Salesforce Education Cloud
Salesforce Education Cloud: A broad education CRM for teams that need automation, AI, and learner-lifecycle workflows. Ranked #1 of 41 in Education CRM Software by our editors (9.3/10); pricing: 30-day trial; best for teams wanting enterprise automation and AI.
At a glance
- Editor score9.3 / 10
- Pricing30-day trial
- Best forTeams wanting enterprise automation and AI
- Free planNo
- Paid from$87/user/mo
- Application managementYes
- Founded1999 · San Francisco, California, United States
- Facts checked20 Sep 2026
Where it wins
- Applicant portals, forms, document review, and admissions tracking
- Marketing, onboarding, workflow automation, analytics, and AI assistance
- Plans cover learner lifecycle, departments, service, sales, and support needs
Where it doesn't
- Starting price is $87 per user per month with annual billing
- For-profit pricing requires a separate pricing guide and sales contact
- Web-only access may not suit teams needing other platform options
Our verdict on Salesforce Education Cloud
Salesforce Education Cloud is a cloud CRM for educational institutions managing recruitment, admissions, academic operations, student success, student financials, and advancement. It is designed for teams that need one system for applicant interactions, application review, recruiter workflows, onboarding, marketing, analytics, and AI-assisted recruitment. Applicant portals support information requests, applications, document uploads, and appointments, while dynamic forms and reusable components support application processes. Recruitment and admissions consoles bring together applications, tasks, appointments, prospects, and requests for information.
Pricing is organized into four paid editions, all billed annually per user per month. Enterprise Edition costs $87 and includes learner-lifecycle apps, faculty and staff features across departments, and education objects, logic, and automation. Unlimited Edition costs $145 and adds Premier Success customer support, Salesforce Inbox, and other features. Agentforce 1 for Sales Edition and Agentforce 1 for Service Edition each cost $375; both include Unlimited features plus Agentforce, Tableau Next, Slack, and Data Cloud. The Sales edition also includes Salesforce Maps and Sales Planning, while the Service edition adds Service Cloud Voice and Digital Engagement. A 30-day trial is available, and nonprofit pricing is shown; for-profit organizations require a separate pricing guide and sales contact.
The product’s main strength is breadth. It combines admissions workflows, marketing across web, email, SMS, and social touchpoints, automated onboarding journeys, personalized care plans, Omnistudio workflow automation, dashboards, predictive insights, and analytics. The higher editions extend that scope into sales, service, collaboration, and data tools. This makes Education Cloud a strong fit for institutions that want enterprise automation and AI across multiple departments. It may be less suitable for smaller teams seeking a narrowly focused admissions system, a lower per-user entry cost, or non-web access. Teams should also compare the edition-specific features against their operational priorities before choosing a tier.
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Salesforce Education Cloud pricing
All 4 Salesforce Education Cloud plans and prices →
Salesforce Education Cloud fact sheet
| Free plan | No |
|---|---|
| Paid from | $87/user/mo |
| Application management | Yes |
| Admissions workflows | Yes |
| Marketing automation | Yes |
| Event management | Yes |
| SMS messaging | Yes |
| Student portal | Yes |
| Free trial | 30 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS |
| Support | Community, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Pricing | 30-day trial (source) |
| Website | salesforce.com |
| Facts checked | 20 Sep 2026 |
Alternatives to Salesforce Education Cloud
- Blackbaud Enrollment Management SystemA connected admissions and enrollment system for schools in the Blackbaud ecosystem.9.1
- SlateA deeply capable admissions CRM for institutions managing complex, high-volume workflows.8.7
- Meritto Education CRMA broad education CRM covering recruitment, applications, communications, and admissions.8.6
See all Salesforce Education Cloud alternatives →
Salesforce Education Cloud vs the competition
- Salesforce Education Cloud vs Blackbaud Enrollment Management System
- Salesforce Education Cloud vs Slate
- Salesforce Education Cloud vs Meritto Education CRM
- Salesforce Education Cloud vs Student CRM
- Salesforce Education Cloud vs Ellucian CRM Recruit
- Salesforce Education Cloud vs Finalsite Enrollment
Compare Salesforce Education Cloud with any tool side by side →
Also Ranked In
Salesforce Education Cloud is ranked in 5 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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