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Head-to-head · CRM Software

Zoho CRM vs Salesmate

  • Updated Sep 2026
  • Both researched from official sources
  • 9 checks side by side
Higher score Zoho CRM #3 in CRM Software 8.6/10 Free plan · paid from $14/user/mo (annual) · 15-day trial Free planFree trial✓ 5 of 6 features Visit Zoho CRM
Salesmate #22 in CRM Software 5.9/10 From $23/user/mo · 15-day trial Free trial✓ 5 of 6 features Visit Salesmate

Zoho CRM leads on 2 checks, Salesmate on 0, and 7 are even. Who comes out ahead on the 9 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZoho CRM · 8.6/10
  • Lowest starting priceZoho CRM · $14/user/mo
  • Free planonly Zoho CRM
  • Free trialboth

Zoho CRM scores higher on our rubric for crm software: 8.6 against 5.9 out of 10; our editors rank them #3 and #22.

Zoho CRM offers free plan; Salesmate doesn't. Zoho CRM is cheaper to start at $14/user/mo against $23/user/mo.

Zoho CRM is the better fit for teams wanting broad CRM value with automation. Salesmate is the better fit for teams needing CRM, calling, and messaging.

  • Zoho CRM fits best

    Teams wanting broad CRM value with automation

  • Salesmate fits best

    Teams needing CRM, calling, and messaging

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Zoho CRM 8.6/10 Visit ↗ Salesmate 5.9/10 Visit ↗
At a glance
Editor score 8.6 5.9
Ranking #3 in CRM Software #22 in CRM Software
Best for Teams wanting broad CRM value with automation Teams needing CRM, calling, and messaging
Pricing model Free plan + paid Paid
Starting price $14/user/mo (best) $23/user/mo
Free plan ✓ (best) —
Free trial ✓ ✓
Free trial length 15 days · no card needed 15 days · no card needed
Deployment Cloud, Mobile Cloud, Mobile, Browser extension
Platforms Web, iOS, Android Web, iOS, Android, Chrome extension
Support Email, Live chat, Phone, Tickets, Community, Docs Email, Live chat, Phone, Community, Docs · 24/7
Compliance GDPR SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML
Integrations 1,100+ integrations 700+ integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Zoho CRM 5/6 · Salesmate 5/6
Visual sales pipeline ✓ ✓
Email sync ✓ ✓
Marketing automation ✓ ✓
AI features ✓ ✓
Mobile app ✓ ✓
Open source Not published —
Our review
Pros
  • Forever-free plan supports up to 3 users
  • Automation, marketing, analytics, AI, mobile, and API coverage
  • Annual plans start at $14 per user per month
  • Combines pipelines, email, calling, texting, and marketing automation
  • Supports web, mobile, Chrome extension, API, and named integrations
  • Adds workflows, scheduling, reports, and AI assistants across sales operations
Cons
  • The free plan is limited to 3 users
  • Advanced and enterprise capabilities require paid tiers
  • Pricing varies by billing cycle, region, and currency
  • No free plan; the monthly starting price is $23 per user
  • More advanced capabilities require the Pro or Business tiers
  • Its integration set centers on a defined list of connected platforms
Our verdict

Zoho CRM is a cloud-based customer relationship management platform for sales teams and customer-facing organizations. It brings together lead, contact, account, and deal management with multi-stage sales pipelines, email history,…

Read the review →

Salesmate is a CRM and customer-operations platform for startups, small and midsize businesses, and enterprise teams. It brings together contact, company, deal, activity, pipeline, conversation, email, support, reporting, calling, texting,…

Read the review →
  1. Zoho CRMCRM Software 8.6Free plan · paid from $14/user/mo (annual) · 15-day trial
  2. SalesmateCRM Software 5.9From $23/user/mo · 15-day trial

Strengths and trade-offs

  • Zoho CRM — where it wins

    • Forever-free plan supports up to 3 users
    • Automation, marketing, analytics, AI, mobile, and API coverage
    • Annual plans start at $14 per user per month

    Where it doesn't

    • The free plan is limited to 3 users
    • Advanced and enterprise capabilities require paid tiers
    • Pricing varies by billing cycle, region, and currency

  • Salesmate — where it wins

    • Combines pipelines, email, calling, texting, and marketing automation
    • Supports web, mobile, Chrome extension, API, and named integrations
    • Adds workflows, scheduling, reports, and AI assistants across sales operations

    Where it doesn't

    • No free plan; the monthly starting price is $23 per user
    • More advanced capabilities require the Pro or Business tiers
    • Its integration set centers on a defined list of connected platforms
  • Zoho CRM8.6/10 · Free plan · paid from $14/user/mo (annual) · 15-day trial

    A broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs.

    Visit Zoho CRMFull verdict →
  • Salesmate5.9/10 · From $23/user/mo · 15-day trial

    A broad CRM for teams that need pipelines, communications, automation, and AI in one platform.

    Visit SalesmateFull verdict →

More comparisons

All CRM software comparisons → · Full ranking →

Guides on CRM software

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update