GymSales vs Cratio

GymSales7.6Visit Cratio7.4Visit

Higher score GymSales #5 in Fitness CRM Software 7.6/10 Pricing on request ✓ 6 of 6 features Visit GymSales

vs

Cratio #7 in Fitness CRM Software 7.4/10 Paid ✓ 5 of 6 features Visit Cratio

• GymSales fits best

  Established clubs with complex sales operations

• Cratio fits best

  Multi-location gyms needing advanced lead operations

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Side by side

Feature	GymSales 7.6/10 Visit ↗	Cratio 7.4/10 Visit ↗
At a glance
Editor score	7.6	7.4
Ranking	#5 in Fitness CRM Software	#7 in Fitness CRM Software
Best for	Established clubs with complex sales operations	Multi-location gyms needing advanced lead operations
Pricing model	Paid	Paid
Starting price	Pricing on request	₹799/user/mo
Free plan	Not checked yet	—
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, Android	Web, Android, iOS
Support	Email, Phone, Docs	Email, Docs
Integrations	16 integrations	16 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features GymSales 6/6 · Cratio 5/6
Lead capture	✓	✓
Follow-up automation	✓	✓
SMS messaging	✓ (best)	Not checked yet
Email automation	✓	✓
Sales pipeline	✓	✓
Retention automation	✓	✓
Specs
Contact limit	Not checked yet	Not checked yet
Our review
Pros	Combines lead capture, waivers, follow-up, campaigns, and communications Tracks funnels, campaigns, teams, KPIs, and sales targets Connects with major member-management systems and offers API access	Routes leads by outlet, source, counsellor, or round-robin rules Automates trial reminders, renewals, and lapsed-member follow-ups Connects WhatsApp, calls, ads, forms, portals, and automation tools
Cons	Pricing requires a demo or sales contact The broad feature set may exceed simpler club needs No published plan quotas are provided	No free plan is available Annual pricing starts at ₹799 per user per month Android is required for SIM-based call tracking and recording
Our verdict	GymSales is a web-based fitness CRM for gyms, health clubs, and franchises. It is designed for sales teams that need to capture prospects, manage guest activity, collect branded waivers, and coordinate follow-up from one system. Website… Read the review →	Cratio is a sales CRM for Indian gyms, studios, personal trainer businesses, and multi-outlet fitness chains. It captures enquiries from fitness forms, portals, walk-ins, referrals, Instagram, Meta Lead Ads, and other sources, then… Read the review →

Strengths and trade-offs

• GymSales — where it wins

  • Combines lead capture, waivers, follow-up, campaigns, and communications
  • Tracks funnels, campaigns, teams, KPIs, and sales targets
  • Connects with major member-management systems and offers API access

  Where it doesn't

  • Pricing requires a demo or sales contact
  • The broad feature set may exceed simpler club needs
  • No published plan quotas are provided

• Cratio — where it wins

  • Routes leads by outlet, source, counsellor, or round-robin rules
  • Automates trial reminders, renewals, and lapsed-member follow-ups
  • Connects WhatsApp, calls, ads, forms, portals, and automation tools

  Where it doesn't

  • No free plan is available
  • Annual pricing starts at ₹799 per user per month
  • Android is required for SIM-based call tracking and recording

• GymSales7.6/10 · Pricing on request

  A broad fitness CRM for clubs that need structured sales and follow-up workflows.

  Visit GymSalesFull verdict →
• Cratio7.4/10 · Paid

  A fitness-focused CRM for managing leads, trials, memberships, renewals, and WhatsApp follow-up.

  Visit CratioFull verdict →