Pipedrive vs Capsule CRM

Pipedrive9.0Visit Capsule CRM8.6Visit

Higher score Pipedrive #3 in Google Workspace for Sales Software 9.0/10 14-day trial Free trial✓ 0 of 4 features Visit Pipedrive

vs

Capsule CRM #5 in Google Workspace for Sales Software 8.6/10 Free plan · 14-day trial Free planFree trial✓ 0 of 4 features Visit Capsule CRM

• Pipedrive fits best

  Sales teams focused on pipeline execution

• Capsule CRM fits best

  Small teams starting with a free CRM

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Side by side

Feature	Pipedrive 9.0/10 Visit ↗	Capsule CRM 8.6/10 Visit ↗
At a glance
Editor score	9.0	8.6
Ranking	#3 in Google Workspace for Sales Software	#5 in Google Workspace for Sales Software
Best for	Sales teams focused on pipeline execution	Small teams starting with a free CRM
Pricing model	Paid	Free plan + paid
Starting price	—	—
Free plan	—	✓ (best)
Free trial	14 days	14 days
Free trial length	14 days · no card needed	14 days · no card needed
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Live chat, Phone · 24/7	Email, Docs
Compliance	SOC 2, ISO 27001, GDPR, 2FA, SSO/SAML	SOC 2, GDPR, PCI DSS, 2FA
Integrations	500+ integrations	100+ integrations
Built for	Small business, Mid-market	Solo, Small business, Mid-market
Features Pipedrive 0/4 · Capsule CRM 0/4
Gmail sync	Not checked yet	Not checked yet
Pipeline management	Not checked yet	Not checked yet
Email tracking	Not checked yet	Not checked yet
Calendar integration	Not checked yet	Not checked yet
Specs
Mail merge limit	Not checked yet	Not checked yet
Workspace deployment	Not checked yet	Not checked yet
Our review
Pros	Visual pipelines organize leads, contacts and deals Email sync, workflow automation and forecasting support sales execution Available on web, Android and iOS, with 500+ integrations	Free plan includes contacts, opportunities and a visual sales pipeline Connects with Google Workspace, Gmail and a broad range of third-party tools AI features include pipeline generation, summaries and contact enrichment
Cons	No free plan; access starts with a paid subscription Advanced capabilities such as lead routing and e-signatures are on Premium Some teams may want a broader platform than a sales-focused CRM	The free plan is limited to two users Workflow automations are included from the Growth plan Premium integrations are a Starter-plan feature
Our verdict	Pipedrive is a cloud-based CRM for sales teams and small to medium-sized businesses that want to organize pipeline work in one place. Its visual, Kanban-style pipelines sit alongside lead, contact and deal management, activity tracking,… Read the review →	Capsule CRM brings customer records, conversations, opportunities, tasks and projects into a cloud-based workspace for individuals, small businesses and growing sales teams. Its free plan covers contacts and opportunities, a sales… Read the review →

Strengths and trade-offs

• Pipedrive — where it wins

  • Visual pipelines organize leads, contacts and deals
  • Email sync, workflow automation and forecasting support sales execution
  • Available on web, Android and iOS, with 500+ integrations

  Where it doesn't

  • No free plan; access starts with a paid subscription
  • Advanced capabilities such as lead routing and e-signatures are on Premium
  • Some teams may want a broader platform than a sales-focused CRM

• Capsule CRM — where it wins

  • Free plan includes contacts, opportunities and a visual sales pipeline
  • Connects with Google Workspace, Gmail and a broad range of third-party tools
  • AI features include pipeline generation, summaries and contact enrichment

  Where it doesn't

  • The free plan is limited to two users
  • Workflow automations are included from the Growth plan
  • Premium integrations are a Starter-plan feature

• Pipedrive9.0/10 · 14-day trial

  A paid sales CRM built around visual pipelines, with automation, forecasting and AI tools.

  Visit PipedriveFull verdict →
• Capsule CRM8.6/10 · Free plan · 14-day trial

  Capsule combines visual sales pipelines, customer records and workflow tools for growing teams.

  Visit Capsule CRMFull verdict →