CMI JusticeConnect
CMI JusticeConnect: Cloud and mobile access to CMI dispatch and records, with field tools and reporting. Ranked #12 of 23 in Public Safety software by our editors (8.3/10); pricing: Pricing on request; best for agencies using CMI CAD and records systems.
At a glance
- Editor score8.3 / 10
- PricingPricing on request
- Best forAgencies using CMI CAD and records systems
- Free planNo
- Dispatch managementYes
- Facts checked24 Sep 2026
Where it wins
- Provides mobile and web access to dispatch, incident, ticket and master-name records
- Combines eCitation, AVL and a map-based common operational picture
- Includes FIDO2/passkey authentication and CJIS access auditing
Where it doesn't
- Requires CMI CAD and records systems as its data source
- Agency-based licensing requires a sales quote
- Does not establish emergency call-taker workflows
Our verdict on CMI JusticeConnect
CMI JusticeConnect is a cloud and mobile access platform for public safety agencies already using CMI CAD and records management systems. Its web and mobile apps extend dispatch, incident, ticket and master-name records to users away from a desktop workstation. Law enforcement and other public safety teams can also access eCitation tools, vehicle and unit location, call and case notifications, and reports. The product is aimed at agencies that need operational information in the field rather than a replacement for their underlying CMI systems.
The field view brings several operational elements together: a common operational picture can display dispatch calls, units and map layers, while automatic vehicle and unit location supports awareness of where resources are. Users can create and access eCitations, and dispatch, incident and person detail reports provide additional ways to review records. Integrations include WEBLEDS, ImageTrend, Emergency Reporting / ESO, PulsePoint, EnRoutePro and First Due. Availability across web, Windows, iOS, Android and API supports a range of agency environments, though the central dependency remains connection to CMI SQL databases and CMI’s CAD and records systems.
Security and administration features include FIDO2/passkey authentication, device provisioning, CJIS access auditing and administration reports. The service is hosted in Microsoft Azure Government, and support channels include phone, email and documentation. Licensing is agency-based and requires a quote, so procurement requires a conversation with CMI rather than selection from public plan tiers. JusticeConnect is a fit for agencies seeking remote access to their CMI operational records and field functions. Agencies seeking a standalone dispatch system or a product established to handle emergency call-taker workflows should consider alternatives.
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CMI JusticeConnect pricing
CMI JusticeConnect fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Dispatch management | Yes |
| Records management | Yes |
| Emergency call handling | Not verified |
| Mobile field access | Yes |
| Deployment options | Cloud |
| Deployment | Cloud, Mobile |
| Platforms | Web, Windows, iOS, Android |
| Compliance & security | 2FA |
| Support | Phone, Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: WEBLEDS, ImageTrend, Emergency Reporting / ESO, PulsePoint, EnRoutePro, First Due |
| Pricing | Pricing on request |
| Website | cmisoftware.com |
| Facts checked | 24 Sep 2026 |
CMI JusticeConnect integrations
CMI JusticeConnect lists 6 integrations on its own site.
- WEBLEDS
- ImageTrend
- Emergency Reporting / ESO
- PulsePoint
- EnRoutePro
- First Due
Alternatives to CMI JusticeConnect
- ARMSA broad CAD and records suite for agencies that need connected dispatch and case workflows.9.4
- Mark43 Public Safety PlatformA broad cloud suite for agencies bringing dispatch, records, and field work together.9.3
- SmartCOPAn end-to-end suite for agencies coordinating dispatch, records, field work and corrections.9.2
See all CMI JusticeConnect alternatives →
Also Ranked In
CMI JusticeConnect is ranked in 2 of our directories.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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