations | 4 integrations: Salesforce, Shopify, Zendesk Sell, Zendesk Support |
| Pricing | 90-day trial (source) |
| Website | clickatell.com |
| Facts checked | 19 Sep 2026 |
Clickatell WhatsApp Business Solution integrations
Clickatell WhatsApp Business Solution lists 4 integrations on its own site.
- Salesforce
- Shopify
- Zendesk Sell
- Zendesk Support
Alternatives to Clickatell WhatsApp Business Solution
- 360dialogAPI access with messaging tools and a shared inbox, starting at $59 per number monthly.9.3
- BotSailorA low-cost WhatsApp automation platform with AI agents, visual flows and a shared inbox.9.2
- AiSensyWhatsApp automation with AI agents, shared inboxes, and commerce tools.9.1
See all Clickatell WhatsApp Business Solution alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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