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Head-to-head · Sales Coaching Software

Shiken vs SkillTap

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Shiken #5 in Sales Coaching Software 8.7/10 Free plan · 7-day trial Free planFree trial✓ 4 of 4 features Visit Shiken
SkillTap #6 in Sales Coaching Software 8.6/10 Pricing on request ✓ 3 of 4 features Visit SkillTap

Shiken leads on 0 checks, SkillTap on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreShiken · 8.7/10
  • Free planonly Shiken
  • Free trialonly Shiken
  • Most featuresShiken · 4 of 4

Shiken scores higher on our rubric for sales coaching software: 8.7 against 8.6 out of 10; our editors rank them #5 and #6.

On call analysis, Shiken gives you Ai where SkillTap offers Advanced.

Shiken is the better fit for organizations wanting coaching plus structured learning. SkillTap is the better fit for teams needing advanced live-call review.

  • Shiken fits best

    Organizations wanting coaching plus structured learning

  • SkillTap fits best

    Teams needing advanced live-call review

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Shiken 8.7/10 Visit ↗ SkillTap 8.6/10 Visit ↗
At a glance
Editor score 8.7 8.6
Ranking #5 in Sales Coaching Software #6 in Sales Coaching Software
Best for Organizations wanting coaching plus structured learning Teams needing advanced live-call review
Pricing model Free plan + paid Paid
Starting price £99/mo Pricing on request
Free plan ✓ (best) Not checked yet
Free trial 7 days —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Docs Email, Live chat, Docs
Integrations 3,200+ integrations 9 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Shiken 4/4 · SkillTap 3/4
Coaching scorecards ✓ ✓
Development plans ✓ (best) Not checked yet
Manager dashboards ✓ ✓
CRM integrations ✓ ✓
Specs
Call analysis Ai Advanced
Coaching guidance Ai Ai
Our review
Pros
  • AI roleplay and rubric-based scoring for practice and real calls
  • Meeting capture, conversation intelligence and automatic call summaries
  • Coaching, development plans and learning delivery across web, mobile and LMS platforms
  • Realtime AI roleplay with configurable buyer personas
  • Custom scorecards, methodology grading, and targeted drills
  • Manager dashboards show skill trends and weak spots
Cons
  • Free plan limits AI summaries, roleplay turns, chats and notes
  • Solo Creator supports one admin, one course and one community
  • Annual billing applies to the published Solo Creator and Creator Team prices
  • Pricing is handled through a sales conversation
  • Web access is the listed platform
  • SkillTap does not currently hold SOC 2 certification
Our verdict

Shiken brings sales roleplay, call analysis, coaching feedback and structured learning into one product. It is aimed at sales enablement and L&D teams, creators, coaches, individual learners and managers who want to practice discovery,…

Read the review →

SkillTap is a browser-based sales coaching platform for revenue teams that want structured practice and detailed live-call review. Its realtime AI voice roleplay uses configurable buyer personas, while automated scoring evaluates live…

Read the review →
  1. ShikenSales Coaching Software 8.7Free plan · 7-day trial
  2. SkillTapSales Coaching Software 8.6Pricing on request

Strengths and trade-offs

  • Shiken — where it wins

    • AI roleplay and rubric-based scoring for practice and real calls
    • Meeting capture, conversation intelligence and automatic call summaries
    • Coaching, development plans and learning delivery across web, mobile and LMS platforms

    Where it doesn't

    • Free plan limits AI summaries, roleplay turns, chats and notes
    • Solo Creator supports one admin, one course and one community
    • Annual billing applies to the published Solo Creator and Creator Team prices

  • SkillTap — where it wins

    • Realtime AI roleplay with configurable buyer personas
    • Custom scorecards, methodology grading, and targeted drills
    • Manager dashboards show skill trends and weak spots

    Where it doesn't

    • Pricing is handled through a sales conversation
    • Web access is the listed platform
    • SkillTap does not currently hold SOC 2 certification
  • Shiken8.7/10 · Free plan · 7-day trial

    A broad sales coaching and learning suite with useful free allowances and a £99 paid entry point.

    Visit ShikenFull verdict →
  • SkillTap8.6/10 · Pricing on request

    A focused sales coaching platform for live-call scoring and targeted practice.

    Visit SkillTapFull verdict →

More comparisons

All sales coaching software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update