Tekion ARC CRM vs VinSolutions

Tekion ARC CRM7.6Visit VinSolutions7.5Visit

Higher score Tekion ARC CRM #7 in Automotive CRM Software 7.6/10 Pricing on request ✓ 5 of 6 features Visit Tekion

vs

VinSolutions #8 in Automotive CRM Software 7.5/10 Pricing on request ✓ 6 of 6 features Visit VinSolutions

• Tekion ARC CRM fits best

  Enterprise groups wanting AI-led CRM workflows

• VinSolutions fits best

  Established dealerships wanting a complete CRM

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Side by side

Feature	Tekion ARC CRM 7.6/10 Visit ↗	VinSolutions 7.5/10 Visit ↗
At a glance
Editor score	7.6	7.5
Ranking	#7 in Automotive CRM Software	#8 in Automotive CRM Software
Best for	Enterprise groups wanting AI-led CRM workflows	Established dealerships wanting a complete CRM
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, macOS, iOS, Android	Web, iOS, Android
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Tekion ARC CRM 5/6 · VinSolutions 6/6
DMS integration	✓	✓
Lead routing	✓	✓
SMS messaging	✓	✓
Workflow automation	✓	✓
Mobile app	✓	✓
Lead source capture	Not checked yet	✓ (best)
Our review
Pros	Unifies customer profiles across sales, service, marketing, and accounting Uses AI for lead scoring, routing, snapshots, and next-step recommendations Combines campaigns, messaging, workflows, dashboards, permissions, and mobile access	Unifies customer records, website activity, leads, tasks, and inventory workflows Connects with major DMS and automotive platforms, including Dealertrack and CDK Combines routing, messaging, automation, desking, mobile access, and reporting
Cons	Pricing requires a sales conversation and customer order forms Built into Tekion’s Automotive Retail Cloud rather than positioned as a standalone CRM Its broad cross-department scope may exceed the needs of smaller dealerships	Pricing follows a contact-sales model rather than a self-serve plan structure Its broad workflow coverage may exceed the needs of narrow CRM buyers Dealer groups may need configuration for custom routing and dashboards
Our verdict	Tekion ARC CRM is a cloud-based customer relationship management system built into Tekion’s Automotive Retail Cloud. It is designed for automotive dealerships, from single-rooftop operations to multi-store dealer groups. The platform… Read the review →	VinSolutions is a cloud-based automotive CRM from Cox Automotive for individual dealerships and dealer groups. It brings customer records, lead management, dealership workflows, desking, messaging, marketing automation, reporting, and… Read the review →

Strengths and trade-offs

• Tekion ARC CRM — where it wins

  • Unifies customer profiles across sales, service, marketing, and accounting
  • Uses AI for lead scoring, routing, snapshots, and next-step recommendations
  • Combines campaigns, messaging, workflows, dashboards, permissions, and mobile access

  Where it doesn't

  • Pricing requires a sales conversation and customer order forms
  • Built into Tekion’s Automotive Retail Cloud rather than positioned as a standalone CRM
  • Its broad cross-department scope may exceed the needs of smaller dealerships

• VinSolutions — where it wins

  • Unifies customer records, website activity, leads, tasks, and inventory workflows
  • Connects with major DMS and automotive platforms, including Dealertrack and CDK
  • Combines routing, messaging, automation, desking, mobile access, and reporting

  Where it doesn't

  • Pricing follows a contact-sales model rather than a self-serve plan structure
  • Its broad workflow coverage may exceed the needs of narrow CRM buyers
  • Dealer groups may need configuration for custom routing and dashboards

• Tekion ARC CRM7.6/10 · Pricing on request

  A unified automotive CRM for dealer groups that want AI-assisted lead and workflow management.

  Visit TekionFull verdict →
• VinSolutions7.5/10 · Pricing on request

  A mature automotive CRM that connects dealership sales, messaging, desking, and reporting.

  Visit VinSolutionsFull verdict →