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Head-to-head · Fitness CRM Software

UrbanGym vs ClubOS

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score UrbanGym #4 in Fitness CRM Software 7.7/10 Free plan · 14-day trial Free planFree trial✓ 6 of 6 features Visit UrbanGym
ClubOS #6 in Fitness CRM Software 7.5/10 Paid ✓ 5 of 6 features Visit Club OS

UrbanGym leads on 0 checks, ClubOS on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreUrbanGym · 7.7/10
  • Free planonly UrbanGym
  • Free trialonly UrbanGym
  • Most featuresUrbanGym · 6 of 6

UrbanGym scores higher on our rubric for fitness crm software: 7.7 against 7.5 out of 10; our editors rank them #4 and #6.

UrbanGym is the better fit for gyms wanting a free starting point and operations suite. ClubOS is the better fit for clubs seeking CRM plus member operations.

  • UrbanGym fits best

    Gyms wanting a free starting point and operations suite

  • ClubOS fits best

    Clubs seeking CRM plus member operations

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature UrbanGym 7.7/10 Visit ↗ ClubOS 7.5/10 Visit ↗
At a glance
Editor score 7.7 7.5
Ranking #4 in Fitness CRM Software #6 in Fitness CRM Software
Best for Gyms wanting a free starting point and operations suite Clubs seeking CRM plus member operations
Pricing model Free plan + paid Paid
Starting price ₹14,990/site/yr —
Free plan ✓ (best) Not checked yet
Free trial 14 days —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Community Docs
Integrations 8 integrations 1 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features UrbanGym 6/6 · ClubOS 5/6
Lead capture ✓ ✓
Follow-up automation ✓ ✓
SMS messaging ✓ ✓
Email automation ✓ ✓
Sales pipeline ✓ (best) Not checked yet
Retention automation ✓ ✓
Specs
Contact limit 500 contacts Not checked yet
Our review
Pros
  • Free plan covers member, attendance, payment, and calendar basics
  • Lead pipelines, follow-ups, SMS, renewals, and retention workflows
  • Scale supports multi-location analytics, permissions, and audit trails
  • Captures leads through waivers, referral tracking, forms, and Facebook Ads.
  • Automates prospect follow-up, campaigns, and former-member re-engagement.
  • Combines billing, check-in, scheduling, and member app functions.
Cons
  • Platform access is limited to the web
  • Free features do not include classes, PT management, or advanced analytics
  • Starting paid pricing applies per gym location each month
  • Pricing requires contacting sales, so plan costs are not readily comparable.
  • Facebook Ads is the only listed integration.
  • Sales pipeline stages and contact quotas are not defined.
Our verdict

UrbanGym is a web-based gym management platform for Indian gyms, fitness studios, franchises, and multi-location operators. It brings together member and membership records, billing, dues tracking, attendance, lead capture, sales…

Read the review →

Club OS brings lead management and member operations together for fitness clubs, health clubs, martial arts studios, personal trainers, and multi-location operators. Its CRM supports lead capture, prospect and personal-training follow-up,…

Read the review →
  1. UrbanGymFitness CRM Software 7.7Free plan · 14-day trial
  2. ClubOSFitness CRM Software 7.5Paid

Strengths and trade-offs

  • UrbanGym — where it wins

    • Free plan covers member, attendance, payment, and calendar basics
    • Lead pipelines, follow-ups, SMS, renewals, and retention workflows
    • Scale supports multi-location analytics, permissions, and audit trails

    Where it doesn't

    • Platform access is limited to the web
    • Free features do not include classes, PT management, or advanced analytics
    • Starting paid pricing applies per gym location each month

  • ClubOS — where it wins

    • Captures leads through waivers, referral tracking, forms, and Facebook Ads.
    • Automates prospect follow-up, campaigns, and former-member re-engagement.
    • Combines billing, check-in, scheduling, and member app functions.

    Where it doesn't

    • Pricing requires contacting sales, so plan costs are not readily comparable.
    • Facebook Ads is the only listed integration.
    • Sales pipeline stages and contact quotas are not defined.
  • UrbanGym7.7/10 · Free plan · 14-day trial

    A broad web-based gym CRM with a free plan and clear upgrade paths for growing operators.

    Visit UrbanGymFull verdict →
  • ClubOS7.5/10 · Paid

    Club OS pairs fitness lead follow-up with member operations, billing, and mobile tools.

    Visit Club OSFull verdict →

More comparisons

All fitness CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update