Sun Ridge RIMS vs HxGN OnCall

Sun Ridge RIMS—Visit HOHxGN OnCall—Visit

Sun Ridge RIMS #4 in Law Enforcement Software —/10 Pricing on request ✓ 1 of 4 features Visit Sun Ridge

vs

HO HxGN OnCall #6 in Law Enforcement Software —/10 Pricing on request ✓ 3 of 4 features Visit Hexagon

• Sun Ridge RIMS fits best

  Agencies preferring self-hosted CAD and RMS

• HxGN OnCall fits best

  Agencies needing CAD, RMS and citizen reporting

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Side by side

Feature	Sun Ridge RIMS —/10 Visit ↗	HOHxGN OnCall —/10 Visit ↗
At a glance
Editor score	—	—
Ranking	#4 in Law Enforcement Software	#6 in Law Enforcement Software
Best for	Agencies preferring self-hosted CAD and RMS	Agencies needing CAD, RMS and citizen reporting
Pricing model	Paid	Paid
Starting price	Not published	Not published
Free plan	Not published	Not published
Free trial	—	—
Deployment	Self-hosted, Desktop, Mobile	Cloud, Self-hosted, Browser extension
Platforms	Windows, iOS, Android	Web, iOS, Android
Integrations	6 integrations	3 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Sun Ridge RIMS 1/4 · HxGN OnCall 3/4
CAD dispatch	Not published	✓ (best)
Records management	✓	✓
Mobile access	Not published	✓ (best)
Evidence management	Not published	Not published
Specs
Deployment	Not published	Both
Integration options	Not published	ArcGIS; Microsoft Azure; RabbitMQ
Our review
Pros	Combines CAD, RMS, evidence tracking, and mobile field workflows Supports police, fire, and EMS dispatch with location and GPS recommendations Connects with CLETS, NCIC, NLETS, CJIS, Getac, and Panasonic	Combines CAD, records management, analytics and major incident planning Mobile field tools link responders with dispatch and records information Offers cloud or on-premises deployment and an online citizen portal
Cons	Pricing requires a sales contact rather than a published plan Self-hosted deployment puts application-server operations on the agency Desktop workstation requirements specify Windows 11	The portfolio's modules may require separate selection and coordination Its listed integrations are ArcGIS, Microsoft Azure and RabbitMQ No public pricing is available; agencies must contact sales
Our verdict	Sun Ridge RIMS is an integrated public safety suite for law enforcement and Fire/EMS agencies. Its CAD tools cover call taking, dispatcher workflows, incident entry, unit recommendations, resource management, and status reporting. The RMS… Read the review →	HxGN OnCall is Hexagon's modular public safety software portfolio for law enforcement and other emergency response agencies. Its suites cover computer-aided dispatch and incident management, law enforcement records, analytics, major… Read the review →

Strengths and trade-offs

• Sun Ridge RIMS — where it wins

  • Combines CAD, RMS, evidence tracking, and mobile field workflows
  • Supports police, fire, and EMS dispatch with location and GPS recommendations
  • Connects with CLETS, NCIC, NLETS, CJIS, Getac, and Panasonic

  Where it doesn't

  • Pricing requires a sales contact rather than a published plan
  • Self-hosted deployment puts application-server operations on the agency
  • Desktop workstation requirements specify Windows 11

• HxGN OnCall — where it wins

  • Combines CAD, records management, analytics and major incident planning
  • Mobile field tools link responders with dispatch and records information
  • Offers cloud or on-premises deployment and an online citizen portal

  Where it doesn't

  • The portfolio's modules may require separate selection and coordination
  • Its listed integrations are ArcGIS, Microsoft Azure and RabbitMQ
  • No public pricing is available; agencies must contact sales

• Sun Ridge RIMS—/10 · Pricing on request

  A self-hosted CAD and RMS suite spanning dispatch, investigations, evidence, and mobile reporting.

  Visit Sun RidgeFull verdict →
• HOHxGN OnCall—/10 · Pricing on request

  A modular public safety portfolio spanning dispatch, records, analytics and citizen reporting.

  Visit HexagonFull verdict →