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Head-to-head · Fitness CRM Software

UrbanGym vs ClubOS

  • Updated Sep 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score UrbanGym #4 in Fitness CRM Software 10.0/10 Free plan · paid from ₹1,499/mo · 14-day trial Free plan✓ 6 of 6 features Visit UrbanGym
ClubOS #6 in Fitness CRM Software 6.3/10 From $149/mo ✓ 5 of 6 features Visit Club OS

UrbanGym leads on 2 checks, ClubOS on 0, and 5 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreUrbanGym · 10.0/10
  • Free planonly UrbanGym
  • Most featuresUrbanGym · 6 of 6

UrbanGym scores higher on our rubric for fitness crm software: 10.0 against 6.3 out of 10; our editors rank them #4 and #6.

UrbanGym offers free plan; ClubOS doesn't publish it. UrbanGym offers sales pipeline; ClubOS doesn't publish it.

UrbanGym is the better fit for gyms wanting a free starting point and operations suite. ClubOS is the better fit for clubs seeking CRM plus member operations.

  • UrbanGym fits best

    Gyms wanting a free starting point and operations suite

  • ClubOS fits best

    Clubs seeking CRM plus member operations

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature UrbanGym 10.0/10 Visit ↗ ClubOS 6.3/10 Visit ↗
At a glance
Editor score 10.0 6.3
Ranking #4 in Fitness CRM Software #6 in Fitness CRM Software
Best for Gyms wanting a free starting point and operations suite Clubs seeking CRM plus member operations
Pricing model Free plan + paid Paid
Starting price Not published Not published
Free plan ✓ (best) Not published
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Community Docs
Integrations 8 integrations 1 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features UrbanGym 6/6 · ClubOS 5/6
Lead capture ✓ ✓
Follow-up automation ✓ ✓
SMS messaging ✓ ✓
Email automation ✓ ✓
Sales pipeline ✓ (best) Not published
Retention automation ✓ ✓
Specs
Contact limit 500 contacts Not published
Our review
Pros
  • Free plan covers member, attendance, payment, and calendar basics
  • Lead pipelines, follow-ups, SMS, renewals, and retention workflows
  • Scale supports multi-location analytics, permissions, and audit trails
  • Captures leads through waivers, referral tracking, forms, and Facebook Ads.
  • Automates prospect follow-up, campaigns, and former-member re-engagement.
  • Combines billing, check-in, scheduling, and member app functions.
Cons
  • Platform access is limited to the web
  • Free features do not include classes, PT management, or advanced analytics
  • Starting paid pricing applies per gym location each month
  • Pricing requires contacting sales, so plan costs are not readily comparable.
  • Facebook Ads is the only listed integration.
  • Sales pipeline stages and contact quotas are not defined.
Our verdict

UrbanGym is a web-based gym management platform for Indian gyms, fitness studios, franchises, and multi-location operators. It brings together member and membership records, billing, dues tracking, attendance, lead capture, sales…

Read the review →

Club OS brings lead management and member operations together for fitness clubs, health clubs, martial arts studios, personal trainers, and multi-location operators. Its CRM supports lead capture, prospect and personal-training follow-up,…

Read the review →
  1. UrbanGymFitness CRM Software 10.0Free plan · paid from ₹1,499/mo · 14-day trial
  2. ClubOSFitness CRM Software 6.3From $149/mo

Strengths and trade-offs

  • UrbanGym — where it wins

    • Free plan covers member, attendance, payment, and calendar basics
    • Lead pipelines, follow-ups, SMS, renewals, and retention workflows
    • Scale supports multi-location analytics, permissions, and audit trails

    Where it doesn't

    • Platform access is limited to the web
    • Free features do not include classes, PT management, or advanced analytics
    • Starting paid pricing applies per gym location each month
  • ClubOS — where it wins

    • Captures leads through waivers, referral tracking, forms, and Facebook Ads.
    • Automates prospect follow-up, campaigns, and former-member re-engagement.
    • Combines billing, check-in, scheduling, and member app functions.

    Where it doesn't

    • Pricing requires contacting sales, so plan costs are not readily comparable.
    • Facebook Ads is the only listed integration.
    • Sales pipeline stages and contact quotas are not defined.
  • UrbanGym10.0/10 · Free plan · paid from ₹1,499/mo · 14-day trial

    A broad web-based gym CRM with a free plan and clear upgrade paths for growing operators.

    Visit UrbanGymFull verdict →
  • ClubOS6.3/10 · From $149/mo

    Club OS pairs fitness lead follow-up with member operations, billing, and mobile tools.

    Visit Club OSFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026