UrbanGym vs GymSales

UrbanGym7.7Visit GymSales7.6Visit

Higher score UrbanGym #4 in Fitness CRM Software 7.7/10 Free plan · 14-day trial Free planFree trial✓ 6 of 6 features Visit UrbanGym

vs

GymSales #5 in Fitness CRM Software 7.6/10 Pricing on request ✓ 6 of 6 features Visit GymSales

• UrbanGym fits best

  Gyms wanting a free starting point and operations suite

• GymSales fits best

  Established clubs with complex sales operations

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Side by side

Feature	UrbanGym 7.7/10 Visit ↗	GymSales 7.6/10 Visit ↗
At a glance
Editor score	7.7	7.6
Ranking	#4 in Fitness CRM Software	#5 in Fitness CRM Software
Best for	Gyms wanting a free starting point and operations suite	Established clubs with complex sales operations
Pricing model	Free plan + paid	Paid
Starting price	₹14,990/site/yr	Pricing on request
Free plan	✓ (best)	Not checked yet
Free trial	14 days	—
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, Android
Support	Email, Community	Email, Phone, Docs
Integrations	8 integrations	16 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features UrbanGym 6/6 · GymSales 6/6
Lead capture	✓	✓
Follow-up automation	✓	✓
SMS messaging	✓	✓
Email automation	✓	✓
Sales pipeline	✓	✓
Retention automation	✓	✓
Specs
Contact limit	500 contacts	Not checked yet
Our review
Pros	Free plan covers member, attendance, payment, and calendar basics Lead pipelines, follow-ups, SMS, renewals, and retention workflows Scale supports multi-location analytics, permissions, and audit trails	Combines lead capture, waivers, follow-up, campaigns, and communications Tracks funnels, campaigns, teams, KPIs, and sales targets Connects with major member-management systems and offers API access
Cons	Platform access is limited to the web Free features do not include classes, PT management, or advanced analytics Starting paid pricing applies per gym location each month	Pricing requires a demo or sales contact The broad feature set may exceed simpler club needs No published plan quotas are provided
Our verdict	UrbanGym is a web-based gym management platform for Indian gyms, fitness studios, franchises, and multi-location operators. It brings together member and membership records, billing, dues tracking, attendance, lead capture, sales… Read the review →	GymSales is a web-based fitness CRM for gyms, health clubs, and franchises. It is designed for sales teams that need to capture prospects, manage guest activity, collect branded waivers, and coordinate follow-up from one system. Website… Read the review →

Strengths and trade-offs

• UrbanGym — where it wins

  • Free plan covers member, attendance, payment, and calendar basics
  • Lead pipelines, follow-ups, SMS, renewals, and retention workflows
  • Scale supports multi-location analytics, permissions, and audit trails

  Where it doesn't

  • Platform access is limited to the web
  • Free features do not include classes, PT management, or advanced analytics
  • Starting paid pricing applies per gym location each month

• GymSales — where it wins

  • Combines lead capture, waivers, follow-up, campaigns, and communications
  • Tracks funnels, campaigns, teams, KPIs, and sales targets
  • Connects with major member-management systems and offers API access

  Where it doesn't

  • Pricing requires a demo or sales contact
  • The broad feature set may exceed simpler club needs
  • No published plan quotas are provided

• UrbanGym7.7/10 · Free plan · 14-day trial

  A broad web-based gym CRM with a free plan and clear upgrade paths for growing operators.

  Visit UrbanGymFull verdict →
• GymSales7.6/10 · Pricing on request

  A broad fitness CRM for clubs that need structured sales and follow-up workflows.

  Visit GymSalesFull verdict →