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Head-to-head · Law Enforcement Software

Mark43 Public Safety Platform vs HxGN OnCall

  • Updated Sep 2026
  • Both researched from official sources
  • 4 checks side by side
Mark43 Public Safety Platform #2 in Law Enforcement Software —/10 Pricing on request ✓ 1 of 4 features Visit Mark43
HxGN OnCall #6 in Law Enforcement Software —/10 Pricing on request ✓ 3 of 4 features Visit Hexagon

Mark43 Public Safety Platform leads on 0 checks, HxGN OnCall on 2, and 2 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Most featuresHxGN OnCall · 3 of 4

Our editors rank Mark43 Public Safety Platform at #2 and HxGN OnCall at #6 for law enforcement software; Mark43 Public Safety Platform and HxGN OnCall have no rubric score yet (facts researched, not yet scored), so the checks below decide.

HxGN OnCall offers cad dispatch; Mark43 Public Safety Platform doesn't publish it. HxGN OnCall offers mobile access; Mark43 Public Safety Platform doesn't publish it.

Mark43 Public Safety Platform is the better fit for mid-size and large law enforcement agencies. HxGN OnCall is the better fit for agencies needing CAD, RMS and citizen reporting.

  • Mark43 Public Safety Platform fits best

    Mid-size and large law enforcement agencies

  • HxGN OnCall fits best

    Agencies needing CAD, RMS and citizen reporting

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Side by side

Feature Mark43 Public Safety Platform —/10 Visit ↗ HxGN OnCall —/10 Visit ↗
At a glance
Editor score — —
Ranking #2 in Law Enforcement Software #6 in Law Enforcement Software
Best for Mid-size and large law enforcement agencies Agencies needing CAD, RMS and citizen reporting
Pricing model Paid Paid
Starting price Not published Not published
Free plan — Not published
Free trial — —
Deployment Cloud, Mobile Cloud, Self-hosted, Browser extension
Platforms Web, iOS, Android Web, iOS, Android
Integrations 150+ integrations 3 integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Mark43 Public Safety Platform 1/4 · HxGN OnCall 3/4
CAD dispatch Not published ✓ (best)
Records management ✓ ✓
Mobile access Not published ✓ (best)
Evidence management Not published Not published
Specs
Deployment Not published Both
Integration options Not published ArcGIS; Microsoft Azure; RabbitMQ
Our review
Pros
  • Combines emergency-call handling, CAD, records, and evidence workflows.
  • Mobile access includes offline capabilities and officer location tracking.
  • Connects to public safety systems through 150 integrations and APIs.
  • Combines CAD, records management, analytics and major incident planning
  • Mobile field tools link responders with dispatch and records information
  • Offers cloud or on-premises deployment and an online citizen portal
Cons
  • Pricing requires contacting sales, with no free plan.
  • Cloud deployment may not suit agencies requiring an on-premises platform.
  • The breadth of the platform may exceed the needs of agencies seeking one focused tool.
  • The portfolio's modules may require separate selection and coordination
  • Its listed integrations are ArcGIS, Microsoft Azure and RabbitMQ
  • No public pricing is available; agencies must contact sales
Our verdict

Mark43 Public Safety Platform brings dispatch, records management, mobile field work, and analytics into a cloud-based suite for law enforcement and other public safety organizations. Call takers and dispatchers can handle emergency calls…

Read the review →

HxGN OnCall is Hexagon's modular public safety software portfolio for law enforcement and other emergency response agencies. Its suites cover computer-aided dispatch and incident management, law enforcement records, analytics, major…

Read the review →
  1. Mark43 Public Safety PlatformLaw Enforcement Software —Pricing on request
  2. HxGN OnCallLaw Enforcement Software —Pricing on request

Strengths and trade-offs

  • Mark43 Public Safety Platform — where it wins

    • Combines emergency-call handling, CAD, records, and evidence workflows.
    • Mobile access includes offline capabilities and officer location tracking.
    • Connects to public safety systems through 150 integrations and APIs.

    Where it doesn't

    • Pricing requires contacting sales, with no free plan.
    • Cloud deployment may not suit agencies requiring an on-premises platform.
    • The breadth of the platform may exceed the needs of agencies seeking one focused tool.
  • HxGN OnCall — where it wins

    • Combines CAD, records management, analytics and major incident planning
    • Mobile field tools link responders with dispatch and records information
    • Offers cloud or on-premises deployment and an online citizen portal

    Where it doesn't

    • The portfolio's modules may require separate selection and coordination
    • Its listed integrations are ArcGIS, Microsoft Azure and RabbitMQ
    • No public pricing is available; agencies must contact sales
  • Mark43 Public Safety Platform—/10 · Pricing on request

    A unified cloud platform for dispatch, records, evidence, mobile workflows, and analytics.

    Visit Mark43Full verdict →
  • HxGN OnCall—/10 · Pricing on request

    A modular public safety portfolio spanning dispatch, records, analytics and citizen reporting.

    Visit HexagonFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026