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Head-to-head · WhatsApp Business API Providers

360dialog vs AiSensy

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score 360dialog #1 in WhatsApp Business API Providers 9.3/10 Paid ✓ 4 of 4 features Visit 360dialog
AiSensy #3 in WhatsApp Business API Providers 9.1/10 Free plan · 14-day trial Free planFree trial✓ 0 of 4 features Visit AiSensy

360dialog leads on 0 checks, AiSensy on 2, and 4 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest score360dialog · 9.3/10
  • Lowest starting priceAiSensy · $45/mo
  • Free planonly AiSensy
  • Free trialonly AiSensy
  • Most features360dialog · 4 of 4

360dialog scores higher on our rubric for whatsapp business api providers: 9.3 against 9.1 out of 10; our editors rank them #1 and #3.

AiSensy offers free plan; 360dialog doesn't. AiSensy is cheaper to start at $45/mo against $59/mo.

360dialog is the better fit for API-first teams needing WhatsApp infrastructure. AiSensy is the better fit for growth teams automating WhatsApp marketing.

  • 360dialog fits best

    API-first teams needing WhatsApp infrastructure

  • AiSensy fits best

    Growth teams automating WhatsApp marketing

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature 360dialog 9.3/10 Visit ↗ AiSensy 9.1/10 Visit ↗
At a glance
Editor score 9.3 9.1
Ranking #1 in WhatsApp Business API Providers #3 in WhatsApp Business API Providers
Best for API-first teams needing WhatsApp infrastructure Growth teams automating WhatsApp marketing
Pricing model Paid Free plan + paid
Starting price $59/mo $45/mo (best)
Free plan — ✓ (best)
Free trial — 14 days
Deployment Cloud Cloud, Mobile
Platforms Web Web, Android, iOS
Integrations 4 integrations 8 integrations
Features 360dialog 4/4 · AiSensy 0/4
Shared inbox ✓ (best) Not checked yet
Template management ✓ (best) Not checked yet
Media messaging ✓ (best) Not checked yet
Automation workflows ✓ (best) Not checked yet
Specs
Message pricing model Hybrid Not checked yet
Included team users Not checked yet Not checked yet
Our review
Pros
  • Manages templates from creation through approval-status monitoring and deletion
  • Supports text, media, and interactive messages with webhook delivery
  • Includes a sandbox, shared inbox, and Zapier, Make, and n8n integrations
  • Free plan includes WhatsApp API access and a live chat dashboard
  • AI agents, chatbots, lead qualification, and human handoff
  • Integrates with Shopify, HubSpot, Salesforce, and payment tools
Cons
  • No free plan; entry pricing is $59 per number per month
  • Meta WhatsApp messaging fees are charged separately and usage-based
  • Inbox, automation, and measurement add-ons are highlighted on Premium
  • Basic starts at $45 per month for broadcasting and a shared inbox
  • WhatsApp conversation charges are billed separately
  • Advanced limits and automation require higher-priced plans
Our verdict

360dialog provides API access to the official WhatsApp Business Platform for businesses that want to connect their own systems to WhatsApp messaging. Its audience is API-first teams that need to send messages, receive inbound events…

Read the review →

AiSensy is a WhatsApp-focused marketing and customer engagement platform for businesses that want to combine campaigns, automated conversations, and staff support in one channel. Growth teams can use it for broadcasts, audience…

Read the review →
  1. 360dialogWhatsApp Business API Providers 9.3Paid
  2. AiSensyWhatsApp Business API Providers 9.1Free plan · 14-day trial

Strengths and trade-offs

  • 360dialog — where it wins

    • Manages templates from creation through approval-status monitoring and deletion
    • Supports text, media, and interactive messages with webhook delivery
    • Includes a sandbox, shared inbox, and Zapier, Make, and n8n integrations

    Where it doesn't

    • No free plan; entry pricing is $59 per number per month
    • Meta WhatsApp messaging fees are charged separately and usage-based
    • Inbox, automation, and measurement add-ons are highlighted on Premium

  • AiSensy — where it wins

    • Free plan includes WhatsApp API access and a live chat dashboard
    • AI agents, chatbots, lead qualification, and human handoff
    • Integrates with Shopify, HubSpot, Salesforce, and payment tools

    Where it doesn't

    • Basic starts at $45 per month for broadcasting and a shared inbox
    • WhatsApp conversation charges are billed separately
    • Advanced limits and automation require higher-priced plans

More comparisons

All WhatsApp business API providers comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update