Sinch Engage
Sinch Engage: A broad messaging platform for teams that need automation, APIs and multichannel reach. Ranked #1 of 50 in SMS Marketing Software by our editors (9.4/10); pricing: 14-day trial; best for larger teams needing multichannel messaging and AI.
At a glance
- Editor score9.4 / 10
- Pricing14-day trial
- Best forLarger teams needing multichannel messaging and AI
- Free planNo
- Facts checked23 Sep 2026
Where it wins
- Supports SMS, MMS, RCS and WhatsApp campaigns
- Combines automation, two-way messaging and shared inboxes
- Offers REST APIs, webhooks, analytics and AI campaign tools
Where it doesn't
- No free plan; monthly pricing starts at $99
- Higher plans list a maximum of 3 users
- Advanced messaging features are reserved for paid tiers
Our verdict on Sinch Engage
Sinch Engage is a business messaging platform for organizations managing customer communications across SMS, MMS, RCS and WhatsApp. Teams can create scheduled and recurring messages, automate reminders and follow-ups, manage contacts, personalize campaigns, handle inbound replies and review delivery reporting. It is suited to larger teams that need browser, mobile, API and integration access rather than a narrowly focused SMS sender.
Pricing spans five monthly plans. Basics costs $99 per month and includes 3,000 SMS, 1 user and 3 automation workflows. Conversations costs $249 per month and adds 10,000 SMS, 2 users, shared contacts, an inbox, messaging tools, role-based access and a mobile app. Pro costs $799 per month with 40,000 SMS, 3 users, 1 subaccount, single sign-on and RCS messaging. Pro Plus costs $1,799 per month with 100,000 SMS, 3 users, 2 subaccounts and customer success onboarding. Advanced costs $2,399 per month with 150,000 SMS, 3 users, 3 subaccounts and RCS messaging. A 14-day free trial is available, while the product remains paid rather than free.
Its ecosystem is a major part of the offering. Sinch Engage connects with Salesforce, HubSpot, Zoho, Epic, NetSuite, Shopify, WooCommerce, BigCommerce, Zapier and Workato, alongside REST APIs, webhooks and delivery tracking. AI writing assistance and AI-generated campaigns add another layer to campaign creation. The product fits teams that need multichannel messaging, automation, inbound conversations and system integrations. Teams seeking a low-cost tool, a free plan or more users included on higher tiers may find the listed structure less suitable.
Your product? Our editors can test Sinch Engage in depth and publish a review, labelled as paid · from $149/mo →
Sinch Engage pricing
All 5 Sinch Engage plans and prices →
Sinch Engage fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Subscriber limit | Not verified |
| Message limit | 3000 messages/mo |
| Workflow automation | Yes |
| Audience segmentation | Yes |
| MMS support | Yes |
| Inbound messaging | Yes |
| Compliance tools | Yes |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | GDPR, ISO 27001, SSO/SAML |
| Support | Live chat, Email, Phone, Tickets · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 15 integrations: Zapier, Workato, HubSpot, Salesforce, BigCommerce, Shopify … See all → |
| Pricing | 14-day trial (source) |
| Website | sinch.com |
| Facts checked | 23 Sep 2026 |
Sinch Engage integrations
Sinch Engage lists 15 integrations on its own site.
- Zapier
- Workato
- HubSpot
- Salesforce
- BigCommerce
- Shopify
- NetSuite
- ActiveCampaign
- Microsoft Dynamics
- Adobe Campaign
- Epic MyChart
- Sinch Mailjet
- Klaviyo
- Mailchimp
- Zoho
See all Sinch Engage integrations →
Alternatives to Sinch Engage
- KlaviyoA strong fit for ecommerce teams that want SMS alongside deep email data.9.2
- CM.com CampaignsA free, web-based campaign tool with automation, analytics, and broad messaging support.9.0
- AttentiveA broad SMS and MMS platform for enterprise teams that need AI-assisted campaign optimization.8.9
See all Sinch Engage alternatives →
Sinch Engage vs the competition
- Sinch Engage vs Klaviyo
- Sinch Engage vs CM.com Campaigns
- Sinch Engage vs Attentive
- Sinch Engage vs Textmagic
- Sinch Engage vs EZ Texting
- Sinch Engage vs Sakari
Compare Sinch Engage with any tool side by side →
Also Ranked In
Sinch Engage is ranked in 8 of our directories; the 6 strongest besides SMS Marketing Software.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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