360dialog vs Respond.io

360dialog9.3Visit Respond.io8.7Visit

Higher score 360dialog #1 in WhatsApp Business API Providers 9.3/10 Paid ✓ 4 of 4 features Visit 360dialog

vs

Respond.io #6 in WhatsApp Business API Providers 8.7/10 7-day trial Free trial✓ 1 of 4 features Visit Respond.io

• 360dialog fits best

  API-first teams needing WhatsApp infrastructure

• Respond.io fits best

  Omnichannel teams needing AI and workflow tools

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Side by side

Feature	360dialog 9.3/10 Visit ↗	Respond.io 8.7/10 Visit ↗
At a glance
Editor score	9.3	8.7
Ranking	#1 in WhatsApp Business API Providers	#6 in WhatsApp Business API Providers
Best for	API-first teams needing WhatsApp infrastructure	Omnichannel teams needing AI and workflow tools
Pricing model	Paid	Paid
Starting price	$59/mo (best)	$79/mo
Free plan	—	—
Free trial	—	7 days
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web
Integrations	4 integrations	20 integrations
Features 360dialog 4/4 · Respond.io 1/4
Shared inbox	✓ (best)	Not checked yet
Template management	✓	✓
Media messaging	✓ (best)	Not checked yet
Automation workflows	✓ (best)	Not checked yet
Specs
Message pricing model	Hybrid	Not checked yet
Included team users	Not checked yet	Not checked yet
Our review
Pros	Manages templates from creation through approval-status monitoring and deletion Supports text, media, and interactive messages with webhook delivery Includes a sandbox, shared inbox, and Zapier, Make, and n8n integrations	Shared inbox, contact segmentation and WhatsApp template management Growth adds broadcasts, workflow automation, AI Agents and advanced reports Connects with CRM, commerce, messaging and automation tools
Cons	No free plan; entry pricing is $59 per number per month Meta WhatsApp messaging fees are charged separately and usage-based Inbox, automation, and measurement add-ons are highlighted on Premium	No free plan; Starter begins at $79 per month Starter excludes broadcasts and workflow automation Meta WhatsApp conversation fees are separate from the subscription
Our verdict	360dialog provides API access to the official WhatsApp Business Platform for businesses that want to connect their own systems to WhatsApp messaging. Its audience is API-first teams that need to send messages, receive inbound events… Read the review →	Respond.io brings WhatsApp and other customer messaging channels into a shared conversation platform for small teams, mid-market businesses and larger organizations. Teams can manage conversations in shared or custom inboxes, organize… Read the review →

Strengths and trade-offs

• 360dialog — where it wins

  • Manages templates from creation through approval-status monitoring and deletion
  • Supports text, media, and interactive messages with webhook delivery
  • Includes a sandbox, shared inbox, and Zapier, Make, and n8n integrations

  Where it doesn't

  • No free plan; entry pricing is $59 per number per month
  • Meta WhatsApp messaging fees are charged separately and usage-based
  • Inbox, automation, and measurement add-ons are highlighted on Premium

• Respond.io — where it wins

  • Shared inbox, contact segmentation and WhatsApp template management
  • Growth adds broadcasts, workflow automation, AI Agents and advanced reports
  • Connects with CRM, commerce, messaging and automation tools

  Where it doesn't

  • No free plan; Starter begins at $79 per month
  • Starter excludes broadcasts and workflow automation
  • Meta WhatsApp conversation fees are separate from the subscription

• 360dialog9.3/10 · Paid

  API access with messaging tools and a shared inbox, starting at $59 per number monthly.

  Visit 360dialogFull verdict →
• Respond.io8.7/10 · 7-day trial

  A multichannel inbox and automation suite, with WhatsApp broadcasts from Growth upward.

  Visit Respond.ioFull verdict →