Best WhosOn Alternatives in 2026
The top WhosOn alternatives are Intercom, Freshdesk and Zoho Desk: 15 multilingual customer support software our editors would look at instead of WhosOn, in our ranking order.
WhosOn: A website-chat platform with live translation and flexible deployment, priced from $65 per licence monthly. Where it falls short: pricing starts at $65 per licence monthly with annual billing.
Switching from WhosOn? For most multilingual customer support software buyers the best WhosOn alternative is Intercom, built for teams needing multilingual, omnichannel customer support. On a budget, LiveAgent starts at $15/user/mo, against $65/seat/mo for WhosOn. Zoho Desk has a free plan, which WhosOn does not.
Why People Look for a WhosOn Alternative
- Pricing starts at $65 per licence monthly with annual billing
- Published plan tiers focus on on-premises deployment
- Its core focus is website chat, not broader multilingual support
- No free plan — 5 of the alternatives below have it
- Paid from $65/user/mo — LiveAgent is $15/user/mo
Quick Picks by What You Need
- Best overallIntercom9.2
Teams needing multilingual, omnichannel customer support
Visit Intercom - Lowest priceLiveAgent8.2
Paid plans from $15/user/mo
Visit LiveAgent - Best free optionZoho Desk8.8
Has a free plan (WhosOn has none)
Visit Zoho Desk
All 15 WhosOn Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forTeams needing multilingual, omnichannel customer support
- Better than WhosOn:
- Paid from: $29/user/mo vs $65/user/mo
- Editor score 9.2 vs 6.2
A multilingual, omnichannel support workspace with live agents, automation, and Fin AI.
9.2/10★★★★★Visit Intercom -
Best forEstablished teams seeking broad ticketing and support tools
- Better than WhosOn:
- Paid from: $19/user/mo vs $65/user/mo
- Editor score 9.0 vs 6.2
Broad ticketing and support tools, with paid plans starting at $19 per agent monthly.
9.0/10★★★★☆Visit Freshdesk -
Best forBudget-conscious teams wanting a full help desk
- Better than WhosOn:
- Free plan
- Editor score 8.8 vs 6.2
A broad ticketing help desk with a free plan and paid tiers from INR 420 per user monthly, billed annually.
8.8/10★★★★☆Visit Zoho Desk -
Best forOrganizations already using Salesforce
- Better than WhosOn:
- Paid from: $25/user/mo vs $65/user/mo
- Editor score 8.7 vs 6.2
Broad customer service tooling for organizations already using Salesforce.
8.7/10★★★★☆Visit Salesforce -
Best forTeams prioritizing multilingual AI support automation
- Better than WhosOn:
- Paid from: $19/user/mo vs $65/user/mo
- Editor score 8.5 vs 6.2
Multilingual AI support automation with connected-system actions and human handoff.
8.5/10★★★★☆Visit Zendesk -
Best forSmall teams wanting affordable omnichannel support
- Better than WhosOn:
- Free plan
- Paid from: $45/user/mo vs $65/user/mo
- Editor score 8.4 vs 6.2
An omnichannel support workspace with a free plan and monthly per-workspace pricing.
8.4/10★★★★☆Visit Crisp -
Best forTeams wanting open-source, self-hosted support
- Better than WhosOn:
- Free plan
- Paid from: $19/user/mo vs $65/user/mo
- Editor score 8.3 vs 6.2
A flexible open-source support hub for teams that need cloud or self-hosted deployment.
8.3/10★★★★☆Visit Chatwoot -
Best forTeams wanting low-cost, full-channel help desk tools
- Better than WhosOn:
- Free plan
- Paid from: $15/user/mo vs $65/user/mo
- Editor score 8.2 vs 6.2
A low-cost, full-channel help desk with ticketing, automation, portals, and AI.
8.2/10★★★★☆Visit LiveAgent -
Best forTeams needing self-hosting and enterprise controls
- Better than WhosOn:
- Paid from: $39/user/mo vs $65/user/mo
- Editor score 8.1 vs 6.2
Omnichannel ticketing with self-hosted deployment and plans starting at $39 per agent monthly.
8.1/10★★★★☆Visit Deskpro -
Best forMid-market and enterprise support teams
- Better than WhosOn:
- Editor score 7.9 vs 6.2
A cloud support and CRM platform for teams that need unified customer timelines.
7.9/10★★★★☆Visit Kustomer -
Best forEnterprises centered on social and WhatsApp service
- Better than WhosOn:
- Editor score 7.8 vs 6.2
A broad enterprise service platform with particular depth in social and WhatsApp workflows.
7.8/10★★★★☆Visit Sprinklr -
Best forE-commerce teams using Shopify
- Better than WhosOn:
- Editor score 7.7 vs 6.2
A shared inbox with Shopify context, automation, and AI support for ecommerce teams.
7.7/10★★★★☆Visit Gorgias -
Best forGame publishers supporting players across languages
- Better than WhosOn:
- Editor score 7.6 vs 6.2
Gaming-focused multilingual support with in-game SDKs, automation, and AI assistance.
7.6/10★★★★☆Visit Helpshift -
Best forSocial-first teams needing built-in translation
- Better than WhosOn:
- Free plan
- Paid from: $49/user/mo vs $65/user/mo
- Editor score 7.5 vs 6.2
A social-first support inbox with real-time translation, automation and a free plan.
7.5/10★★★★☆Visit Mixdesk -
Best forOnline sellers managing marketplace support
- Better than WhosOn:
- Paid from: $39/user/mo vs $65/user/mo
- Editor score 7.4 vs 6.2
An ecommerce help desk with marketplace context, automation, and AI from $39 per user monthly.
7.4/10★★★★☆Visit eDesk
WhosOn Alternatives: Common Questions
What is the best alternative to WhosOn?
Intercom: #1 in our Multilingual Customer Support Software ranking, with an editor score of 9.2 out of 10. A multilingual, omnichannel support workspace with live agents, automation, and Fin AI.
Is there a free alternative to WhosOn?
Yes. Zoho Desk, Crisp, Chatwoot, LiveAgent and Mixdesk have a free plan or a free tier.
What is the cheapest paid alternative to WhosOn?
Of the alternatives here that publish a price, LiveAgent starts lowest, at $15/user/mo.
Why do people look for WhosOn alternatives?
Pricing starts at $65 per licence monthly with annual billing; Published plan tiers focus on on-premises deployment; Its core focus is website chat, not broader multilingual support.
How do I switch from WhosOn?
Export your data from WhosOn (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel WhosOn.
How to Switch from WhosOn
- Export your data from WhosOn (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel WhosOn.
WhosOn vs Each Alternative
| # | Tool | Free plan | Paid from | Score |
|---|---|---|---|---|
| 20 | WhosOn | No | $65/seat/mo | 6.2 |
| 1 | Intercom | No | $29/seat/mo | 9.2 |
| 2 | Freshdesk | No | $19/user/mo | 9.0 |
| 3 | Zoho Desk | Yes | ₹420/user/mo | 8.8 |
| 4 | Salesforce Service Cloud | No | $25/user/mo | 8.7 |
| 5 | Zendesk AI Agents | No | $19/seat/mo | 8.5 |
| 6 | Crisp | Yes | $45/mo | 8.4 |
| 7 | Chatwoot | Yes | $19/user/mo | 8.3 |
| 8 | LiveAgent | Yes | $15/user/mo | 8.2 |
| 9 | Deskpro | No | $39/user/mo | 8.1 |
| 10 | Kustomer | 7.9 | ||
| 11 | Sprinklr Service | No | 7.8 | |
| 12 | Gorgias | No | 7.7 | |
| 13 | Helpshift | No | 7.6 | |
| 14 | Mixdesk | Yes | $49/mo | 7.5 |
| 15 | eDesk | No | $39/user/mo | 7.4 |
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update