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The Best SMS Chatbot Software in 2026

We researched SMS chatbot software through official pricing pages, plan tables, and product documentation. Products are ranked on their core job—automating business conversations over SMS—along with value for money and verified features. Compare options for AI responses, workflows, two-way messaging, interactive menus, and scalable message volumes.

Our top picks

  1. Top ranked

    ConvoCore#1 of 32
    9.3/10

    A flexible SMS automation platform with AI conversations, workflows, campaigns, and API access.

  2. Runner-up

    AthenaText#2 of 32
    9.1/10

    A focused SMS automation platform with AI replies, routing, compliance controls, and team handoff.

    Free plan

  3. Top-ranked free plan

    A focused SMS chatbot for appointment workflows, lead capture, and human handoff.

    Free plan

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

The full ranking 32 tools, best first

32 tools
  1. ConvoCore

    Best forAffordable feature-rich SMS automation

    A flexible SMS automation platform with AI conversations, workflows, campaigns, and API access.

    • Interactive menus
    • MMS support
    • Workflow builder
    9.3/10★★★★★
    Visit ConvoCore
  2. Best forTeams needing compliant AI SMS workflows

    A focused SMS automation platform with AI replies, routing, compliance controls, and team handoff.

    • MMS support
    • Workflow builder
    • API access
    9.1/10★★★★★
    Visit AthenaText
  3. Boei

    Best forCRM-heavy teams needing broad integrations

    Boei suits CRM-heavy teams that need SMS automation across a broad integration ecosystem.

    • Workflow builder
    • API access
    • AI responses
    8.9/10★★★★☆
    Visit Boei
  4. TextIt

    Best forMultilingual and multi-channel SMS programs

    A flexible SMS automation platform with strong flow design, AI, and integration options.

    • Interactive menus
    • MMS support
    • Workflow builder
    8.7/10★★★★☆
    Visit TextIt
  5. Smobi

    Best forEnterprise conversational messaging deployments

    A full-featured choice for enterprise teams managing complex conversational messaging.

    • Interactive menus
    • MMS support
    • Workflow builder
    8.6/10★★★★☆
    Visit Smobi
  6. Best forAppointment-focused SMS chatbot users

    A focused SMS chatbot for appointment workflows, lead capture, and human handoff.

    • API access
    • AI responses
    • Two-way SMS
    8.5/10★★★★☆
    Visit Evoriqa
  7. Gupshup

    Best forLarge multichannel chatbot programs

    A broad multichannel platform for teams running complex chatbot programs.

    8.4/10★★★★☆
    Visit Gupshup
  8. Verse

    Best forLead qualification and appointment automation

    A managed SMS automation platform for qualifying leads and booking appointments.

    • MMS support
    • Workflow builder
    • API access
    Pricing on request Our Verse verdict → Visit Verse
    8.3/10★★★★☆
    Visit Verse
  9. Best forMature omnichannel messaging teams

    A capable omnichannel messaging suite with a high starting price.

    • MMS support
    8.2/10★★★★☆
    Visit Sinch Engage
  10. Best forEstablished interactive SMS workflows

    A web-based builder for interactive, API-connected messaging journeys.

    • Interactive menus
    • Workflow builder
    • API access
    8.1/10★★★★☆
    Visit Clickatell
  11. ChatBot

    Best forLow-cost chatbot teams adding SMS

    A low-cost chatbot with SMS, live handoff, and no-code automation.

    14-day trial Our ChatBot verdict → Visit ChatBot
    7.9/10★★★★☆
    Visit ChatBot
  12. Wellgrow

    Best forManaged appointment-setting services

    A broad SMS automation suite for teams focused on appointment setting.

    • MMS support
    • Workflow builder
    • API access
    7.8/10★★★★☆
    Visit Wellgrow
  13. Best forSelf-hosted hospitality SMS automation

    A free, self-hosted hotel chatbot that brings SMS into a broader guest inbox.

    • MMS support
    • Workflow builder
    • API access
    7.7/10★★★★☆
    Try Jack The Butler
  14. Sarufi

    Best forDevelopers targeting African SMS channels

    A flexible, API-first SMS chatbot platform with strong African channel support.

    • Workflow builder
    • API access
    • AI responses
    7.6/10★★★★☆
    Visit Sarufi
  15. Crisp

    Best forOmnichannel support teams with SMS needs

    A broad omnichannel support platform with AI and live chat, but SMS is not its central focus.

    Free plan · 14-day trial Our Crisp verdict → Visit Crisp
    7.5/10★★★★☆
    Visit Crisp
  16. Best forSmall businesses needing simple SMS automation

    Simple SMS automation with booking, qualification, FAQs, and human handoff.

    • Workflow builder
    • API access
    • AI responses
    7.4/10★★★★☆
    Visit SMB Sidekick
  17. Best forAgencies reselling SMS chatbot services

    A paid SMS chatbot suited to agencies managing clients, channels, and AI agents.

    • API access
    • AI responses
    • Two-way SMS
    7.3/10★★★★☆
    Visit Botsify
  18. Best forMultilingual enterprise SMS support

    A multilingual enterprise SMS chatbot with strong integrations and usage-based pricing.

    • API access
    • AI responses
    • Two-way SMS
    7.2/10★★★★☆
    Visit Streebo
  19. Cobalt

    Best forCommerce brands using SMS and MMS engagement

    A commerce-focused SMS chatbot platform with broad messaging and automation tools.

    • MMS support
    • Workflow builder
    • API access
    7.1/10★★★★☆
    Visit Cobalt
  20. Best forOrganizations needing no-code SMS chatbot design

    A no-code SMS chatbot platform with AI, APIs, and CRM integrations.

    • MMS support
    • Workflow builder
    • API access
    7.0/10★★★★☆
    Visit TextGlobal
  21. Best forEnterprise customer-service channel orchestration

    A broad customer-service chatbot for orchestrating SMS and other support channels.

    • MMS support
    • Workflow builder
    • API access
    6.9/10★★★☆☆
    Visit Engage Hub
  22. LeadSixty

    Best forFast lead response and reactivation

    A managed SMS lead-response service for qualifying, booking, routing, and reactivating prospects.

    • AI responses
    • Two-way SMS
    Pricing on request Our LeadSixty verdict → Visit LeadSixty
    6.8/10★★★☆☆
    Visit LeadSixty
  23. Launch AI

    Best forPersonalized SMS marketing campaigns

    A focused SMS tool for personalized campaigns, qualification, scheduling, and follow-up.

    • Workflow builder
    • AI responses
    • Two-way SMS
    Pricing on request Our Launch AI verdict → Visit Launch AI
    6.7/10★★★☆☆
    Visit Launch AI
  24. Bryka

    Best forLow-cost website-to-SMS lead capture

    A low-cost lead-capture chatbot with SMS continuation and practical automation actions.

    • API access
    • AI responses
    • Two-way SMS
    Free plan Our Bryka verdict → Visit Bryka
    6.6/10★★★☆☆
    Visit Bryka
  25. Best forSimple SMS lead qualification programs

    A focused SMS lead qualification platform with booking, follow-ups, and pipeline tools.

    • AI responses
    • Two-way SMS
    6.5/10★★★☆☆
    Visit TextFlow AI
  26. Best forWebsite chatbot users adding SMS follow-up

    A capable website-led chatbot with SMS follow-up, but limited message volume and integrations.

    • Workflow builder
    • AI responses
    • Two-way SMS
    6.4/10★★★☆☆
    Visit Agentli
  27. Best forKnowledge-base SMS support automation

    Grounded SMS support automation with testing, escalation, and multilingual replies.

    • AI responses
    • Two-way SMS
    6.3/10★★★☆☆
    Visit eesel AI
  28. Best forEnterprise lead engagement across channels

    A broad conversational AI platform for enterprise lead engagement across channels.

    Pricing on request Our Conversica verdict → Visit Conversica
    6.2/10★★★☆☆
    Visit Conversica
  29. Aircall

    Best forTeams wanting SMS alongside business calling

    A strong business calling platform with SMS, but limited chatbot focus.

    7-day trial Our Aircall verdict → Visit Aircall
    6.2/10★★★☆☆
    Visit Aircall
  30. Smstools

    Best forDevelopers needing basic SMS infrastructure

    A practical SMS API with two-way messaging, but limited chatbot automation.

    • API access
    6.1/10★★★☆☆
    Visit Smstools
  31. Newo

    Best forPremium AI receptionist deployments

    A capable SMS and voice receptionist for businesses ready for usage-based pricing.

    • Workflow builder
    • API access
    • AI responses
    5.9/10★★★☆☆
    Visit Newo
  32. AfterLead

    Best forHigh-value lead operations with voice first

    A voice-first lead operation system with SMS follow-up and appointment automation.

    From $1,500/mo Our AfterLead verdict → Visit AfterLead
    5.0/10★★☆☆☆
    Visit AfterLead

No tools match those filters.

Compare at a glance

#ToolFree planPaid fromAI responsesWorkflow builderTwo-way SMSScore
1ConvoCoreNo$29/moYesYesYes9.3
2AthenaTextYes$468/yrYesYesYes9.1
3BoeiNo$19/moYesYesYes8.9
4TextItNo$25/moYesYesYes8.7
5SmobiYesYesYes8.6
6Evoriqa SMS AI ChatbotYes$279/yrYesYes8.5
7GupshupNo$0.001/unit usage-based8.4
8VerseNoYesYesYes8.3
9Sinch EngageNo8.2
10Clickatell ChatFlowYesYesYes8.1
11ChatBotNo$19/user/mo7.9
12WellgrowNo$105/moYesYesYes7.8
13Jack The ButlerYesFreeYesYesYes7.7
14SarufiYesYesYesYes7.6
15CrispYes$45/mo7.5
16SMB SidekickNo$29/moYesYesYes7.4
17Botsify SMS ChatbotNo$490/yrYesNoYes7.3
18Streebo SMS ChatbotNoYesYes7.2
19CobaltNo$199/moYesYesYes7.1
20TextGlobal SMS ChatbotNoYesYesYes7.0
21Engage Hub AI ChatbotYesYesYes6.9
22LeadSixtyYesNoYes6.8
23Launch AIYesYesYes6.7
24BrykaYes$384/yrYesYes6.6
25TextFlow AI$100/moYesYes6.5
26Agentli AI ChatbotNo$79/moYesYesYes6.4
27eesel AI for SMSNo$0.40/unit usage-basedYesYes6.3
28Conversica6.2
29AircallNo$30/user/mo6.2
30SmstoolsYes$0.03/unit usage-based6.1
31NewoNo$299/moYesYesYes5.9
32AfterLeadNo$1,500/mo5.0

Head-to-head All 28 comparisons →

Explore other topics All topics →

How we rank SMS chatbot software

Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update