Smobi
Smobi: A full-featured choice for enterprise teams managing complex conversational messaging. Ranked #5 of 32 in SMS Chatbot Software by our editors (8.6/10); pricing: Pricing on request; best for enterprise conversational messaging deployments.
At a glance
- Editor score8.6 / 10
- PricingPricing on request
- Best forEnterprise conversational messaging deployments
- AI responsesYes
- Facts checked20 Sep 2026
Where it wins
- AI replies grounded in company data and policies
- RCS cards, workflows, appointments, and analytics in one platform
- Compliance controls, human handoff, APIs, and SMS/MMS fallback
Where it doesn't
- Pricing requires contacting sales
- The broader feature set may exceed simple SMS needs
- Its listed platforms are web and API
Our verdict on Smobi
Smobi is an AI-powered customer engagement platform for brands using RCS and SMS messaging. It is designed for enterprise conversational messaging deployments that need more than basic two-way texting, including automated replies, interactive content, workflow-based conversations, appointments, analytics, and human escalation. RCS supports carousels, product cards, suggested replies, media, appointment reminders, and interactive actions, while SMS and MMS fallback extends delivery beyond RCS-capable conversations.
The platform’s strongest fit is its combination of conversation depth and operational control. A drag-and-drop workflow builder supports structured flows, while AI-generated replies can be trained on company data and policies. Teams can collect ratings, NPS responses, RSVP details, and appointment information, then review delivery, read, reply, click, and revenue analytics. Human handoff preserves conversation context, helping organizations move from automation to assisted service without splitting the interaction across separate systems.
Smobi also fits messaging programs that require integrations and compliance tooling. Shopify, Klaviyo, Zapier, HubSpot, Segment, and webhooks are supported, alongside a REST API, SDKs, and delivery webhooks. TCPA opt-in, STOP handling, 10DLC, and audit logs address key messaging operations. Pricing is contact sales, so organizations evaluating budget and value must engage with the vendor rather than compare published tiers. Smobi should suit brands that need AI, RCS experiences, workflow automation, measurable outcomes, and controlled human escalation; teams seeking a narrowly focused SMS tool may find its wider scope unnecessary.
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Smobi pricing
Smobi fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| AI responses | Yes |
| Workflow builder | Yes |
| Two-way SMS | Yes |
| Message limit | Not verified |
| Interactive menus | Yes |
| MMS support | Yes |
| API access | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: Shopify, Klaviyo, Zapier, HubSpot, Segment, Webhooks |
| Pricing | Pricing on request |
| Website | smobi.com |
| Facts checked | 20 Sep 2026 |
Smobi integrations
Smobi lists 6 integrations on its own site.
- Shopify
- Klaviyo
- Zapier
- HubSpot
- Segment
- Webhooks
Alternatives to Smobi
- ConvoCoreA flexible SMS automation platform with AI conversations, workflows, campaigns, and API access.9.3
- AthenaTextA focused SMS automation platform with AI replies, routing, compliance controls, and team handoff.9.1
- BoeiBoei suits CRM-heavy teams that need SMS automation across a broad integration ecosystem.8.9
Smobi vs the competition
- Smobi vs ConvoCore
- Smobi vs AthenaText
- Smobi vs Boei
- Smobi vs TextIt
- Smobi vs Evoriqa SMS AI Chatbot
- Smobi vs Gupshup
Compare Smobi with any tool side by side →
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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