Agentforce Public Sector (formerly Public Sector Solutions) comparisons
Agentforce Public Sector (formerly Public Sector Solutions) is compared head-to-head with ServiceNow Public Sector Digital Services, Pega Government Platform and Salesforce Public Sector Solutions and more: 7 head-to-heads in Public Sector CRM Software, each with the specs and prices we checked.
Agentforce Public Sector (formerly Public Sector Solutions) head-to-head
- Agentforce Public Sector (formerly Public Sector Solutions) vs ServiceNow Public Sector Digital Services
- Agentforce Public Sector (formerly Public Sector Solutions) vs Pega Government Platform
- Agentforce Public Sector (formerly Public Sector Solutions) vs Salesforce Public Sector Solutions
- Agentforce Public Sector (formerly Public Sector Solutions) vs GovXRM
- Agentforce Public Sector (formerly Public Sector Solutions) vs CaseMate
- Agentforce Public Sector (formerly Public Sector Solutions) vs Casework
- Agentforce Public Sector (formerly Public Sector Solutions) vs Caseworker.gov
Agentforce Public Sector (formerly Public Sector Solutions) vs each of them
| # | Tool | Free plan | Paid from | Case management | Constituent records | Stakeholder tracking | Outreach channels | Score |
|---|---|---|---|---|---|---|---|---|
| 2 | Agentforce Public Sector (formerly Public Sector Solutions) | No | $275/user/mo | Yes | Yes | Yes | Multichannel | 9.3 |
| 1 | ServiceNow Public Sector Digital Services | Yes | Yes | Yes | Multichannel | 9.4 | ||
| 3 | Pega Government Platform | Yes | Yes | Multichannel | 9.2 | |||
| 4 | Salesforce Public Sector Solutions | No | $275/user/mo | Yes | Yes | Yes | Multichannel | 9.0 |
| 5 | GovXRM | Yes | Yes | Yes | Multichannel | 9.0 | ||
| 6 | CaseMate | No | £165/user/yr | Yes | Yes | Yes | Email_sms | 8.9 |
| 7 | Casework | Yes | £19/user/mo | Yes | Yes | Multichannel | 8.8 | |
| 8 | Caseworker.gov | No | £15/user/mo | Yes | Yes | Multichannel | 8.7 |
Compare Agentforce Public Sector (formerly Public Sector Solutions) with any public sector CRM software
These are the matchups our editors wrote up. The compare tool pairs Agentforce Public Sector (formerly Public Sector Solutions) with any other product in Public Sector CRM Software — and up to four at once — from the same checked specs.
Compare Agentforce Public Sector (formerly Public Sector Solutions) with any tool side by side →
Every public sector CRM software head-to-head →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Compared by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update