Head-to-head · Fitness CRM Software
UrbanGym vs ClubOS
UrbanGym leads on 2 checks, ClubOS on 0, and 5 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreUrbanGym · 10.0/10
- Free planonly UrbanGym
- Most featuresUrbanGym · 6 of 6
UrbanGym scores higher on our rubric for fitness crm software: 10.0 against 6.3 out of 10; our editors rank them #4 and #6.
UrbanGym offers free plan; ClubOS doesn't publish it. UrbanGym offers sales pipeline; ClubOS doesn't publish it.
UrbanGym is the better fit for gyms wanting a free starting point and operations suite. ClubOS is the better fit for clubs seeking CRM plus member operations.
- UrbanGym fits best
Gyms wanting a free starting point and operations suite
- ClubOS fits best
Clubs seeking CRM plus member operations
Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.
Side by side
| Feature | UrbanGym 10.0/10 Visit ↗ | ClubOS 6.3/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 10.0 | 6.3 |
| Ranking | #4 in Fitness CRM Software | #6 in Fitness CRM Software |
| Best for | Gyms wanting a free starting point and operations suite | Clubs seeking CRM plus member operations |
| Pricing model | Free plan + paid | Paid |
| Starting price | Not published | Not published |
| Free plan | ✓ (best) | Not published |
| Free trial | — | — |
| Deployment | Cloud | Cloud, Mobile |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Community | Docs |
| Integrations | 8 integrations | 1 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features UrbanGym 6/6 · ClubOS 5/6 | ||
| Lead capture | ✓ | ✓ |
| Follow-up automation | ✓ | ✓ |
| SMS messaging | ✓ | ✓ |
| Email automation | ✓ | ✓ |
| Sales pipeline | ✓ (best) | Not published |
| Retention automation | ✓ | ✓ |
| Specs | ||
| Contact limit | 500 contacts | Not published |
| Our review | ||
| Pros |
|
|
| Cons |
|
|
| Our verdict | UrbanGym is a web-based gym management platform for Indian gyms, fitness studios, franchises, and multi-location operators. It brings together member and membership records, billing, dues tracking, attendance, lead capture, sales… Read the review → |
Club OS brings lead management and member operations together for fitness clubs, health clubs, martial arts studios, personal trainers, and multi-location operators. Its CRM supports lead capture, prospect and personal-training follow-up,… Read the review → |
Strengths and trade-offs
UrbanGym — where it wins
- Free plan covers member, attendance, payment, and calendar basics
- Lead pipelines, follow-ups, SMS, renewals, and retention workflows
- Scale supports multi-location analytics, permissions, and audit trails
Where it doesn't
- Platform access is limited to the web
- Free features do not include classes, PT management, or advanced analytics
- Starting paid pricing applies per gym location each month
ClubOS — where it wins
- Captures leads through waivers, referral tracking, forms, and Facebook Ads.
- Automates prospect follow-up, campaigns, and former-member re-engagement.
- Combines billing, check-in, scheduling, and member app functions.
Where it doesn't
- Pricing requires contacting sales, so plan costs are not readily comparable.
- Facebook Ads is the only listed integration.
- Sales pipeline stages and contact quotas are not defined.
- UrbanGym10.0/10 · Free plan · paid from ₹1,499/mo · 14-day trial
A broad web-based gym CRM with a free plan and clear upgrade paths for growing operators.
Visit UrbanGymFull verdict → - ClubOS6.3/10 · From $149/mo
Club OS pairs fitness lead follow-up with member operations, billing, and mobile tools.
Visit Club OSFull verdict →
More comparisons
- Smarfle vs UrbanGym
- Smarfle vs ClubOS
- KriyaX CRM vs UrbanGym
- KriyaX CRM vs ClubOS
- GymCRM vs UrbanGym
- GymCRM vs ClubOS
- UrbanGym vs GymSales
- UrbanGym vs Cratio
All fitness CRM software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026





