Shiken
Shiken: A broad sales coaching and learning suite with useful free allowances and a £99 paid entry point. Ranked #5 of 26 in Sales Coaching Software by our editors (8.7/10); pricing: Free plan · 7-day trial; best for organizations wanting coaching plus structured learning.
At a glance
- Editor score8.7 / 10
- PricingFree plan · 7-day trial
- Best forOrganizations wanting coaching plus structured learning
- Free planYes
- Paid from£99/mo
- Call analysisAi
- Facts checked20 Sep 2026
Where it wins
- AI roleplay and rubric-based scoring for practice and real calls
- Meeting capture, conversation intelligence and automatic call summaries
- Coaching, development plans and learning delivery across web, mobile and LMS platforms
Where it doesn't
- Free plan limits AI summaries, roleplay turns, chats and notes
- Solo Creator supports one admin, one course and one community
- Annual billing applies to the published Solo Creator and Creator Team prices
Our verdict on Shiken
Shiken brings sales roleplay, call analysis, coaching feedback and structured learning into one product. It is aimed at sales enablement and L&D teams, creators, coaches, individual learners and managers who want to practice discovery, objection handling or executive pitches, then connect those activities to development plans and follow-up check-ins. Its scope extends from AI-generated roleplays and microlearning to meeting recording, CRM synchronization, manager dashboards and LMS delivery, making it suited to organizations that want coaching and learning in the same workflow.
The free plan provides unlimited recording and transcription, a 30-day history, five AI summaries per month, 10 roleplay turns, 10 AI chats and five AI notes. The published paid plans show Solo Creator at £99 per month when billed annually, with one admin, one paid course, one community and up to 500 enrolled learners. Creator Team is £299 per month when billed annually and adds two admins, up to five communities, up to 2,500 learners and full cohort analytics. Enterprise adds SSO/SAML, SCORM, a dedicated customer success manager, advanced analytics and enterprise security controls. A seven-day card-required trial applies to creator plans.
Its strongest fit is a team that needs more than call recording or standalone roleplay. Shiken connects Zoom, Google Meet and Microsoft Teams recording with Salesforce, HubSpot and Dynamics 365 synchronization, while Slack, Teams, LTI, SCORM and xAPI support broaden delivery options. Conversation analytics cover talk time and objectives, and managers can use skill-gap analytics, scorecards and targeted drills to guide development. The trade-off is breadth and plan boundaries: individuals may find the free allowances restrictive, while smaller teams may outgrow the one-admin Solo Creator structure. Choose Shiken for connected coaching, practice and learning; choose an alternative if you need only a narrowly focused coaching tool.
Your product? Our editors can test Shiken in depth and publish a review, labelled as paid · from $149/mo →
Shiken pricing
All 4 Shiken plans and prices →
Shiken fact sheet
| Free plan | Yes |
|---|---|
| Paid from | £99/mo |
| Call analysis | Ai |
| Coaching guidance | Ai |
| Coaching scorecards | Yes |
| Development plans | Yes |
| Manager dashboards | Yes |
| CRM integrations | Yes |
| Free trial | 7 days · card required |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, SSO/SAML |
| Support | Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3,200+ integrations: Salesforce, HubSpot, Dynamics 365, Zoom, Google Meet, Microsoft Teams … See all → |
| Pricing | Free plan · 7-day trial (source) |
| Website | shiken.ai |
| Facts checked | 20 Sep 2026 |
Shiken integrations
Shiken lists 3,200+ integrations on its own site — the 10 named here are the ones its pages call out.
- Salesforce
- HubSpot
- Dynamics 365
- Zoom
- Google Meet
- Microsoft Teams
- Slack
- LTI
- SCORM
- xAPI
Alternatives to Shiken
- Outdoo AIAn integrated sales coaching platform spanning practice, analysis, learning, and manager insights.9.4
- SalesRoleplayA budget-friendly coaching platform with CRM connections, call scoring, and AI roleplay.9.2
- ExecBroad AI coaching coverage with a free plan and a $20 annual Starter tier.9.0
Shiken vs the competition
- Shiken vs Outdoo AI
- Shiken vs SalesRoleplay
- Shiken vs Exec
- Shiken vs Hyperbound
- Shiken vs SkillTap
- Shiken vs Skylar
Compare Shiken with any tool side by side →
Also Ranked In
Shiken is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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