AutoRaptor vs Tekion ARC CRM

AutoRaptor8.7Visit Tekion ARC CRM7.6Visit

Higher score AutoRaptor #2 in Automotive CRM Software 8.7/10 Pricing on request ✓ 6 of 6 features Visit AutoRaptor

vs

Tekion ARC CRM #7 in Automotive CRM Software 7.6/10 Pricing on request ✓ 5 of 6 features Visit Tekion

• AutoRaptor fits best

  Dealers needing sales and F&I workflows

• Tekion ARC CRM fits best

  Enterprise groups wanting AI-led CRM workflows

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Side by side

Feature	AutoRaptor 8.7/10 Visit ↗	Tekion ARC CRM 7.6/10 Visit ↗
At a glance
Editor score	8.7	7.6
Ranking	#2 in Automotive CRM Software	#7 in Automotive CRM Software
Best for	Dealers needing sales and F&I workflows	Enterprise groups wanting AI-led CRM workflows
Pricing model	Paid	Paid
Starting price	—	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, macOS, iOS, Android
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features AutoRaptor 6/6 · Tekion ARC CRM 5/6
DMS integration	✓	✓
Lead routing	✓	✓
SMS messaging	✓	✓
Workflow automation	✓	✓
Mobile app	✓	✓
Lead source capture	✓ (best)	Not checked yet
Our review
Pros	Routes leads automatically and captures them from multiple sources. Combines text, email, and calling with automated follow-up workflows. Connects DMS, inventory, credit, vehicle-history, and F&I processes.	Unifies customer profiles across sales, service, marketing, and accounting Uses AI for lead scoring, routing, snapshots, and next-step recommendations Combines campaigns, messaging, workflows, dashboards, permissions, and mobile access
Cons	Pricing requires a sales conversation rather than published plan amounts. Plans use defined user bands from 3-5 users through unlimited users. Its broad dealership workflow coverage may exceed narrower CRM needs.	Pricing requires a sales conversation and customer order forms Built into Tekion’s Automotive Retail Cloud rather than positioned as a standalone CRM Its broad cross-department scope may exceed the needs of smaller dealerships
Our verdict	AutoRaptor is a web-based automotive CRM for independent, high-volume, BHPH, franchise, and other dealership teams. It brings lead capture, automatic assignment, customer communications, follow-up tasks, campaigns, sales reporting,… Read the review →	Tekion ARC CRM is a cloud-based customer relationship management system built into Tekion’s Automotive Retail Cloud. It is designed for automotive dealerships, from single-rooftop operations to multi-store dealer groups. The platform… Read the review →

Strengths and trade-offs

• AutoRaptor — where it wins

  • Routes leads automatically and captures them from multiple sources.
  • Combines text, email, and calling with automated follow-up workflows.
  • Connects DMS, inventory, credit, vehicle-history, and F&I processes.

  Where it doesn't

  • Pricing requires a sales conversation rather than published plan amounts.
  • Plans use defined user bands from 3-5 users through unlimited users.
  • Its broad dealership workflow coverage may exceed narrower CRM needs.

• Tekion ARC CRM — where it wins

  • Unifies customer profiles across sales, service, marketing, and accounting
  • Uses AI for lead scoring, routing, snapshots, and next-step recommendations
  • Combines campaigns, messaging, workflows, dashboards, permissions, and mobile access

  Where it doesn't

  • Pricing requires a sales conversation and customer order forms
  • Built into Tekion’s Automotive Retail Cloud rather than positioned as a standalone CRM
  • Its broad cross-department scope may exceed the needs of smaller dealerships

• AutoRaptor8.7/10 · Pricing on request

  A dealership CRM combining lead management, communications, desking, credit, and F&I workflows.

  Visit AutoRaptorFull verdict →
• Tekion ARC CRM7.6/10 · Pricing on request

  A unified automotive CRM for dealer groups that want AI-assisted lead and workflow management.

  Visit TekionFull verdict →