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Head-to-head · SMS Chatbot Software

ConvoCore vs Gupshup

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score ConvoCore #1 in SMS Chatbot Software 9.3/10 Paid ✓ 6 of 6 features Visit ConvoCore
Gupshup #7 in SMS Chatbot Software 8.4/10 Paid ✓ 0 of 6 features Visit Gupshup

ConvoCore leads on 0 checks, Gupshup on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreConvoCore · 9.3/10
  • Most featuresConvoCore · 6 of 6

ConvoCore scores higher on our rubric for sms chatbot software: 9.3 against 8.4 out of 10; our editors rank them #1 and #7.

ConvoCore is the better fit for affordable feature-rich SMS automation. Gupshup is the better fit for large multichannel chatbot programs.

  • ConvoCore fits best

    Affordable feature-rich SMS automation

  • Gupshup fits best

    Large multichannel chatbot programs

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Side by side

Feature ConvoCore 9.3/10 Visit ↗ Gupshup 8.4/10 Visit ↗
At a glance
Editor score 9.3 8.4
Ranking #1 in SMS Chatbot Software #7 in SMS Chatbot Software
Best for Affordable feature-rich SMS automation Large multichannel chatbot programs
Pricing model Paid Paid
Starting price $29/mo $0.001/unit usage-based
Free plan — —
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Email, Community, Docs Email, Docs
Compliance GDPR SOC 2, ISO 27001, GDPR
Integrations 40+ integrations 500+ integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features ConvoCore 6/6 · Gupshup 0/6
AI responses ✓ (best) Not checked yet
Workflow builder ✓ (best) Not checked yet
Two-way SMS ✓ (best) Not checked yet
Interactive menus ✓ (best) Not checked yet
MMS support ✓ (best) Not checked yet
API access ✓ (best) Not checked yet
Specs
Message limit 1800 messages/mo Not checked yet
Our review
Pros
  • Two-way AI SMS with appointment confirmations, changes, and cancellations
  • Visual workflows support branches, keyword triggers, and API actions
  • MMS, consent tools, campaigns, and integrations broaden automation options
  • Deploys across SMS, WhatsApp, Instagram, RCS, and web or app channels
  • Combines visual flow building, AI agents, routing, and human escalation
  • Supports rich messages, event-triggered campaigns, and agent assistance
Cons
  • SMS carrier fees are charged separately
  • The Free tier provides a one-time 500-credit trial rather than ongoing usage
  • Full API access and unbranded widgets begin on the $99 Business plan
  • Pricing is centered on pay-per-message WhatsApp API usage
  • The broad feature set may exceed the needs of single-channel teams
  • Implementation spans chatbot flows, integrations, routing, and live support
Our verdict

ConvoCore is an AI agent platform for businesses and agencies that want to automate two-way SMS conversations, appointment reminders, customer support, keyword-triggered flows, and promotional campaigns. It supports natural-language…

Read the review →

Gupshup is a conversational AI and messaging platform for businesses building automated marketing, commerce, customer service, and support experiences. Its Bot Studio provides low-code and no-code flow building, while AI agents can handle…

Read the review →
  1. ConvoCoreSMS Chatbot Software 9.3Paid
  2. GupshupSMS Chatbot Software 8.4Paid

Strengths and trade-offs

  • ConvoCore — where it wins

    • Two-way AI SMS with appointment confirmations, changes, and cancellations
    • Visual workflows support branches, keyword triggers, and API actions
    • MMS, consent tools, campaigns, and integrations broaden automation options

    Where it doesn't

    • SMS carrier fees are charged separately
    • The Free tier provides a one-time 500-credit trial rather than ongoing usage
    • Full API access and unbranded widgets begin on the $99 Business plan

  • Gupshup — where it wins

    • Deploys across SMS, WhatsApp, Instagram, RCS, and web or app channels
    • Combines visual flow building, AI agents, routing, and human escalation
    • Supports rich messages, event-triggered campaigns, and agent assistance

    Where it doesn't

    • Pricing is centered on pay-per-message WhatsApp API usage
    • The broad feature set may exceed the needs of single-channel teams
    • Implementation spans chatbot flows, integrations, routing, and live support

More comparisons

All SMS chatbot software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update