HxGN OnCall
HxGN OnCall: A modular public safety portfolio spanning dispatch, records, analytics and citizen reporting. Ranked #6 of 18 in Law Enforcement Software by our editors (8.7/10); pricing: Pricing on request; best for agencies needing CAD, RMS and citizen reporting.
At a glance
- Editor score8.7 / 10
- PricingPricing on request
- Best forAgencies needing CAD, RMS and citizen reporting
- CAD dispatchYes
- Facts checked24 Sep 2026
Where it wins
- Combines CAD, records management, analytics and major incident planning
- Mobile field tools link responders with dispatch and records information
- Offers cloud or on-premises deployment and an online citizen portal
Where it doesn't
- The portfolio's modules may require separate selection and coordination
- Its listed integrations are ArcGIS, Microsoft Azure and RabbitMQ
- No public pricing is available; agencies must contact sales
Our verdict on HxGN OnCall
HxGN OnCall is Hexagon's modular public safety software portfolio for law enforcement and other emergency response agencies. Its suites cover computer-aided dispatch and incident management, law enforcement records, analytics, major incident planning and response, and field mobility. Agencies can deploy modules together or independently, making it relevant to organizations looking for a connected operational portfolio as well as those selecting capabilities individually. Browser-based clients and mobile apps support web, iOS and Android access.
The portfolio reaches beyond dispatch and records. Records functions include data entry, alerts, search, retrieval and reporting; analytics provides reports and dashboards. Field tools connect responders with dispatch and records information, while major incident capabilities support planning and coordination for incidents and events. A citizen portal adds online police reports, service requests and incident-map access. That breadth may suit agencies seeking to connect operational work with public-facing reporting, rather than buyers focused only on CAD or records management.
Deployment is available in the cloud or on premises, and the portfolio can support single-agency or multi-agency operations. The listed integrations are ArcGIS, Microsoft Azure and RabbitMQ, so buyers evaluating fit with a wider technology environment should check their required connections during vendor discussions. HxGN OnCall is a stronger fit for agencies seeking CAD, records and field access within one modular portfolio, with citizen reporting as an additional capability. Organizations that need a particular integration or prefer a narrowly scoped standalone tool should compare alternatives before choosing.
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HxGN OnCall pricing
HxGN OnCall fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| CAD dispatch | Yes |
| Records management | Yes |
| Mobile access | Yes |
| Evidence management | Not verified |
| Deployment | Both |
| Integration options | ArcGIS; Microsoft Azure; RabbitMQ |
| Deployment | Cloud, Self-hosted, Browser extension |
| Platforms | Web, iOS, Android |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: ArcGIS, Microsoft Azure, RabbitMQ |
| Pricing | Pricing on request |
| Website | hexagon.com |
| Facts checked | 24 Sep 2026 |
HxGN OnCall integrations
HxGN OnCall lists 3 integrations on its own site.
- ArcGIS
- Microsoft Azure
- RabbitMQ
Alternatives to HxGN OnCall
- Caliber Public SafetyA broad public-safety suite spanning dispatch, records, evidence and mobile field work.9.2
- Mark43 Public Safety PlatformA unified cloud platform for dispatch, records, evidence, mobile workflows, and analytics.9.1
- SmartCOPA broad public safety platform for agencies coordinating dispatch, records and jail workflows.9.0
See all HxGN OnCall alternatives →
HxGN OnCall vs the competition
- HxGN OnCall vs Caliber Public Safety
- HxGN OnCall vs Mark43 Public Safety Platform
- HxGN OnCall vs SmartCOP
- HxGN OnCall vs Sun Ridge RIMS
- HxGN OnCall vs Pulsiam SafetyNet One
- HxGN OnCall vs CivicRMS
Compare HxGN OnCall with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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