Best HxGN OnCall Alternatives in 2026
15 law enforcement software our editors would look at instead of HxGN OnCall, in our ranking order.
HxGN OnCall: A modular public safety portfolio spanning dispatch, records, analytics and citizen reporting. Where it falls short: the portfolio's modules may require separate selection and coordination.
Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. Scores and reviews are set by our editors and never change for payment; paid placements are marked Featured. How we rank.
-
Caliber Public Safety not yet scored
Best forAgencies needing a broad, flexible public-safety suite
A broad public-safety suite spanning dispatch, records, evidence and mobile field work.
- CAD dispatch
- Evidence management
- Mobile access
—not yet scoredVisit Caliber -
Mark43 Public Safety Platform not yet scored
Best forMid-size and large law enforcement agencies
A unified cloud platform for dispatch, records, evidence, mobile workflows, and analytics.
—not yet scoredVisit Mark43 -
SmartCOP not yet scored
Best forAgencies wanting dispatch, records and corrections together
A broad public safety platform for agencies coordinating dispatch, records and jail workflows.
—not yet scoredVisit SmartCOP -
Sun Ridge RIMS not yet scored
Best forAgencies preferring self-hosted CAD and RMS
A self-hosted CAD and RMS suite spanning dispatch, investigations, evidence, and mobile reporting.
—not yet scoredVisit Sun Ridge -
Pulsiam SafetyNet One not yet scored
Best forAgencies needing dispatch and field coordination
A broad dispatch and records suite connecting communications centers with field teams.
—not yet scoredContact Pulsiam -
CivicRMS not yet scored
Best forAgencies prioritizing records with CAD-linked workflows
A cloud RMS that links police records with CAD, jail, evidence and mobile workflows.
- CAD dispatch
- Evidence management
- Mobile access
—not yet scoredVisit CivicEye -
Thin Line Public Safety not yet scored
Best forSmall and mid-size law-enforcement agencies
Connected cloud workflows span dispatch, records, citations, courts and jail management.
—not yet scoredVisit Thin Line -
LAWMAN not yet scored
Best forAgencies focused on mobile CAD and field response
LAWMAN connects dispatch, records, mapping and mobile field workflows for public-safety agencies.
- CAD dispatch
- Mobile access
—not yet scoredVisit LAWMAN -
Best forBudget-conscious agencies wanting CAD and RMS licenses
A modular CAD and RMS suite with mobile communications and CJIS/NCIC connectivity.
- CAD dispatch
- Evidence management
- Mobile access
9.0/10★★★★☆Visit CrimeStar -
CMI JusticeConnect not yet scored
Best forAgencies using CMI CAD and RMS away from desks
A mobile and web companion for agencies that need remote access to CMI CAD and records.
—not yet scoredVisit CMI -
10-8 Systems not yet scored
Best forAgencies prioritizing dispatch and call handling
A cloud CAD platform with call handling, field access, records workflows, and agency sharing.
—not yet scoredRequest a demo -
Axon Records not yet scored
Best forAgencies prioritizing records and digital evidence workflows
A configurable records system for agencies that do not need dispatch built in.
- Evidence management
- Mobile access
—not yet scoredContact Axon -
EIS Records Management System (RMS) not yet scored
Best forAgencies seeking a comprehensive records-management system
A broad RMS for linked records, report workflows, investigations, and optional evidence management.
- Evidence management
- Mobile access
—not yet scoredContact EIS -
PremierOne CAD not yet scored
Best forAgencies whose main need is dispatch operations
Dispatch-focused CAD with mapping, resource allocation and mobile incident management.
—not yet scoredContact Motorola -
Publisafe RMS not yet scored
Best forAgencies needing specialized, desktop-based RMS
A specialized, desktop-based RMS for agencies focused on records, reporting, and case review.
—not yet scoredContact Publisafe
HxGN OnCall Alternatives: Common Questions
What is the best alternative to HxGN OnCall?
CrimeStar: #10 in our Law Enforcement Software ranking, with an editor score of 9.0 out of 10. A modular CAD and RMS suite with mobile communications and CJIS/NCIC connectivity.
HxGN OnCall vs Each Alternative
| # | Tool | Free plan | Paid from | CAD dispatch | Records management | Mobile access | Evidence management | Deployment | Score |
|---|---|---|---|---|---|---|---|---|---|
| not scored | HxGN OnCall | — | — | Yes | Yes | Yes | — | Both | — |
| not scored | Caliber Public Safety | — | — | Yes | Yes | Yes | Yes | Both | — |
| not scored | Mark43 Public Safety Platform | No | — | — | Yes | — | — | — | — |
| not scored | SmartCOP | No | — | — | Yes | — | — | — | — |
| not scored | Sun Ridge RIMS | — | — | — | Yes | — | — | — | — |
| not scored | Pulsiam SafetyNet One | — | — | — | Yes | — | — | — | — |
| not scored | CivicRMS | No | — | Yes | Yes | Yes | Yes | Cloud | — |
| not scored | Thin Line Public Safety | No | — | — | Yes | — | — | — | — |
| not scored | LAWMAN | — | — | Yes | Yes | Yes | — | — | — |
| 10 | CrimeStar | No | — | Yes | Yes | Yes | Yes | On-premise | 9.0 |
| not scored | CMI JusticeConnect | No | — | — | Yes | — | — | — | — |
| not scored | 10-8 Systems | — | — | — | Yes | — | — | — | — |
| not scored | Axon Records | — | — | No | Yes | Yes | Yes | Cloud | — |
| not scored | EIS Records Management System (RMS) | No | — | No | Yes | Yes | Yes | — | — |
| not scored | PremierOne CAD | — | — | — | — | — | — | — | — |
| not scored | Publisafe RMS | — | — | — | Yes | — | — | — | — |
Head-to-Head
- HxGN OnCall vs Caliber Public Safety
- HxGN OnCall vs Mark43 Public Safety Platform
- HxGN OnCall vs SmartCOP
- HxGN OnCall vs Sun Ridge RIMS
- HxGN OnCall vs Pulsiam SafetyNet One
- HxGN OnCall vs CivicRMS
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026