Best Surveyxact NPS Alternatives in 2026
15 net promoter score software our editors would look at instead of Surveyxact NPS, in our ranking order.
Surveyxact NPS: A broad NPS platform for teams that need revenue-weighted insight and follow-up actions. Where it falls short: pricing requires a sales conversation and demo.
Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. Scores and reviews are set by our editors and never change for payment; paid placements are marked Featured. How we rank.
-
Best forProduct teams needing flexible in-app NPS
A flexible multichannel NPS platform with a useful free tier and deep integrations.
- CRM integrations
- Follow-up workflows
9.0/10★★★★☆Visit Refiner -
Best forTeams wanting open-source NPS surveys
A flexible open-source NPS platform with multichannel surveys and self-hosting.
- CRM integrations
- Follow-up workflows
10.0/10★★★★★Visit Formbricks -
Best forEnterprise CX teams needing closed-loop NPS
A multichannel NPS platform with strong segmentation and closed-loop workflows.
- CRM integrations
- Follow-up workflows
7.0/10★★★★☆Visit Wootric -
Best forTeams needing broad survey distribution
A broad survey platform with strong distribution, logic, analytics, and feedback integrations.
6.0/10★★★☆☆Visit Survicate -
Best forMultichannel NPS programs with segmentation
A multichannel NPS platform for segmented feedback programs and follow-up workflows.
- CRM integrations
- Follow-up workflows
7.0/10★★★★☆Visit nps.today -
Zonka Feedback not yet scored
Best forOrganizations needing advanced feedback operations
A broad NPS and feedback suite for teams managing complex customer programs.
—not yet scoredVisit Zonka Feedback -
Best forMature teams needing automated NPS programs
A mature NPS platform with multichannel surveys, automation, AI insights, and CRM integrations.
3.0/10★★☆☆☆Visit AskNicely -
SightMill not yet scored
Best forTeams wanting flexible NPS automation
Flexible, multichannel NPS automation with advanced analysis and feedback routing.
- CRM integrations
- Follow-up workflows
—not yet scoredVisit SightMill -
Best forEcommerce teams linking NPS to product feedback
A multichannel NPS platform for ecommerce feedback, analysis, and product follow-up.
5.0/10★★☆☆☆Visit Retently -
Best forEnterprise account-level and revenue-based NPS
A specialized NPS platform for account health, revenue context, and closed-loop follow-up.
3.0/10★★☆☆☆Visit CustomerGauge -
IntouchSurvey not yet scored
Best forEstablished organizations needing survey governance
A broad, governed NPS platform for multi-location businesses and enterprises.
- CRM integrations
- Follow-up workflows
—not yet scoredVisit IntouchSurvey -
Best forBudget-conscious teams needing multichannel surveys
A low-cost, multichannel NPS survey tool with broad collection and reporting features.
6.0/10★★★☆☆Visit Fynzo Survey -
Best forSmall teams wanting affordable in-product NPS
Affordable in-product NPS with segmentation, branching, and multichannel delivery.
- Follow-up workflows
6.8/10★★★☆☆Visit Mapster -
Best forProduct teams needing targeted NPS surveys
A focused NPS platform with broad survey delivery, targeting, and integration options.
5.0/10★★☆☆☆Visit SatisMeter -
Best forSimple NPS programs with API access
A focused NPS tool with multichannel surveys, reporting, and API access.
- Follow-up workflows
7.0/10★★★★☆Visit Thermostat
Surveyxact NPS Alternatives: Common Questions
What is the best alternative to Surveyxact NPS?
Refiner: #1 in our Net Promoter Score Software ranking, with an editor score of 9.0 out of 10. A flexible multichannel NPS platform with a useful free tier and deep integrations.
Is there a free alternative to Surveyxact NPS?
Yes. Refiner, Formbricks, Survicate, Fynzo Survey and Mapster have a free plan or a free tier (7 of the 15 alternatives on this page).
What is the cheapest paid alternative to Surveyxact NPS?
Of the alternatives here that publish a price, Fynzo Survey starts lowest, at $19/mo.
Surveyxact NPS vs Each Alternative
| # | Tool | Free plan | Paid from | NPS survey types | Survey channels | Response limit | Respondent segmentation | Follow-up workflows | Score |
|---|---|---|---|---|---|---|---|---|---|
| not scored | Surveyxact NPS | — | — | Both | Multichannel | — | Advanced | Yes | — |
| 1 | Refiner | Yes | — | Both | Multichannel | — | Advanced | Yes | 9.0 |
| 2 | Formbricks | Yes | $74/mo | Both | Multichannel | 2000 responses/mo | Advanced | Yes | 10.0 |
| 3 | Wootric | No | — | Both | Multichannel | — | Advanced | Yes | 7.0 |
| 4 | Survicate | Yes | $114/mo | — | — | 250 responses/mo | — | — | 6.0 |
| 5 | nps.today | No | — | Both | Multichannel | — | Advanced | Yes | 7.0 |
| not scored | Zonka Feedback | — | — | — | — | — | — | — | — |
| 7 | AskNicely | No | — | — | — | — | — | — | 3.0 |
| not scored | SightMill | No | — | — | Multichannel | — | Advanced | Yes | — |
| 9 | Retently | No | $99/mo | — | — | — | — | — | 5.0 |
| 10 | CustomerGauge | No | — | — | — | — | — | — | 3.0 |
| not scored | IntouchSurvey | — | — | — | Multichannel | — | Advanced | Yes | — |
| 13 | Fynzo Survey | Yes | $19/mo | — | Multichannel | — | Basic | — | 6.0 |
| 14 | Mapster | Yes | $19/mo | Both | Multichannel | 1000 responses/mo | Advanced | Yes | 6.8 |
| 15 | SatisMeter | Yes | $199/mo | — | — | — | — | — | 5.0 |
| 16 | Thermostat | Yes | $49/mo | — | Multichannel | 2000 responses/mo | Custom | Yes | 7.0 |
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026