360dialog vs WATI

360dialog9.3Visit WATI8.9Visit

Higher score 360dialog #1 in WhatsApp Business API Providers 9.3/10 Paid ✓ 4 of 4 features Visit 360dialog

vs

WATI #4 in WhatsApp Business API Providers 8.9/10 7-day trial Free trial✓ 0 of 4 features Visit WATI

• 360dialog fits best

  API-first teams needing WhatsApp infrastructure

• WATI fits best

  Teams wanting no-code WhatsApp automation

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	360dialog 9.3/10 Visit ↗	WATI 8.9/10 Visit ↗
At a glance
Editor score	9.3	8.9
Ranking	#1 in WhatsApp Business API Providers	#4 in WhatsApp Business API Providers
Best for	API-first teams needing WhatsApp infrastructure	Teams wanting no-code WhatsApp automation
Pricing model	Paid	Paid
Starting price	$59/mo	—
Free plan	—	—
Free trial	—	7 days
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Integrations	4 integrations	1,000+ integrations
Features 360dialog 4/4 · WATI 0/4
Shared inbox	✓ (best)	Not checked yet
Template management	✓ (best)	Not checked yet
Media messaging	✓ (best)	Not checked yet
Automation workflows	✓ (best)	Not checked yet
Specs
Message pricing model	Hybrid	Not checked yet
Included team users	Not checked yet	Not checked yet
Our review
Pros	Manages templates from creation through approval-status monitoring and deletion Supports text, media, and interactive messages with webhook delivery Includes a sandbox, shared inbox, and Zapier, Make, and n8n integrations	Build chatbot flows with drag-and-drop workflow tools Route conversations through a shared team inbox with human handoff Connect messaging workflows to CRM, commerce and automation tools
Cons	No free plan; entry pricing is $59 per number per month Meta WhatsApp messaging fees are charged separately and usage-based Inbox, automation, and measurement add-ons are highlighted on Premium	No free plan is offered Pay-as-you-go is a single-user plan Growth, Pro and Business plan prices are not shown
Our verdict	360dialog provides API access to the official WhatsApp Business Platform for businesses that want to connect their own systems to WhatsApp messaging. Its audience is API-first teams that need to send messages, receive inbound events… Read the review →	WATI brings business messaging, chatbot workflows and team inbox features together for marketing, sales and support teams. Its visual flow builder supports messages, questions, conditions, webhooks and integrations, while AI agents can… Read the review →

Strengths and trade-offs

• 360dialog — where it wins

  • Manages templates from creation through approval-status monitoring and deletion
  • Supports text, media, and interactive messages with webhook delivery
  • Includes a sandbox, shared inbox, and Zapier, Make, and n8n integrations

  Where it doesn't

  • No free plan; entry pricing is $59 per number per month
  • Meta WhatsApp messaging fees are charged separately and usage-based
  • Inbox, automation, and measurement add-ons are highlighted on Premium

• WATI — where it wins

  • Build chatbot flows with drag-and-drop workflow tools
  • Route conversations through a shared team inbox with human handoff
  • Connect messaging workflows to CRM, commerce and automation tools

  Where it doesn't

  • No free plan is offered
  • Pay-as-you-go is a single-user plan
  • Growth, Pro and Business plan prices are not shown

• 360dialog9.3/10 · Paid

  API access with messaging tools and a shared inbox, starting at $59 per number monthly.

  Visit 360dialogFull verdict →
• WATI8.9/10 · 7-day trial

  Visual automation and shared inbox tools, with paid plans and a 7-day trial.

  Visit WATIFull verdict →